Re: No service on the West Loop at midnight 8/1/08 in AT&T Midwest http://www.dslreports.com/forum/r20881684 en Tue, 08 Dec 2009 17:10:03 EDT Tue, 08 Dec 2009 17:10:03 EDT Re: No service on the West Loop at midnight 8/1/08 http://www.dslreports.com/forum/remark,20887185 nwrickert :
Around 11:57pm, I lost total connectivity but everything was up. PPPOE connection was up and connected and I had an IP address but routing was completely dead.
Yes, that's about what I saw.
After about 15 minutes I rebooted my router and it could not authenticate.
That, I didn't try. It was pretty obvious what would happen if I did. It was time for sleeping anyway, so I waited till the morning.
--
AT&T dsl; Westell 327w modem/router; openSuSE 11.0; firefox 3.0.1]]> http://www.dslreports.com/forum/remark,20887185 Sat, 02 Aug 2008 00:03:20 EDT Re: No service on the West Loop at midnight 8/1/08 http://www.dslreports.com/forum/remark,20887166 scooby :
said by sparky672 See Profile :

That's not quite what I experienced.

I was connected just fine according to the SS-4100 GUI and all modem lights were normal. (I also use OpenDNS exclusively.)

I could not access the Internet at all when the problem occurred.

After I rebooted the modem then, of course, I could not reconnect and got the auth errors.
Around 11:57pm, I lost total connectivity but everything was up. PPPOE connection was up and connected and I had an IP address but routing was completely dead. Not just authentication and DNS. After about 15 minutes I rebooted my router and it could not authenticate.

Working second shift it really sucks that they do these maintenance windows so early. ]]> http://www.dslreports.com/forum/remark,20887166 Fri, 01 Aug 2008 23:57:56 EDT Re: No service on the West Loop at midnight 8/1/08 http://www.dslreports.com/forum/remark,20885751 sparky672 :
said by lev See Profile :

Wolverine said only authentication and DNS were affected.

So if you were already connected, there would not have been any problem, unless you tried to use DNS during that time.
That's not quite what I experienced.

I was connected just fine according to the SS-4100 GUI and all modem lights were normal. (I also use OpenDNS exclusively.)

I could not access the Internet at all when the problem occurred.

After I rebooted the modem then, of course, I could not reconnect and got the auth errors.]]> http://www.dslreports.com/forum/remark,20885751 Fri, 01 Aug 2008 19:01:28 EDT Re: No service on the West Loop at midnight 8/1/08 http://www.dslreports.com/forum/remark,20885378 ssj4android :
said by Tw0lazy :

After reading about the black hats vs the DNS flaws, perhaps this was a regional DNS upgrade? Would explain alot...
That's what I thought. If not last night, I believe the DNS servers were patched withing the last week (DoxPara reported them as vulnerable for quite some time after the patch).
But that doesn't explain established connections being dropped.]]> http://www.dslreports.com/forum/remark,20885378 Fri, 01 Aug 2008 17:45:22 EDT Re: No service on the West Loop at midnight 8/1/08 http://www.dslreports.com/forum/remark,20884050 kherr :
said by DubYou :

I called support and a recording said something about "network enhancements". They also mentioned everything going back to normal by 6 AM.

It's crazy how wide spread this is. I'm in River Grove (Kiddie Land / Triton College). Also, friend in Schiller Park was out.
In other words an improved connection to the NSA ....]]> http://www.dslreports.com/forum/remark,20884050 Fri, 01 Aug 2008 14:02:46 EDT Re: No service on the West Loop at midnight 8/1/08 http://www.dslreports.com/forum/remark,20883975 lev : I misunderstood Wolverine.

Heck, stuff worked for me. :)]]> http://www.dslreports.com/forum/remark,20883975 Fri, 01 Aug 2008 13:48:11 EDT Re: No service on the West Loop at midnight 8/1/08 http://www.dslreports.com/forum/remark,20883828 Late_Tech : Well.....any downloads that were running at that time of service interruption ended with time-outs, no remote connections to Terminal Servers could be completed, VPN tunnels were dropped, pings & traceroutes were denied as hosts were unavailable.

