velcomrob
Premium
join:2006-11-28
Brampton, ON
| reply to r5a
Re: Upgrades
You can come by but this won't be our permanent location. We are moving even though we just moved in here not so long ago. We had troubles getting all the power we needed to build out our data center. So we are actually looking at a place off of Clark Blvd. You can come by once our data center is done, we are excited.
Regarding speed improvements, all our traffic will go over Bell's moderm infrastructure rather than where we are situated now which is pretty outdated so I can be certain there will be gains in alot of places.
You can email me at rob (@) velcom.com |
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velcomrob
Premium
join:2006-11-28
Brampton, ON
| reply to Quake110
The standby router and the production routers are same model. One has a lower end engine and the other has a higer end engine. That's the only difference. 
Everything will work exactly the same.
Are you using Tomato ? |
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Quake110
join:2003-12-20
Ottawa, ON | Good to know 
Yeah, I'm using the modified Tomato firmware with MLPPP support to bypass that stupid @#$@ Bell throttling (sorry for my colourful language). |
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Quake110
join:2003-12-20
Ottawa, ON
1 edit | reply to velcomrob
Btw, what's your position regarding Bell's 60 GB bandwidth cap that will start affecting new subscribers next year for all the 3rd party ISPs? |
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velcomrob
Premium
join:2006-11-28
Brampton, ON | reply to asif9t9
We are still trying to figure out our options.
Looks like Bell wants to do everything to make it harder for 3rd party ISPs.
Courts will only tell. |
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velcomrob
Premium
join:2006-11-28
Brampton, ON
| reply to asif9t9
We might need to do an emergency maintenance tonight.
Something happened that should of not happened.
Our production Cisco running right now in Teleglobe decided to reboot itself two times. There is a tunnel between Teleglobe & 151 Front Street at this present moment.
Bell Canada switched about 50% of the exchanges (cities) so customers were beginning to authenticate into our new location.
Our standby cisco is currently running in 151 front street however it can't handle such high loads. While Bell Canada migrated most cities over alot of customers were still connected to our old facility. alot of customers stay connected for weeks so this allow 151 front street to stay at a low load until we officially did the maintenance this coming tuesday. But, since our production cisco rebooted in Teleglobe it caused a high load of connections to reconnect into our new facility therefore putting to much load on our standby Cisco.
So as of right now there is high ping times for half the people connected.
I deeply apologize for this and it's caused even more complications that we were already facing with the migration.
We had no intention for the production cisco to reboot at exactly this time. Who could figure?
So I think it's best we make the engine swap at around 2am (we are still discussing it).
The load has dropped tremendously at Teleglobe causing most customers to now connect to 151. |
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Quake110
join:2003-12-20
Ottawa, ON | What's the routers' addresses to know if we are connected to the old facility or 151 Front st.? |
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velcomrob
Premium
join:2006-11-28
Brampton, ON | reply to asif9t9
paste me your traceroute results I can tell you
traceroute to anywhere and send me the results. |
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Quake110
join:2003-12-20
Ottawa, ON
 ·Velcom
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velcomrob
Premium
join:2006-11-28
Brampton, ON
1 edit | reply to asif9t9
your still at our original location
your exchange hasnt been transfered yet
it was scheduled to be transfered on monday.
between hop 9 and 10 would lie our new peer if you were through 151 front street.
It would go Teleglobe->151->Your traceroute destination
If old place Teleglobe->your place of destination
after our maintenance is completed itll be
New Peer ->Your destination. |
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r5a
join:2006-02-05
Toronto, ON
| reply to asif9t9
Yea I'm on the new I guess. My pings are almost close to 100ms on the first two/three velcom servers in the tracert. It's slow as cheese wiz in my Vaughan and Toronto locations.
Although I'm sympathetic, you guys are going through a major overhaul and it's kind of out of your hands. You guys are doing the best you can, so good luck. I just hope it gets done rather soon!
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velcomrob
Premium
join:2006-11-28
Brampton, ON
| reply to Quake110
BTw. Regarding the 60Gb. We'll have to wait to see what the outcome of CRTC is. If CRTC approves it then we need to see what sort of new charges they will apply above 60GB usage. Like what is the point of paying additional ridiculous charges when you can setup two DSL lines in your place, MLPPP them and get 120GB
I mean of course we will try to fight this new limitation but in worst care scenario if the charges arent to ridiculous we may absorb them. Depends on what bell has in their mind. If they're going to charge lets say $7.00/GB then we need to re-think our position. |
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r5a
join:2006-02-05
Toronto, ON | Makes sense. Let's hope for the best then.
Any ETA right now when all this should be cleared up? |
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velcomrob
Premium
join:2006-11-28
Brampton, ON
| reply to asif9t9
The maintenance that was scheduled for Tuesday will no longer occur. We need to address this problem tonight at 2am. Because of our recent hardware spontaneous reboot its caused congenstion at the new location, so we need to do the maintenance at 2am.
We are preparing to send another announcement in a few minutes. Emergency maintenance.
By 5am to 6am everything will be back to normal.
It`s been a big headache thus far. |
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Quake110
join:2003-12-20
Ottawa, ON | I'm extremely grateful that you keep us up to date. I hope the upgrade will be successful.
Does that mean that from tomorrow , Velcom will officially be handling internet connections from 151 Front St.? |
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midnite76ca
join:2003-11-02
North York, ON
clubs:
·Velcom
| reply to asif9t9
Hey there,
After reading the thread I now understand why my connection has been up and down between yesterday and today. One question, does this also affect up/down speed as well? I assume it does. A reboot of the DSL modem helps but certainly not the regular speed
 |
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countaltec
join:2008-06-11
Mississauga, ON
| reply to velcomrob
Thanks for this info rob.
I haven't been able to connect to any site other that globeandmail.com since last evening.
I just disabled MLPPP in tomato and now I get to most sites as well as check email.
Hopefully the hardware fix goes well tonight. |
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velcomrob
Premium
join:2006-11-28
Brampton, ON
1 edit | reply to Quake110
No only 75% of the connections will be at 151. By the end of the day tomorrow all connections will be at 151.
But after we have this emergency maintenance things will be back to normal.
And once tomorrow is over everything will be 100% at 151 front street.
What we are doing is doing the Cisco swap tonight since theres a very high load of traffic at 151 right now. There is about 80% load at 151 and 20% load at Teleglobe.
So once we do the swap then 151 will be able to push traffic through with no CPU problems. |
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velcomrob
Premium
join:2006-11-28
Brampton, ON | reply to midnite76ca
Yep both ways will be affected.
Right now our Cisco CPU is at 100% constantly and she is dying. so we need to swap it tonight with the production cisco. |
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midnite76ca
join:2003-11-02
North York, ON
clubs: | Thanks Rob |
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