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Forums » US Telco Support » AT&T » AT&T Midwest » No service on the West Loop at midnight 8/1/08
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PPPoE server session fail? »
« AT&T DSL "Lagging" in Lisle  
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AuthorAll Replies


Tw0lazy

@ameritech.net

reply to jafo1972
Re: No service on the West Loop at midnight 8/1/08

Out here near Gurnee, IL (Think Six flags and Gurnee Mills), the dsl went out exactly at 11:57, only reason why i know is I was downloading a backup from my site, and happened to look at my task bar when the net went out. Funny part is, I checked my logs, the whole dsl system was up. The auth server is what was down. Hope this can shed some light...


StillLearn
Premium
join:2002-03-21
Streamwood, IL
·AT&T Midwest

reply to wolverine_99
said by wolverine_99 See Profile :

Not that it matters all that much to you at this point, but the maintenance window info on the FAQ is a bit out of date. The windows are M-F.
Thanks.

»dedicated.sbcis.sbc.com/NDWS/sbc···ance.jsp talks of Tuesday and Thursday morning maintenance windows.

»helpme.att.net does not seem to have maintenance window info, but maybe I missed it.


Tw0lazy

@ameritech.net
reply to jafo1972
After reading about the black hats vs the DNS flaws, perhaps this was a regional DNS upgrade? Would explain alot...

Late_Tech

join:2000-08-06
Northbrook, IL
clubs:


1 edit
reply to lev
Well.....any downloads that were running at that time of service interruption ended with time-outs, no remote connections to Terminal Servers could be completed, VPN tunnels were dropped, pings & traceroutes were denied as hosts were unavailable.

It wasn't the worst of times, but it was a bit of an inconvenience. I had to make up a lot of work this morning that was planned for the overnight hours.


lev
Napoleon is always right
Premium,Ex-mod 2002-08
join:2001-05-30
Chicago, IL
clubs:
I misunderstood Wolverine.

Heck, stuff worked for me.

kherr
Premium
join:2000-09-04
Collinsville, IL
clubs:

reply to DubYou
said by DubYou :

I called support and a recording said something about "network enhancements". They also mentioned everything going back to normal by 6 AM.

It's crazy how wide spread this is. I'm in River Grove (Kiddie Land / Triton College). Also, friend in Schiller Park was out.
In other words an improved connection to the NSA ....


ssj4android
Redefining Reality

join:2002-04-14
Wyoming, MI


1 edit
reply to Tw0lazy
said by Tw0lazy :

After reading about the black hats vs the DNS flaws, perhaps this was a regional DNS upgrade? Would explain alot...
That's what I thought. If not last night, I believe the DNS servers were patched withing the last week (DoxPara reported them as vulnerable for quite some time after the patch).
But that doesn't explain established connections being dropped.

sparky672

join:2006-04-03
Manhattan, IL

reply to lev
said by lev See Profile :

Wolverine said only authentication and DNS were affected.

So if you were already connected, there would not have been any problem, unless you tried to use DNS during that time.
That's not quite what I experienced.

I was connected just fine according to the SS-4100 GUI and all modem lights were normal. (I also use OpenDNS exclusively.)

I could not access the Internet at all when the problem occurred.

After I rebooted the modem then, of course, I could not reconnect and got the auth errors.


scooby
Premium
join:2001-05-01
Schaumburg, IL

said by sparky672 See Profile :

That's not quite what I experienced.

I was connected just fine according to the SS-4100 GUI and all modem lights were normal. (I also use OpenDNS exclusively.)

I could not access the Internet at all when the problem occurred.

After I rebooted the modem then, of course, I could not reconnect and got the auth errors.
Around 11:57pm, I lost total connectivity but everything was up. PPPOE connection was up and connected and I had an IP address but routing was completely dead. Not just authentication and DNS. After about 15 minutes I rebooted my router and it could not authenticate.

Working second shift it really sucks that they do these maintenance windows so early.


nwrickert
sand groper
Premium,MVM
join:2004-09-04
Geneva, IL
·AT&T U-Verse
·AT&T Midwest

Around 11:57pm, I lost total connectivity but everything was up. PPPOE connection was up and connected and I had an IP address but routing was completely dead.
Yes, that's about what I saw.
After about 15 minutes I rebooted my router and it could not authenticate.
That, I didn't try. It was pretty obvious what would happen if I did. It was time for sleeping anyway, so I waited till the morning.
--
AT&T dsl; Westell 327w modem/router; openSuSE 11.0; firefox 3.0.1
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Forums » US Telco Support » AT&T » AT&T MidwestPPPoE server session fail? »
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