Having problem with Internet Speed

Author	All Replies
elegua join:2006-08-30	Having problem with Internet Speed Hi Guys, Yesterday i cal TS to report a lost conection with one of my accounts and few hours later both lines were working good but i got one problem, my internet speed have to be 5Mbps/800Kbps each one, both are running but i only getting this: I know i will never get full speed but this is too slow for two internet running at the same time, i have MLPPP configured in my router and both are running right now, here some outputs from my router: Both accounts are active so MLPPP is working. R1841-GATEWAY#sh ppp multilink active Virtual-Access4, bundle name is 343330353335383737370000000000 Endpoint discriminator is 343330353335383737370000000000 Bundle up for 09:39:15, total bandwidth 736, load 1/255 Receive buffer limit 12192 bytes, frag timeout 1000 ms Dialer interface is Dialer1 0/0 fragments/bytes in reassembly list 653 lost fragments, 653 reordered 0/0 discarded fragments/bytes, 0 lost received 0x20314 received sequence, 0x0 sent sequence Member links: 1 (max not set, min not set) Vi1, since 09:39:15 Virtual-Access2, bundle name is 343630373438343530330000000000 Endpoint discriminator is 343630373438343530330000000000 Bundle up for 22:23:23, total bandwidth 640, load 1/255 Receive buffer limit 12192 bytes, frag timeout 1000 ms Dialer interface is Dialer1 0/0 fragments/bytes in reassembly list 178 lost fragments, 30966 reordered 11/16434 discarded fragments/bytes, 11 lost received 0x15DE9 received sequence, 0xFEC2 sent sequence Member links: 1 (max not set, min not set) Vi3, since 22:23:10 R1841-GATEWAY# Here both ADSL cards are running (Modem Status:Showtime), one of the lines have a profile 3Mbps/800Kbps and the other one 5Mbps/700Kbps so both are low, i'm getting a lot of errors, i'm not sure from who but i had DSL before and never had those errors, i'm using the same phone line i just add another line to get MLPPP. R1841-GATEWAY#sh dsl int atm 0/0/0 ATM0/0/0 Alcatel 20150 chipset information ATU-R (DS) ATU-C (US) Modem Status: Showtime (DMTDSL_SHOWTIME) DSL Mode: ITU G.992.1 (G.DMT) Annex A ITU STD NUM: 0x01 0x1 Vendor ID: 'ALCB' 'IKNS' Vendor Specific: 0x0000 0x0100 Vendor Country: 0x00 0xB5 Capacity Used: 35% 88% Noise Margin: 25.5 dB 6.0 dB Output Power: 0.0 dBm 12.5 dBm Attenuation: 11.5 dB 16.0 dB Defect Status: None None Last Fail Code: None Selftest Result: 0x00 Subfunction: 0x15 Interrupts: 2658 (0 spurious) PHY Access Err: 0 Activations: 2 LED Status: ON LED On Time: 100 LED Off Time: 100 Init FW: embedded Operation FW: embedded SW Version: 3.8131 FW Version: 0x1A04 Interleave Fast Interleave Fast Speed (kbps): 3008 0 736 0 Cells: 3894640 0 60418110 0 Reed-Solomon EC: 0 0 92 0 CRC Errors: 0 0 8 0 Header Errors: 0 0 3 0 Bit Errors: 0 0 BER Valid sec: 0 0 BER Invalid sec: 0 0 LOM Monitoring : Disabled DMT Bits Per Bin 00: 0 0 0 0 0 0 0 5 7 8 A A B B C C 10: C C C C C C A A 9 9 8 7 