Navinderpal1
join:2005-08-02
Edison, NJ
| reply to Mediocrates
Re: Vonage TA's - multiple questions
Good question...Hope this helps:
Ok here it goes...
The V-Portal (Vonage code name VDV21) is a very roubust device. For example, it has an LCD screen which writes out what error you have. Instead of looking at your blinking light sequence and trying to find out if it is blinking 2 time or 3 times or whatever, this writes out the errors in numeric values. For example (these are not exact but examples), a "006" code may indicate that the device cannot connect to Vonage. It will tell you if the Ethernet cord is unplugges and much much much more. This way if you have to call in for support, you simply call in and tell the Tech Support representative that your device is showing error "006" for example and they will know what the error is and how to fix it.
Also, to add, this device lets you do bandwidth tests right from the device so no computer is needed. Also, Vonage had developed a new system and they are the first to do it...they will have a very unique QoS method. They will be able to throttle and adjust upload and download bandwidth in order to avoid the bottleneck at your modem/ISP.
For example, going out of your Vonage device's Ethernet port all you get is 10/100. Without this new QoS when that traffic leaving or exiting your network goes out it goes out at 10/100 and then hits your cabke/dsl modem which is only at 0 to 10megs. This causes a bottleneck.
The new Vonage Qos will make it so that voice traffic entering or leaving your network is at the same speed eliminating the bottleneck, eliminationg collisions and packet loss, and leading to better audio quality. |
