My DSL Profile in CenturyTel http://www.dslreports.com/forum/r20874546 en Sun, 29 Nov 2009 04:41:16 EDT Sun, 29 Nov 2009 04:41:16 EDT Re: My DSL Profile http://www.dslreports.com/forum/remark,21019644 smitmor : Can you guys try me on 8 meg again? It might actually work since they worked on my line.

Thanks!]]> http://www.dslreports.com/forum/remark,21019644 Thu, 28 Aug 2008 10:47:01 EDT Re: My DSL Profile http://www.dslreports.com/forum/remark,20975715 smitmor : Deleted]]> http://www.dslreports.com/forum/remark,20975715 Tue, 19 Aug 2008 17:53:26 EDT Re: My DSL Profile http://www.dslreports.com/forum/remark,20956765 tstolze : We have seen others with problems that occur at a certain time. The most common problem that I have seen at night is dusk to dawn lights, either street lights, or outside lights on your home, or a neighbors.

Keep close tabs on the exact moment, try to watch outside, or it could be something inside your home that you turn on at the same time during the evening.

(added) Just checked, looks like sunset is 7:59 for your area currently.

--
Ofallon, Mo Weather]]> http://www.dslreports.com/forum/remark,20956765 Fri, 15 Aug 2008 17:15:56 EDT Re: My DSL Profile http://www.dslreports.com/forum/remark,20956197 smitmor : They swapped pairs today and put me back on 10 meg for testing. So far so good... we'll see what happens tonite, which is usually when things start going sour. Wish me luck!]]> http://www.dslreports.com/forum/remark,20956197 Fri, 15 Aug 2008 15:22:23 EDT Re: My DSL Profile http://www.dslreports.com/forum/remark,20954821 smitmor : I'm down again today. Can you put me on 6 meg again? If I still have as much trouble on 6 meg as I'm having on 8 I'm just gonna cancel the whole thing. I told the repair man that it goes down every night and he insists that "there's nothing we can do."]]> http://www.dslreports.com/forum/remark,20954821 Fri, 15 Aug 2008 10:34:08 EDT Re: My DSL Profile http://www.dslreports.com/forum/remark,20947393 smitmor : My DSL seems to do ok during the day, but always goes to crap in the evening around 8 pm.

ADSL Line State: Up
ADSL Startup Attempts: 4
ADSL Modulation: ADSL2+
ADSL Data Path: Interleave
Datapump Version: DSP 5.2.2.0, HAL 5.2.2.0

Downstream Upstream
---------- ----------
SNR Margin: 6.50 12.50 dB
Line Attenuation: 42.50 25.00 dB
Output Power: 20.89 12.29 dB
Errored Seconds: 0 0
Loss of Signal: 0 0
Loss of Frame: 0 0
CRC Errors: 0 0
Data Rate: 9820 894

I had to reboot to get the stats to come up that good.

Ideas?

Update: It got even worse.

ADSL Line State: Up
ADSL Startup Attempts: 4
ADSL Modulation: ADSL2+
ADSL Data Path: Interleave
Datapump Version: DSP 5.2.2.0, HAL 5.2.2.0

Downstream Upstream
---------- ----------
SNR Margin: 0.50 12.50 dB
Line Attenuation: 42.50 25.00 dB
Output Power: 20.89 12.29 dB
Errored Seconds: 0 0
Loss of Signal: 0 0
Loss of Frame: 0 0
CRC Errors: 3 2
Data Rate: 9820 894]]> http://www.dslreports.com/forum/remark,20947393 Wed, 13 Aug 2008 21:35:50 EDT Re: My DSL Profile http://www.dslreports.com/forum/remark,20945095 smitmor : Deleted]]> http://www.dslreports.com/forum/remark,20945095 Wed, 13 Aug 2008 14:12:27 EDT Re: My DSL Profile http://www.dslreports.com/forum/remark,20936094 smitmor : Nope. Got a new NID with built in filter & have a homerun going straight from there to the modem.]]> http://www.dslreports.com/forum/remark,20936094 Mon, 11 Aug 2008 21:02:13 EDT Re: My DSL Profile http://www.dslreports.com/forum/remark,20933908 satcomlink : Are you running the phone line through the surge protector then to the modem? ]]> http://www.dslreports.com/forum/remark,20933908 Mon, 11 Aug 2008 14:23:50 EDT Re: My DSL Profile http://www.dslreports.com/forum/remark,20922511 Icon : Yikes....]]> http://www.dslreports.com/forum/remark,20922511 Fri, 08 Aug 2008 22:09:12 EDT Re: My DSL Profile http://www.dslreports.com/forum/remark,20922462 smitmor : It seems to be working fine. I just replaced a surge protector and wanted to see what I synched at when the modem reconnected and those were the stats. Take a look NOW:

