RickT
Premium
join:2008-06-09
Clovis, CA
| SBD had served me well since July, 2001. That said, I am disappointed in the way they have terminated my service. First, they charged my credit card through 7/31/08. Then Earthlink terminated my email accounts on 7/13/08, their billing cycle date. Then starting 7/15 I could connect to the SBD gateway but nothing connected to the internet. So, I called their number, they said no outages. So I kept trying, and finally pulled the plug on 7/17. Then I emailed customer service about a credit for the unused portion of the month, probably all of about the magnificent sum of $20. Guess what - no reply.
Really sad to see a good thing go to hell in a handbasket. 
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HN9000 Spaceway III Home Plan, iMac PPC G5 10.4.11, Trendnet wireless |