7 6 0 0 20: 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 30: 0 0 0 4 4 4 4 4 4 4 5 5 5 5 5 5 40: 0 5 4 4 5 5 5 5 5 5 6 6 6 6 6 6 50: 6 6 6 6 6 6 6 6 6 6 6 6 2 6 6 6 60: 6 6 6 6 6 6 6 6 6 6 6 5 5 5 5 5 70: 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 80: 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 90: 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 5 A0: 5 5 5 5 5 5 5 5 5 5 5 4 4 5 5 5 B0: 5 5 5 5 5 4 5 5 5 4 4 4 5 5 4 5 C0: 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 D0: 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 E0: 4 4 4 4 4 4 4 4 3 3 3 3 3 2 2 2 F0: 2 2 2 2 2 2 2 2 0 0 0 0 0 0 0 0 DSL: Training log buffer capability is not enabled R1841-GATEWAY# R1841-GATEWAY#sh dsl int atm 0/1/0 ATM0/1/0 Alcatel 20150 chipset information ATU-R (DS) ATU-C (US) Modem Status: Showtime (DMTDSL_SHOWTIME) DSL Mode: ITU G.992.1 (G.DMT) Annex A ITU STD NUM: 0x01 0x1 Vendor ID: 'ALCB' 'IKNS' Vendor Specific: 0x0000 0x0100 Vendor Country: 0x00 0xB5 Capacity Used: 57% 75% Noise Margin: 15.5 dB 6.0 dB Output Power: 10.0 dBm 12.5 dBm Attenuation: 7.0 dB 16.0 dB Defect Status: None None Last Fail Code: None Selftest Result: 0x00 Subfunction: 0x15 Interrupts: 2651 (0 spurious) PHY Access Err: 0 Activations: 1 LED Status: ON LED On Time: 100 LED Off Time: 100 Init FW: embedded Operation FW: embedded SW Version: 3.8131 FW Version: 0x1A04 Interleave Fast Interleave Fast Speed (kbps): 5056 0 640 0 Cells: 1108497 0 121972476 0 Reed-Solomon EC: 24 0 0 0 CRC Errors: 12 0 0 0 Header Errors: 11 0 0 0 Bit Errors: 0 0 BER Valid sec: 0 0 BER Invalid sec: 0 0 LOM Monitoring : Disabled DMT Bits Per Bin 00: 0 0 0 0 0 0 0 6 7 8 9 A A A 9 A 10: A A 9 9 9 9 8 8 8 8 7 7 6 5 0 0 20: 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 30: 0 0 0 6 6 6 6 6 6 6 7 7 8 8 8 8 40: 0 8 8 8 9 9 9 9 9 9 9 9 9 9 9 9 50: 9 9 9 9 9 9 9 9 9 9 9 2 9 9 9 9 60: 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 9 70: 9 9 9 9 9 9 9 9 9 9 9 8 9 9 9 9 80: 9 8 9 8 8 8 8 8 8 6 8 8 8 8 8 8 90: 8 8 8 8 7 7 8 8 8 8 8 8 7 6 4 7 A0: 7 7 8 8 8 8 8 8 7 7 7 5 4 7 7 7 B0: 8 8 8 8 8 7 7 7 8 8 7 7 7 7 3 6 C0: 7 7 7 7 7 5 5 2 3 5 6 6 5 6 7 6 D0: 7 7 7 6 6 7 6 7 7 7 7 6 7 7 7 7 E0: 6 6 5 6 6 6 6 5 5 4 0 2 4 5 5 5 F0: 5 4 4 2 2 3 4 4 4 4 3 3 2 2 2 2 DSL: Training log buffer capability is not enabled R1841-GATEWAY# Please, someone at TS can check this for me?. Thanks in advance.
	to forum · permalink · · 2008-07-29 18:34:22 ·
Guspaz Guspaz Premium,MVM join:2001-11-05 Montreal, QC ·Colbanet 2 edits	You appear to have two multilink bundles (on different gateways no less), so your two connections aren't bonded. Your traffic would then only go through the first one, which is 3/800. And 2487/621 is perfectly consistent with the speeds you'd see on a 3/800 line. Other than the obvious problem that your sync speeds are down, your multilink setup isn't correct (on your end) on top of that. EDIT: Just to be clear, I don't work for TekSavvy.