Transceiver Revision: 5.2.2.0
Vendor ID Code: 4
Line Mode: not defined
Data Path: Interleaved
Transceiver Information Down Stream Path Up Stream Path
DSL Speed (Kbits/Sec) 9820 894
Margin (dB) 9.5 1430.0
Line Attenuation (dB) 44.5 74.0
Transmit Power (dBm) 21.7 12.2 ]]> http://www.dslreports.com/forum/remark,20922462 Fri, 08 Aug 2008 21:58:34 EDT Re: My DSL Profile http://www.dslreports.com/forum/remark,20922392 Icon : Is the connection flaky, or were you just checking your stats at random?]]> http://www.dslreports.com/forum/remark,20922392 Fri, 08 Aug 2008 21:45:08 EDT Re: My DSL Profile http://www.dslreports.com/forum/remark,20922382 Icon : 266 upload margin! Yeah baby!

Something is definitely goofy somewhere....]]> http://www.dslreports.com/forum/remark,20922382 Fri, 08 Aug 2008 21:43:08 EDT Re: My DSL Profile http://www.dslreports.com/forum/remark,20922356 smitmor : Ok. Maybe the modem is just goofy. I reset it and now look at the stats. Notice the upstream SNR.

Transceiver Revision: 5.2.2.0
Vendor ID Code: 4
Line Mode: not defined
Data Path: Interleaved
Transceiver Information Down Stream Path Up Stream Path
DSL Speed (Kbits/Sec) 9820 894
Margin (dB) 11.5 266.0
Line Attenuation (dB) 44.5 56.0
Transmit Power (dBm) 21.8 12.2 ]]> http://www.dslreports.com/forum/remark,20922356 Fri, 08 Aug 2008 21:37:55 EDT Re: My DSL Profile http://www.dslreports.com/forum/remark,20922293 smitmor : And even worse after a download. I don't know how it's even working:

Transceiver Revision: 5.2.2.0
Vendor ID Code: 4
Line Mode: not defined
Data Path: Interleaved
Transceiver Information Down Stream Path Up Stream Path
DSL Speed (Kbits/Sec) 9820 894
Margin (dB) 0.5 12.0
Line Attenuation (dB) 44.5 24.5
Transmit Power (dBm) 21.6 12.2 ]]> http://www.dslreports.com/forum/remark,20922293 Fri, 08 Aug 2008 21:25:25 EDT Re: My DSL Profile http://www.dslreports.com/forum/remark,20922285 smitmor : My stats are shot to crap again: :(

Transceiver Revision: 5.2.2.0
Vendor ID Code: 4
Line Mode: not defined
Data Path: Interleaved
Transceiver Information Down Stream Path Up Stream Path
DSL Speed (Kbits/Sec) 9820 894
Margin (dB) 2.0 12.0
Line Attenuation (dB) 44.5 24.5
Transmit Power (dBm) 21.6 12.2 ]]> http://www.dslreports.com/forum/remark,20922285 Fri, 08 Aug 2008 21:23:25 EDT Re: My DSL Profile http://www.dslreports.com/forum/remark,20920940 satcomlink : I called in on 8/4/08 to order a static an was told it was $20 for 1 or 6,so I ordered 6 ip addresses. After waiting all week I finally call the IHD and my account is only set up with one ip not six. Now CSC is telling me it is $20 per ip not $20 for a block of six, so I canceled the order. I wish CSC would get it together.]]> http://www.dslreports.com/forum/remark,20920940 Fri, 08 Aug 2008 16:48:19 EDT Re: My DSL Profile http://www.dslreports.com/forum/remark,20915096 dsldude08 : A block of 6 or just one is $20/month.]]> http://www.dslreports.com/forum/remark,20915096 Thu, 07 Aug 2008 15:43:27 EDT Re: My DSL Profile http://www.dslreports.com/forum/remark,20911719 smitmor : Okie doke. Again, thanks for the help!]]> http://www.dslreports.com/forum/remark,20911719 Wed, 06 Aug 2008 23:31:31 EDT Re: My DSL Profile http://www.dslreports.com/forum/remark,20911709 Icon : I believe there is a charge for it, but I couldn't tell you off the top of my head how much it is.]]> http://www.dslreports.com/forum/remark,20911709 Wed, 06 Aug 2008 23:29:30 EDT Re: My DSL Profile http://www.dslreports.com/forum/remark,20911702 smitmor : Do you know if they charge for static ip's or if they are included like in the business plans?]]> http://www.dslreports.com/forum/remark,20911702 Wed, 06 Aug 2008 23:27:09 EDT Re: My DSL Profile http://www.dslreports.com/forum/remark,20911276 Icon : Those numbers look much better. Glad to see it's changed to interleave as well.

