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Forums » PC Magazine Ranks VoIP, ISP Tech Support Satisfaction » Optimum business support is great
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« Go magicJack!  

jwersan
R.I.P. Mom, Brian, Ziggy, and Max.
Premium
join:2004-12-20
Port Jefferson Station, NY
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·Optimum Online

Re: Optimum business support is great

said by Network Guy See Profile :

Right, that would be Lightpath, which in my experience they were great.

The clueless fucks on the residential product offering are what they are... clueless
Correct!
My brother was advised to swap out his voice modem by CV support at the local walk-in center due to problems with their connection dieing.

Problem was that they NEVER ported over the home number to the new modem. After several calls to support got him no where, he called me, I got the right people on the phone, and after SEVERAL hours without service, it was restored.
--
RIAA/MPAA... Bite me!!!!
In constant search for intelligent life on Earth!
permalink · 2008-07-29 13:12:26 · Print · Reply to this
Forums » PC Magazine Ranks VoIP, ISP Tech Support Satisfaction« Go magicJack!  

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