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 ·WOW Internet and..
1 edit | reply to MrSpock29
Re: 250GB sounds low QA?
Added: but if you don't want a hidden one and didnt matter if you werent hitting it or not; why want it defined if it wasn't you getting a letter or the call from the Abuse department? You'd be better off not knowing if you were under the radar.
But since you wanted to know Comcast told you want 250gigs per month. |
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1 edit | said by hottboiinnc:QA? Added: but if you don't want a hidden one and didnt matter if you werent hitting it or not; why want it defined if it wasn't you getting a letter or the call from the Abuse department? You'd be better off not knowing if you were under the radar. But since you wanted to know Comcast told you want 250gigs per month. lol, you need to read things better. Of course I did get a call from Quality Assurance, I refer to it below even. And if my service had been working properly, things probably wouldn't have to be downloaded so many times before I got one complete copy.
QA was nasty, unhelpful, and I had to deal with them several times. They so much as told me they weren't there to help, just read off their list and that's it. That's why I wasn't allowed to speak to a supervisor or even ask his name, according to him.
Believe me, there was a lot covered in that call, including the AUP. Not to smart to admit that "yeah, it is unlimited, but we have a limit". Give me a break.
And this was before they threw out that 250 Gb cap. What I wanted to know was how I can go over a cap that didn't exist, and wasn't in the AUP, and that they wouldn't give. |
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| You most likely got a call from the Network Abuse team. They are the department that really doesnt give a damn. But they stopped advertising and using the word "unlimited" several years before all this came up. |
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| said by hottboiinnc:You most likely got a call from the Network Abuse team. They are the department that really doesnt give a damn. But they stopped advertising and using the word "unlimited" several years before all this came up. they called it Quality Assurance. And he didn't shy away from the word when I raised the issue. See the quote above. Either way, I was treated very badly by them, wrongly accused of downloading illegal stuff, (even though I showed their own tech all the graphics I was making, and the files used-I showed him the computer and we tested it when he fixed my issue). . They apparently are as ignorant as those in here who assume you can't use bandwidth legally. However, that isn't smart of them because they can trace what I downloaded. I had them track me after they fixed my service. Regardless of what terminology they stopped using, this was also about what terminology they DIDN'T use. I'll stop here for some other reasons. |
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