You'd need to call the business office to talk to them about Static IPs.]]> http://www.dslreports.com/forum/remark,20911276 Wed, 06 Aug 2008 22:01:15 EDT Re: My DSL Profile http://www.dslreports.com/forum/remark,20910536 smitmor : Transceiver Revision: 5.2.2.0
Vendor ID Code: 4
Line Mode: not defined
Data Path: Interleaved
Transceiver Information Down Stream Path Up Stream Path
DSL Speed (Kbits/Sec) 9820 894
Margin (dB) 12.5 12.0
Line Attenuation (dB) 44.5 24.5
Transmit Power (dBm) 21.8 12.2

If it stays this way I'm happy!! :D

What does it take to get a Static IP on a residential account?]]> http://www.dslreports.com/forum/remark,20910536 Wed, 06 Aug 2008 19:40:08 EDT Re: My DSL Profile http://www.dslreports.com/forum/remark,20908308 smitmor : Thanks Satcomlink. Those stats look a lot more stable.]]> http://www.dslreports.com/forum/remark,20908308 Wed, 06 Aug 2008 13:11:09 EDT Re: My DSL Profile http://www.dslreports.com/forum/remark,20908207 satcomlink : Changed you to the 8 Meg profile. here are the stats from the DSLAM.
Click for full size
]]> http://www.dslreports.com/forum/remark,20908207 Wed, 06 Aug 2008 12:55:06 EDT Re: My DSL Profile http://www.dslreports.com/forum/remark,20907606 smitmor : And of course, worse when I plugged in an ADSL2 modem.

Transceiver Revision: 5.2.2.0
Vendor ID Code: 4
Line Mode: not defined
Data Path: Interleaved
Transceiver Information Down Stream Path Up Stream Path
DSL Speed (Kbits/Sec) 12443 894
Margin (dB) 3.0 13.0
Line Attenuation (dB) 44.5 24.5
Transmit Power (dBm) 22.2 12.3

]]> http://www.dslreports.com/forum/remark,20907606 Wed, 06 Aug 2008 11:09:42 EDT Re: My DSL Profile http://www.dslreports.com/forum/remark,20907423 smitmor : They replaced the NID and put in a whole house filter. Said they re-spliced some wires. How's this look?

ADSL Line State: Up
ADSL Startup Attempts: 1
ADSL Modulation: DMT
Datapump Version: DSP 4.2.1.0, HAL 4.2.1.0
Downstream Upstream
---------- ----------
SNR Margin: 11.00 6.00 dB
Line Attenuation: 42.50 21.50 dB
Output Power: 18.92 12.48 dB
Errored Seconds: 0 0
Loss of Signal: 0 0
Loss of Frame: 0 0
CRC Errors: 0 1
Data Rate: 8128 832]]> http://www.dslreports.com/forum/remark,20907423 Wed, 06 Aug 2008 10:36:56 EDT Re: My DSL Profile http://www.dslreports.com/forum/remark,20905950 Icon :
said by smitmor See Profile :

Thanks Icon. After going thru all that, before he left he said he didn't know anything about DSL. All he knew was to plug it in and either it worked or it didn't. I sure miss the days when people knew their job. Maybe I should give you the tech's cell # so you can explain to him how DSL works. ;)
Sadly, it's the case sometimes. More so with some of the older guys, who have always been just "phone men" and want to keep it that way. Resistant to change so it seems. :)]]> http://www.dslreports.com/forum/remark,20905950 Tue, 05 Aug 2008 23:53:20 EDT Re: My DSL Profile http://www.dslreports.com/forum/remark,20905519 smitmor : Thanks Icon. After going thru all that, before he left he said he didn't know anything about DSL. All he knew was to plug it in and either it worked or it didn't. I sure miss the days when people knew their job. Maybe I should give you the tech's cell # so you can explain to him how DSL works. ;)

