But then virtually no ISP will offer any kind of support for 3rd party routers - that is not their business and they can't test them all either. I would dare say that no ISP will support 3rd party routers - TW will ONLY if the router was purchased from them otherwise the tech will leave the house if it is a 3rd party router. Since there is no issue with routers and compatibility they would have nothing to test.
I realize they can't recommend on the 3rd party side, but at least give us BUSINESS users some guidance, not just here's your ip numbers and good luck.
Completely up to the business to decide what they need in a router. If they provided them it would be different but they don't provide them (to my knowledge at least).
The problem seems to be with speakeasy, I have at least 10 other clients setup with various t1, Bonded T1 and Satellite feeds and they give you recommendations, but they don't just leave you high and dry. One Communications ,Lightpath even Cablevision gave some direction but with speakesy it's a friggin brickwall.