[speed/latency] High latency and slow speeds since weekend
Over the weekend our DSL service has substantially degraded. I've been waiting on hold with support for a long time, so I'll try the forum for help.
I've tried resetting everything between the computers and the modem - but no improvements.
I did some speed tests and of the 768k/128k service we have, it appears I'm getting about 100k - with ping latency around 4s.
Speed Test #54999643 by dslreports.com Run: 2008-07-30 00:49:28 EST Download: 107 (Kbps) Upload: 190 (Kbps) In kilobytes per second: 13 down 23.2 up Tested by server: 55 java User: 1569858 @ dslreports.com User's DNS: verizon.net Compared to the average of 883 tests from verizon.net: * download is 98% worse, upload is 92% worse