It wasn't the worst of times, but it was a bit of an inconvenience. I had to make up a lot of work this morning that was planned for the overnight hours.]]> http://www.dslreports.com/forum/remark,20883828 Fri, 01 Aug 2008 13:25:51 EDT Re: No service on the West Loop at midnight 8/1/08 http://www.dslreports.com/forum/remark,20883704 anon : After reading about the black hats vs the DNS flaws, perhaps this was a regional DNS upgrade? Would explain alot...]]> http://www.dslreports.com/forum/remark,20883704 Fri, 01 Aug 2008 13:07:58 EDT Re: No service on the West Loop at midnight 8/1/08 http://www.dslreports.com/forum/remark,20883599 StillLearn :
said by wolverine_99 See Profile :

Not that it matters all that much to you at this point, but the maintenance window info on the FAQ is a bit out of date. The windows are M-F.
Thanks.

»dedicated.sbcis.sbc.com/NDWS/sbc···ance.jsp talks of Tuesday and Thursday morning maintenance windows.

»helpme.att.net does not seem to have maintenance window info, but maybe I missed it.]]> http://www.dslreports.com/forum/remark,20883599 Fri, 01 Aug 2008 12:47:00 EDT Re: No service on the West Loop at midnight 8/1/08 http://www.dslreports.com/forum/remark,20883525 anon : Out here near Gurnee, IL (Think Six flags and Gurnee Mills), the dsl went out exactly at 11:57, only reason why i know is I was downloading a backup from my site, and happened to look at my task bar when the net went out. Funny part is, I checked my logs, the whole dsl system was up. The auth server is what was down. Hope this can shed some light...]]> http://www.dslreports.com/forum/remark,20883525 Fri, 01 Aug 2008 12:38:02 EDT Re: No service on the West Loop at midnight 8/1/08 http://www.dslreports.com/forum/remark,20883527 gdm : Yeah that's what I get for trying to type and watch a live meeting on another screen.]]> http://www.dslreports.com/forum/remark,20883527 Fri, 01 Aug 2008 12:33:58 EDT Re: No service on the West Loop at midnight 8/1/08 http://www.dslreports.com/forum/remark,20883526 wolverine_99 : Lev,
I should have been more clear. All traffic was isolated to the POP. You couldn't get beyond the POP for anything even if you had a session. Sorry for the confusion I may have created about what was impacted and not. It's been a long night. I'm just glad my team is not the one explaining today. However, I feel for that team's Director since I've been there and it's not fun.]]> http://www.dslreports.com/forum/remark,20883526 Fri, 01 Aug 2008 12:33:56 EDT Re: No service on the West Loop at midnight 8/1/08 http://www.dslreports.com/forum/remark,20883508 wolverine_99 : StillLearn,
As I stated, that FAQ is outdated. The maintenance windows are M-F. This would qualify as mtce window work.

nwricket,
I think we both know how it happened...I just wasn't going to mention it.

GDM,
Yes it impacted both DSL & U-verse services in the impacted POPs. The Chicago POP was not impacted, only Elmurst in the Chicago area. If you were authenticated and had a session up it wouldn't have dropped. However, you wouldn't have been able to get TV or internet services during the impact time.]]> http://www.dslreports.com/forum/remark,20883508 Fri, 01 Aug 2008 12:30:07 EDT Re: No service on the West Loop at midnight 8/1/08 http://www.dslreports.com/forum/remark,20883477 lev : Wolverine said only authentication and DNS were affected.