Edit: Oh, and I re-ran two strands of Cat 5 so they can't blame that red wire.]]> http://www.dslreports.com/forum/remark,20905519 Tue, 05 Aug 2008 22:14:11 EDT Re: My DSL Profile http://www.dslreports.com/forum/remark,20905415 Icon : Way to stay on them to get things done! The guy who said the snr of 6 was good obviously doesn't do much DSL work. Explain to them that the newer NID's we use are much better at passing the most bandwidth through them, as the one you have could be hurting your signal more than helping. Also let them know you're receiving help from Ctel techs on this forum, and that your problem is being followed, and we are helping you as much as we can.]]> http://www.dslreports.com/forum/remark,20905415 Tue, 05 Aug 2008 21:50:26 EDT Re: My DSL Profile http://www.dslreports.com/forum/remark,20904866 smitmor : I'm still fighting with CenturyTel. They were supposed to send someone out yesterday, but he never showed. Today they said someone would be out this afternoon and he would call me on my cell for access to the house. When I got home there was a note on the door: "Sorry we missed you," with a handwritten note that everything was fine at the NID and my alarm system was the problem. The trouble with that is that my alarm is not hooked up. I've rewired the house and have a single wire going from the NID to my closet, which is plugged directly into the modem until they get my line fixed. There is no alarm and not even a single phone jack hooked up at this point. I called and had to speak to a Supervisor and finally, after a lot of fussing, got them to send the techs back out.

Two techs arrived and immediately stated "everything is fine here - - your alarm is causing the interference." I again told them that the alarm was not hooked up, and neither were any of the phone jacks. They still insisted that my inside wiring was the issue, so I told them that the Internet group had already confirmed that my line quality was an issue. One of the techs said "your line quality is perfect." So... having my laptop handy and the modem already plugged directly into the NID around the corner, I walked them over and showed them my 6.0 SNR, to which the guy said "6 is perfect." I told him everybody knows that anything under 10 makes for an unstable connection, and with a SNR that low, by the time you add the extra footage to get the wire into the house, the signal is dead. He still insisted that there was nothing they could do, so I started sputtering off buzz words I learned here like "bridge tap," "loop length," "whole house filter," and "swapping pairs" and all of a sudden he changed his mind. Now somehow, they can come back in the morning and check all of those things.

Oh, and by the way, someone somewhere changed me back to 10 mbit, which is probably the reason I haven't had any internet service since Friday, but at this point I'm gonna leave it at 10 so they will see how bad the line sucks when they start testing.

Thanks to all of you who gave me advice. It seems that if you had not helped me do their job for them and figure out the cause of the problem they would have just stuck me with no service.]]> http://www.dslreports.com/forum/remark,20904866 Tue, 05 Aug 2008 19:45:29 EDT Re: My DSL Profile http://www.dslreports.com/forum/remark,20888981 smitmor : Thanks. I'll give 'em a call.

Update: They are going to send a tech out to look at the NID and check for bridge taps and such.

Update 2: Nobody ever showed up today. I called tech support again and they said the tech noted that there was no access to the house and they left a tag on the door. I was there most of the day, I had given them my cell #, and there was no tag on the door. Better luck next time, eh?]]> http://www.dslreports.com/forum/remark,20888981 Sat, 02 Aug 2008 13:02:06 EDT Re: My DSL Profile http://www.dslreports.com/forum/remark,20888569 Icon : I would definitely try to get that replaced, with a whole house splitter in the new NID. It may not be the complete cause of your dropping snr, but it wouldn't hurt either.

It's possible that the cable pair needs more conditioning. Maybe there's a bridged tap, or a left in drop somewhere on the line, adding footage and causing your issues.]]> http://www.dslreports.com/forum/remark,20888569 Sat, 02 Aug 2008 11:18:57 EDT Re: My DSL Profile http://www.dslreports.com/forum/remark,20888526 smitmor : This morning.. no synch again. Here are the pictures of the NID that you wanted.
Click for full size
Click for full size
]]> http://www.dslreports.com/forum/remark,20888526 Sat, 02 Aug 2008 11:09:38 EDT Re: My DSL Profile http://www.dslreports.com/forum/remark,20886954 smitmor : Something weird is going on here. Now the snr is back up to 12.