	to forum · permalink · · 2008-07-29 21:50:08 ·
elegua join:2006-08-30	reply to elegua Hi Gupaz, Thank you for your comment but i think that is not the problem, i did some debbug in my router and i saw why i'm not getting MLPPP, sorry to said this but i think is not my end, what i'm 100% sure is that both bundle names have to be the same, the bundle names didn't match, check this out: R1841-GATEWAY#debug ppp multilink events R1841-GATEWAY(config)#logg con R1841-GATEWAY# 000130: Jul 29 22:30:31.148 EDT: %DIALER-6-BIND: Interface Vi1 bound to profile Di1 000131: Jul 29 22:30:31.152 EDT: %LINK-3-UPDOWN: Interface Virtual-Access1, changed state to up 000132: Jul 29 22:30:32.036 EDT: Vi1 MLP: Request add link to bundle 000133: Jul 29 22:30:32.036 EDT: Vi1 MLP: Adding link to bundle 000134: Jul 29 22:30:32.036 EDT: %DIALER-6-BIND: Interface Vi2 bound to profile Di1 000135: Jul 29 22:30:32.036 EDT: Vi2 MLP: Added to dialer pool Vi2 000136: Jul 29 22:30:32.036 EDT: Vi2 MLP: Clone from Di1 000137: Jul 29 22:30:32.040 EDT: %LINK-3-UPDOWN: Interface Virtual-Access2, changed state to up R1841-GATEWAY# 000138: Jul 29 22:30:32.040 EDT: Vi2 MLP: Added first link Vi1 to bundle 343630373438343530330000000000 000139: Jul 29 22:30:32.056 EDT: Vi2 IPCP: ID 1 didn't match 2, discarding packet R1841-GATEWAY# 000140: Jul 29 22:30:33.035 EDT: %LINEPROTO-5-UPDOWN: Line protocol on Interface Virtual-Access1, changed state to up 000141: Jul 29 22:30:33.039 EDT: %LINEPROTO-5-UPDOWN: Line protocol on Interface Virtual-Access2, changed state to up R1841-GATEWAY# 000142: Jul 29 22:30:34.127 EDT: Vi2: MLP: Bundle has 1/2 desired links, requesting another R1841-GATEWAY# 000145: Jul 29 22:30:36.127 EDT: Vi2: MLP: Bundle has 1/2 desired links, requesting another R1841-GATEWAY# 000146: Jul 29 22:30:38.127 EDT: Vi2: MLP: Bundle has 1/2 desired links, requesting another R1841-GATEWAY# 000147: Jul 29 22:30:40.127 EDT: Vi2: MLP: Bundle has 1/2 desired links, requesting another R1841-GATEWAY# 000149: Jul 29 22:30:42.127 EDT: Vi2: MLP: Bundle has 1/2 desired links, requesting another R1841-GATEWAY# 000151: Jul 29 22:30:44.126 EDT: Vi2: MLP: Bundle has 1/2 desired links, requesting another R1841-GATEWAY# 000152: Jul 29 22:30:46.126 EDT: Vi2: MLP: Bundle has 1/2 desired links, requesting another R1841-GATEWAY# 000153: Jul 29 22:30:48.126 EDT: Vi2: MLP: Bundle has 1/2 desired links, requesting another 000154: Jul 29 22:30:48.710 EDT: %DIALER-6-BIND: Interface Vi3 bound to profile Di1 R1841-GATEWAY# 000155: Jul 29 22:30:48.714 EDT: %LINK-3-UPDOWN: Interface Virtual-Access3, changed state to up 000156: Jul 29 22:30:49.606 EDT: Vi3 MLP: Request add link to bundle 000157: Jul 29 22:30:49.606 EDT: Vi3 MLP: Adding link to bundle 000158: Jul 29 22:30:49.610 EDT: %DIALER-6-BIND: Interface Vi4 bound to profile Di1 000159: Jul 29 22:30:49.610 EDT: Vi4 MLP: Added to dialer pool Vi4 000160: Jul 29 22:30:49.610 EDT: Vi4 MLP: Clone from Di1 000161: Jul 29 22:30:49.614 EDT: %LINK-3-UPDOWN: Interface Virtual-Access4, changed state to up R1841-GATEWAY# 000162: Jul 29 22:30:49.614 EDT: Vi4 MLP: Added first link Vi3 to bundle 343630373438343439320000000000 000163: Jul 29 22:30:49.630 EDT: Vi4 IPCP: ID 1 didn't match 2, discarding packet 000164: Jul 29 22:30:50.126 EDT: Vi2: MLP: Bundle has 1/2 desired links, requesting another R1841-GATEWAY# 000165: Jul 29 22:30:50.606 EDT: %LINEPROTO-5-UPDOWN: Line protocol on Interface Virtual-Access3, changed state to up 000166: Jul 29 22:30:50.614 EDT: %LINEPROTO-5-UPDOWN: Line protocol on Interface Virtual-Access4, changed state to up R1841-GATEWAY# 000167: Jul 29 22:30:52.126 EDT: Vi4: MLP: Bundle has 1/2 desired links, requesting another 000168: Jul 29 22:30:52.126 EDT: Vi2: MLP: Bundle has 1/2 desired links, requesting another R1841-GATEWAY# 000169: Jul 29 22:30:54.126 EDT: Vi4: MLP: Bundle has 1/2 desired links, requesting another 000170: Jul 29 22:30:54.126 EDT: Vi2: MLP: Bundle has 1/2 desired links, requesting another R1841-GATEWAY# 000171: Jul 29 22:30:56.125 EDT: Vi4: MLP: Bundle has 1/2 desired links, requesting another 000172: Jul 29 22:30:56.125 EDT: Vi2: MLP: Bundle has 1/2 desired links, requesting another 000174: Jul 29 22:30:58.125 EDT: Vi4: MLP: Bundle has 1/2 desired links, requesting another 000175: Jul 29 22:30:58.125 EDT: Vi2: MLP: Bundle has 1/2 desired links, requesting another Check this out: 000130: Jul 29 22:30:31.148 EDT: %DIALER-6-BIND: Interface