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Forums » Public Safety Groups Question E911 Achievements » Ehhh-9-1-1 -- Believe it or not, it's a take-it-or-leave-it
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bus7821

join:2003-08-07
San Pedro, CA

Re: Ehhh-9-1-1 -- Believe it or not, it's a take-it-or-leave-it

Is complaint entry (into the CAD) done at the county, or at the individual dispatch centers?

marigolds
Gainfully employed, finally
Premium,MVM
join:2002-05-13
Saint Louis, MO

Re: Ehhh-9-1-1 -- Believe it or not, it's a take-it-or-leave-it

said by bus7821 See Profile :

Is complaint entry (into the CAD) done at the county, or at the individual dispatch centers?
Fire is done at the individual dispatch centers. Police is done at the county for some munis, done at the individual dispatch center for others.
bus7821

join:2003-08-07
San Pedro, CA

Re: Ehhh-9-1-1 -- Believe it or not, it's a take-it-or-leave-it

said by marigolds See Profile :

Fire is done at the individual dispatch centers. Police is done at the county for some munis, done at the individual dispatch center for others.
Wow, they did make it tough on themselves, didn't they? Sounds like a design based on politics rather than functionality. They could have saved a lot of money, initial and ongoing, by having all of the complaint entry at the county.

Where do the old 7 digit emergency numbers ring? And who is the CAD vendor?

marigolds
Gainfully employed, finally
Premium,MVM
join:2002-05-13
Saint Louis, MO

Re: Ehhh-9-1-1 -- Believe it or not, it's a take-it-or-leave-it

Well, the political structure of St Louis goes back to the civil war, and was heavily influenced by the Jim Crow era (when a whole bunch of cities incorporated solely for the purpose of banning blacks from living in them).
Once you put 91 municipalities into such a small place, cooperation is pretty much impossible.
Police is almost a full cooperation though; it's really only the larger muni departments that do their own entry.
Of course, the city of st louis seceded from the county a long time ago, so their government, as well as all emergency services, are completely separate from the county.
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