ADSL Line State: Up
ADSL Startup Attempts: 1
ADSL Modulation: DMT
Datapump Version: DSP 4.2.1.0, HAL 4.2.1.0
Downstream Upstream
---------- ----------
SNR Margin: 12.00 6.00 dB
Line Attenuation: 46.00 23.50 dB
Output Power: 18.92 12.46 dB
Errored Seconds: 0 0
Loss of Signal: 0 0
Loss of Frame: 0 0
CRC Errors: 1 1
Data Rate: 7168 736]]> http://www.dslreports.com/forum/remark,20886954 Fri, 01 Aug 2008 23:08:21 EDT Re: My DSL Profile http://www.dslreports.com/forum/remark,20886885 smitmor : Oh.. even worse now. How is this even possible??

Transceiver Revision: 5.2.2.0
Vendor ID Code: 4
Line Mode: G.DMT Mode
Data Path: Fast
Transceiver Information Down Stream Path Up Stream Path
DSL Speed (Kbits/Sec) 7168 832
Margin (dB) -1.0 5.0
Line Attenuation (dB) 48.0 22.0
Transmit Power (dBm) 18.9 12.4 ]]> http://www.dslreports.com/forum/remark,20886885 Fri, 01 Aug 2008 22:54:31 EDT Re: My DSL Profile http://www.dslreports.com/forum/remark,20886877 smitmor : Well, it finally came back up after being down for 3 hours or so and the stats are terrible. Check them out:

Transceiver Revision: 5.2.2.0
Vendor ID Code: 4
Line Mode: G.DMT Mode
Data Path: Fast
Transceiver Information Down Stream Path Up Stream Path
DSL Speed (Kbits/Sec) 7168 832
Margin (dB) 4.0 5.0
Line Attenuation (dB) 48.0 22.0
Transmit Power (dBm) 18.9 12.4 ]]> http://www.dslreports.com/forum/remark,20886877 Fri, 01 Aug 2008 22:52:36 EDT Re: My DSL Profile http://www.dslreports.com/forum/remark,20886183 smitmor : Well.. it seems to not be synching at all now. :(]]> http://www.dslreports.com/forum/remark,20886183 Fri, 01 Aug 2008 20:27:42 EDT Re: My DSL Profile http://www.dslreports.com/forum/remark,20883370 Icon : satcomlink,

You may try changing his data path to interleave if it's still on fast path. That usually will add a couple of db increase on the margins.]]> http://www.dslreports.com/forum/remark,20883370 Fri, 01 Aug 2008 12:05:38 EDT Re: My DSL Profile http://www.dslreports.com/forum/remark,20883202 satcomlink : No, you don't need to worry about the upstream SNR. The main thing here is the downstream SNR margin.

SN Margin (AKA Signal to Noise Margin or Signal to Noise Ratio)
Relative strength of the DSL signal to Noise ratio. 6dB is the lowest dB manufactures specify for modem to be able to synch. In some instances interleaving can help raise the noise margin to an acceptable level. The higher the number the better for this measurement.
6dB or below is bad and will experience no synch or intermittent synch problems
7dB-10dB is fair but does not leave much room for variances in conditions
11dB-20dB is good with no synch problems
20dB-28dB is excellent
29dB or above is outstanding]]> http://www.dslreports.com/forum/remark,20883202 Fri, 01 Aug 2008 11:33:20 EDT Re: My DSL Profile http://www.dslreports.com/forum/remark,20883181 smitmor :
said by Icon See Profile :

Also, can you take a look at your NID, and tell us what kind it is? Post a pic if necessary.
Will do when I get back to the house. Thanks for all your help guys!]]> http://www.dslreports.com/forum/remark,20883181 Fri, 01 Aug 2008 11:30:26 EDT Re: My DSL Profile http://www.dslreports.com/forum/remark,20883157 Icon : Also, can you take a look at your NID, and tell us what kind it is? Post a pic if necessary.]]> http://www.dslreports.com/forum/remark,20883157 Fri, 01 Aug 2008 11:25:50 EDT Re: My DSL Profile http://www.dslreports.com/forum/remark,20883153 smitmor : ADSL Line State: Up
ADSL Startup Attempts: 3
ADSL Modulation: DMT
Datapump Version: DSP 4.2.1.0, HAL 4.2.1.0
Downstream Upstream
---------- ----------
SNR Margin: 12.00 6.00 dB
Line Attenuation: 46.00 23.50 dB
Output Power: 18.91 12.46 dB
Errored Seconds: 0 0
Loss of Signal: 0 0
Loss of Frame: 0 0
CRC Errors: 7 21
Data Rate: 7168 768