Vi1 bound to profile Di1 000131: Jul 29 22:30:31.152 EDT: %LINK-3-UPDOWN: Interface Virtual-Access1, changed state to up 000132: Jul 29 22:30:32.036 EDT: Vi1 MLP: Request add link to bundle 000133: Jul 29 22:30:32.036 EDT: Vi1 MLP: Adding link to bundle 000134: Jul 29 22:30:32.036 EDT: %DIALER-6-BIND: Interface Vi2 bound to profile Di1 000135: Jul 29 22:30:32.036 EDT: Vi2 MLP: Added to dialer pool Vi2 000136: Jul 29 22:30:32.036 EDT: Vi2 MLP: Clone from Di1 000137: Jul 29 22:30:32.040 EDT: %LINK-3-UPDOWN: Interface Virtual-Access2, changed state to up R1841-GATEWAY# 000138: Jul 29 22:30:32.040 EDT: Vi2 MLP: Added first link Vi1 to bundle 343630373438343530330000000000 000139: Jul 29 22:30:32.056 EDT: Vi2 IPCP: ID 1 didn't match 2, discarding packet Here you can see it better, first virtual interface added to the bundle and when the virtual interface 2 is trying to add i got an error: ID 1 didn't match 2, discarding packet I'll try more debbugs and let you know.
	to forum · permalink · · 2008-07-29 23:21:05 ·
Angelo_ The Network Guy Premium join:2002-06-18	reply to elegua hardcode the gateway.. and your good to go..
	to forum · permalink · · 2008-07-29 23:24:33 ·
elegua join:2006-08-30	reply to elegua Hi, Guys from TS, i don't know what you did but now it's working, now i only have one Endpoint discriminator with both virtual interfaces on it, of course my speed increased, is not what i'm expecting but we're working on it, when you guys check my profile in both lines and get the result let see what happen. Check this out: R1841-GATEWAY#sh ppp multilink Virtual-Access2, bundle name is 343630363338303039330000000000 Endpoint discriminator is 343630363338303039330000000000 Bundle up for 00:17:08, total bandwidth 1376, load 1/255 Receive buffer limit 24384 bytes, frag timeout 1000 ms Using relaxed lost fragment detection algorithm. Dialer interface is Dialer1 0/0 fragments/bytes in reassembly list 21 lost fragments, 4013 reordered 6/8964 discarded fragments/bytes, 6 lost received 0x28F6 received sequence, 0x1E47 sent sequence Member links: 2 (max not set, min 2) Vi3, since 00:17:08, 2760 weight, 1496 frag size, unsequenced Vi1, since 00:17:08, 2400 weight, 1496 frag size, unsequenced No inactive multilink interfaces R1841-GATEWAY# Thank you Guys.
	to forum · permalink · · 2008-07-30 00:36:25 ·
elegua join:2006-08-30	reply to elegua Hi Guys, Can someone from TS please check my configuration?, i got the same error, i have 2 different endpoints and i need only one, here is the output: R1841-GATEWAY#sh ppp multilink Virtual-Access4, bundle name is 343330353335383737370000000000 Endpoint discriminator is 343330353335383737370000000000 Bundle up for 00:14:10, total bandwidth 640, load 1/255 Receive buffer limit 12192 bytes, frag timeout 1000 ms Using relaxed lost fragment detection algorithm. Dialer interface is Dialer1 0/0 fragments/bytes in reassembly list 0 lost fragments, 0 reordered 0/0 discarded fragments/bytes, 0 lost received 0x341 received sequence, 0x0 sent sequence Member links: 1 (max not set, min 2) Vi3, since 00:14:10, unsequenced Virtual-Access2, bundle name is 343630373231303039310000000000 Endpoint discriminator is 343630373231303039310000000000 Bundle up for 00:14:30, total bandwidth 512, load 1/255 Receive buffer limit 12192 bytes, frag timeout 1000 ms Using relaxed lost fragment detection algorithm. Dialer interface is Dialer1 0/0 fragments/bytes in reassembly list 0 lost fragments, 0 reordered 0/0 discarded fragments/bytes, 0 lost received 0x1 received sequence, 0x0 sent sequence Member links: 1 (max not set, min 2) Vi1, since 00:14:31, unsequenced No inactive multilink interfaces R1841-GATEWAY# and should be like this: R1841-GATEWAY#sh ppp multilink Virtual-Access2, bundle name is 343630363338303039330000000000 Endpoint discriminator is 343630363338303039330000000000 Bundle up for 00:17:08, total bandwidth 1376, load 1/255 Receive buffer limit 24384 bytes, frag timeout 1000 ms Using relaxed lost fragment detection algorithm. Dialer interface is Dialer1 0/0 fragments/bytes in reassembly list 21 lost fragments, 4013 reordered 6/8964 discarded fragments/bytes, 6 lost received 0x28F6 received sequence, 0x1E47 sent sequence Member links: 2 (max not set, min 2) Vi3, since 00:17:08, 2760 weight, 1496 frag size, unsequenced Vi1, since 00:17:08, 2400 weight, 1496 frag size, unsequenced No inactive multilink interfaces R1841-GATEWAY# Thanks in advance.
