Suddenlink can't in http://www.dslreports.com/forum/r20861141 en Tue, 15 Dec 2009 01:24:50 EDT Tue, 15 Dec 2009 01:24:50 EDT Suddenlink can't http://www.dslreports.com/forum/remark,20861141 benflying : For some reason Suddenlink seems to not be able to figure out the problems... Still having issues and trace route tests come back with excessive delays or time out and never connect to major sites such as MSN Yahoo Google and the like..

Last report from them was they are working at Headend of NOC but ended up with another tech showing up at my door on Sat morning... nothing against tech but he had no clue of prior history since 23 Jun and repeated vists here.. once again they tested everything here qnd confirmed problem is downline in nodes or server interface hops....

failures continue to fail at Lake Charles or Tyler hops with excessive delays of over 500ms

It would seem the tech's in the field never get feed back from main office and problem never gets reported to folks that can fix these issues....
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]]> http://www.dslreports.com/forum/remark,20861141 Mon, 28 Jul 2008 13:54:44 EDT