Do I need to worry about the upstream margin??]]> http://www.dslreports.com/forum/remark,20883153 Fri, 01 Aug 2008 11:25:25 EDT Re: My DSL Profile http://www.dslreports.com/forum/remark,20883108 satcomlink : I have changed your profile to 6 megs. Can you re post yor stats. Thanks..]]> http://www.dslreports.com/forum/remark,20883108 Fri, 01 Aug 2008 11:12:41 EDT Re: My DSL Profile http://www.dslreports.com/forum/remark,20881754 Icon : If that's the case, then 6 may be your better bet for stability.]]> http://www.dslreports.com/forum/remark,20881754 Fri, 01 Aug 2008 02:16:10 EDT Re: My DSL Profile http://www.dslreports.com/forum/remark,20881696 smitmor : The stats I posted above were done with a homerun from the NID. The rest of the house is disconnected.]]> http://www.dslreports.com/forum/remark,20881696 Fri, 01 Aug 2008 01:44:00 EDT Re: My DSL Profile http://www.dslreports.com/forum/remark,20881687 Icon : If it's where you can, try testing at the NID (phone interface) outside by running a long cord from the test jack in the interface, to your modem. Then post the stats here again.]]> http://www.dslreports.com/forum/remark,20881687 Fri, 01 Aug 2008 01:41:02 EDT Re: My DSL Profile http://www.dslreports.com/forum/remark,20881668 smitmor : Well, it's still acting goofy. Let's try 6.

ADSL Line State: Up
ADSL Startup Attempts: 2
ADSL Modulation: DMT
Datapump Version: DSP 4.2.1.0, HAL 4.2.1.0
Downstream Upstream
---------- ----------
SNR Margin: 8.00 6.00 dB
Line Attenuation: 46.00 23.50 dB
Output Power: 18.92 12.46 dB
Errored Seconds: 0 0
Loss of Signal: 0 0
Loss of Frame: 0 0
CRC Errors: 0 2
Data Rate: 8128 736

Why do you suppose the downstream snr went down so much? It was at 10db when I was on 10 meg...]]> http://www.dslreports.com/forum/remark,20881668 Fri, 01 Aug 2008 01:33:23 EDT Re: My DSL Profile http://www.dslreports.com/forum/remark,20880494 smitmor : I talked to a tech from Centurytel and he said he'd come put in a whole-house splitter for me. For the mean time, I "rigged" it by splitting the rest of the house from the dsl signal using a regular splitter and the snr margin went up to 9.5. ]]> http://www.dslreports.com/forum/remark,20880494 Thu, 31 Jul 2008 21:07:25 EDT Re: My DSL Profile http://www.dslreports.com/forum/remark,20879799 Icon : As long as it doesn't dip down below 8, you should be alright. I'd still spring for the whole house splitter though, as it may help stabilize things by a couple more db's.]]> http://www.dslreports.com/forum/remark,20879799 Thu, 31 Jul 2008 18:39:52 EDT Re: My DSL Profile http://www.dslreports.com/forum/remark,20877129 smitmor : Current Stats:

Transceiver Revision: 5.2.2.0
Vendor ID Code: 4
Line Mode: G.DMT Mode
Data Path: Fast
Transceiver Information Down Stream Path Up Stream Path
DSL Speed (Kbits/Sec) 8128 768
Margin (dB) 8.0 6.0
Line Attenuation (dB) 48.5 22.0
Transmit Power (dBm) 18.9 12.4

So far so good. Thanks!]]> http://www.dslreports.com/forum/remark,20877129 Thu, 31 Jul 2008 10:24:43 EDT Re: My DSL Profile http://www.dslreports.com/forum/remark,20876977 satcomlink : I adjusted your profile to 8 meg,can you post your stats again for us.]]> http://www.dslreports.com/forum/remark,20876977 Thu, 31 Jul 2008 09:58:41 EDT Re: My DSL Profile http://www.dslreports.com/forum/remark,20875594 Icon : Centurytel sells/installs the whole house splitters, or you can buy them online, you just have to be careful and not buy junk.