	to forum · permalink · · 2008-08-01 21:46:57 ·
elegua join:2006-08-30	reply to elegua Hi, PLEASE guys from Teksavvy, can you guys check my configuration in your end?, i have 2 endpoint and i supposed to have ony one, Please guys. Here is the output: R1841-GATEWAY#sh ppp multilink Virtual-Access4, bundle name is 343330353335383737370000000000 Endpoint discriminator is 343330353335383737370000000000 Bundle up for 11:13:24, total bandwidth 640, load 1/255 Receive buffer limit 12192 bytes, frag timeout 1000 ms Using relaxed lost fragment detection algorithm. Dialer interface is Dialer1 0/0 fragments/bytes in reassembly list 195 lost fragments, 956 reordered 0/0 discarded fragments/bytes, 0 lost received 0x9818 received sequence, 0x0 sent sequence Member links: 1 (max not set, min 2) Vi3, since 11:13:24, unsequenced Virtual-Access2, bundle name is 343630373231303039310000000000 Endpoint discriminator is 343630373231303039310000000000 Bundle up for 11:13:44, total bandwidth 512, load 1/255 Receive buffer limit 12192 bytes, frag timeout 1000 ms Using relaxed lost fragment detection algorithm. Dialer interface is Dialer1 0/0 fragments/bytes in reassembly list 0 lost fragments, 0 reordered 0/0 discarded fragments/bytes, 0 lost received 0x1 received sequence, 0x0 sent sequence Member links: 1 (max not set, min 2) Vi1, since 11:13:45, unsequenced No inactive multilink interfaces R1841-GATEWAY# and should be like this: R1841-GATEWAY#sh ppp multilink Virtual-Access2, bundle name is 343630363338303039330000000000 Endpoint discriminator is 343630363338303039330000000000 Bundle up for 00:17:08, total bandwidth 1376, load 1/255 Receive buffer limit 24384 bytes, frag timeout 1000 ms Using relaxed lost fragment detection algorithm. Dialer interface is Dialer1 0/0 fragments/bytes in reassembly list 21 lost fragments, 4013 reordered 6/8964 discarded fragments/bytes, 6 lost received 0x28F6 received sequence, 0x1E47 sent sequence Member links: 2 (max not set, min 2) Vi3, since 00:17:08, 2760 weight, 1496 frag size, unsequenced Vi1, since 00:17:08, 2400 weight, 1496 frag size, unsequenced No inactive multilink interfaces R1841-GATEWAY# Thanks in advance.
	to forum · permalink · · 2008-08-02 08:46:37 ·
shopkins join:2008-05-23 Nepean, ON 1 edit	post in the direct forum. This forum you are using is open to all dslr users. If you have a direct question use the direct forum (look at the top of this forums panel to find it) Edit: spelling... damn posting from a phone !
	to forum · permalink · · 2008-08-03 20:12:49 ·
Guspaz Guspaz Premium,MVM join:2001-11-05 Montreal, QC	reply to elegua Getting the right endpoint is the client software's responsibility; if you're seeing two different ones, something is likely wrong with your config.
	to forum · permalink · · 2008-08-03 20:45:42 ·
TSI Gabe Premium,VIP join:2007-01-03 Chatham, ON	The problem is that we have 4 routers on our end and the PPP connection may end on different routers. Most of the time you'll end up on the same but if you don't, like Guspaz said, you need software to detect it. -- TSI Gabe - TekSavvy Solutions Inc.
	to forum · permalink · · 2008-08-03 20:50:29 ·
elegua join:2006-08-30	Hi TSI Gabe, Here is my answer to this, please follow this link: »New Teksavvy User Not Very Happy Thanks in advance.
	to forum · permalink · · 2008-08-04 16:34:09 ·


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