Are you rewiring your house, or having it done? Make sure that you have at least category 3, twisted pair wire.]]> http://www.dslreports.com/forum/remark,20875594 Wed, 30 Jul 2008 23:45:24 EDT Re: My DSL Profile http://www.dslreports.com/forum/remark,20875558 smitmor : I have filters installed, but I'm having the house re-wired. Where can I get a whole house splitter??]]> http://www.dslreports.com/forum/remark,20875558 Wed, 30 Jul 2008 23:38:39 EDT Re: My DSL Profile http://www.dslreports.com/forum/remark,20875537 Icon : You're obviously set to a 10 meg profile, as it pulled over 11M during one of the re-syncs. But as satcomlink said, it's your noise margin being so low, and your line attenuation being on the high side for that speed, that is hurting your connection stability. Do you have the inline filters on each of your phones? If so, then you really need to look at having a whole house splitter installed. This would send the DSL only to the 1 phone jack where your modem is plugged into, and you wouldn't have to have all those filters plugged into each device. The whole house splitter also (usually) greatly helps improve inside signal stats.]]> http://www.dslreports.com/forum/remark,20875537 Wed, 30 Jul 2008 23:35:59 EDT Re: My DSL Profile http://www.dslreports.com/forum/remark,20875277 smitmor : Can you take a look at mine and see what profile it's on? The DSLAM here does 10 meg -- we have 10 meg at the office and it's awesome. My guess is they have me set to 10 when 8 or 6 is the best I can get. I'd like to try 8 though just to see how it does. Thanks!]]> http://www.dslreports.com/forum/remark,20875277 Wed, 30 Jul 2008 22:42:07 EDT Re: My DSL Profile http://www.dslreports.com/forum/remark,20874949 satcomlink : Your downstream SNR margin is to low, this is why your modem keeps dropping sync. I would say you need to be adjusted to the 6 meg profile and if that doesn't help maybe 4 meg. Do you have inline filters or are you filtered at the NID? I adjusted a customer yesterday as they were set to a 10 meg profile,but in the DSLAM the highest possible rate was 8 meg. I had to set them to 6meg and everything worked fine after that.]]> http://www.dslreports.com/forum/remark,20874949 Wed, 30 Jul 2008 21:48:17 EDT My DSL Profile http://www.dslreports.com/forum/remark,20874546 smitmor : Can any of you CenturyTel techs help me out and tell me what profile I am on? I just got my DSL hooked up today and it was advertised "Up to 15 mbit" but I know I am too far to actually get that speed. My stats are a little iffy & the connection drops pretty often.

Here are the modem stats from a few minutes ago, before the connection dropped:

Transceiver Revision: 5.2.2.0
Vendor ID Code: 4
Line Mode: not defined
Data Path: Interleaved
Transceiver Information Down Stream Path Up Stream Path
DSL Speed (Kbits/Sec) 9120 894
Margin (dB) 4.0 10.0
Line Attenuation (dB) 49.0 26.5
Transmit Power (dBm) 20.8 12.1

Here are my stats after the connection came back up:

Transceiver Revision: 5.2.2.0
Vendor ID Code: 4
Line Mode: not defined
Data Path: Interleaved
Transceiver Information Down Stream Path Up Stream Path
DSL Speed (Kbits/Sec) 7888 894
Margin (dB) 6.5 10.0
Line Attenuation (dB) 49.0 27.0
Transmit Power (dBm) 20.8 12.1

And after being down for 15 minutes or so, it came back up with these stats:

Transceiver Revision: 5.2.2.0
Vendor ID Code: 4
Line Mode: not defined
Data Path: Interleaved
Transceiver Information Down Stream Path Up Stream Path
DSL Speed (Kbits/Sec) 11172 894
Margin (dB) 6.0 10.0
Line Attenuation (dB) 49.0 26.5
Transmit Power (dBm) 21.8 12.1

Do I need to be put on a different profile to accommodate for this?

Thanks,
Morgan]]> http://www.dslreports.com/forum/remark,20874546 Wed, 30 Jul 2008 20:33:36 EDT