So if you were already connected, there would not have been any problem, unless you tried to use DNS during that time.]]> http://www.dslreports.com/forum/remark,20883477 Fri, 01 Aug 2008 12:24:08 EDT Re: No service on the West Loop at midnight 8/1/08 http://www.dslreports.com/forum/remark,20883458 gdm : I checked my RG and it telling me I have had a connection for 17 days. I am not sure the adsl users are related to uverse but wolverine could say for sure.]]> http://www.dslreports.com/forum/remark,20883458 Fri, 01 Aug 2008 12:21:19 EDT Re: No service on the West Loop at midnight 8/1/08 http://www.dslreports.com/forum/remark,20883441 StillLearn : Midnight 8/1/08 did not start a maintenance window; that window would have been 24 hours earlier. »Ameritech - SBC FAQ »Is there an official DSL network maintenance window?]]> http://www.dslreports.com/forum/remark,20883441 Fri, 01 Aug 2008 12:16:52 EDT Re: No service on the West Loop at midnight 8/1/08 http://www.dslreports.com/forum/remark,20883385 nwrickert :
Why was it started before midnight? That answer didn't come out this morning, but it will be addressed later this morning.
LOL

They probably did some "initial preparatory work that couldn't possibly hurt anything" - and took the whole system down by mistake.

Thanks for the information.

And yes, I recognize that the outage would prevent authentication and DNS from working. It's just that those were secondary problems, not the primary cause of the outage.
--
AT&T dsl; Westell 327w modem/router; openSuSE 11.0; firefox 3.0.1]]> http://www.dslreports.com/forum/remark,20883385 Fri, 01 Aug 2008 12:08:00 EDT Re: No service on the West Loop at midnight 8/1/08 http://www.dslreports.com/forum/remark,20883346 anon : Check authentication with PPP Server was down in Burbank, IL around 12:40. went to bed, back up in the morning.]]> http://www.dslreports.com/forum/remark,20883346 Fri, 01 Aug 2008 12:07:55 EDT Re: No service on the West Loop at midnight 8/1/08 http://www.dslreports.com/forum/remark,20883281 anon : It was not just the Auth Server, my U-Verse connection lost interent around midnight but I did not loose TV, it was back when I got up around 6am this morning no telling what time it actually restarted.]]> http://www.dslreports.com/forum/remark,20883281 Fri, 01 Aug 2008 11:46:46 EDT Re: No service on the West Loop at midnight 8/1/08 http://www.dslreports.com/forum/remark,20882618 wolverine_99 : I can't go into the details of the outage, but it was maintenance work that did not go as planned. Why was it started before midnight? That answer didn't come out this morning, but it will be addressed later this morning. As stated, it was a large outage impacting more than the Elmhurst POP. DNS and authentication servers would have been impacted as a result.

nwricket,
Since it appears you did not reboot your modem, you kept your PPPOE session to rback10. However, anyone that rebooted their modem would not have been able to authenticate until routing was resolved.]]> http://www.dslreports.com/forum/remark,20882618 Fri, 01 Aug 2008 09:39:12 EDT Re: No service on the West Loop at midnight 8/1/08 http://www.dslreports.com/forum/remark,20882197 anon : Glendale heights
07/31
PPP was down ]]> http://www.dslreports.com/forum/remark,20882197 Fri, 01 Aug 2008 08:43:14 EDT Re: No service on the West Loop at midnight 8/1/08 http://www.dslreports.com/forum/remark,20882179 nwrickert : I hope somebody will enlighten us as to what happened.

I'll first comment on what did not happen.

1: It was not in maintenance window. For if it were, then the problem would not have started till after midnight. It hit here a little before midnight.

2: It was not an auth server problem. We are still connected via the PPPoE session started on June 26th, so we should not have noticed an auth server problem. But we sure noticed this.

What did happen? I don't know. It seemed to be a major router outage. As far as I could tell, my packets were not getting out beyond the AT&T network. I could ping rback10 in elmhurst (where I am connected), but could not ping any public site whose IP address I know.

A router outage would cause DNS problems, authentication problems, etc. But those would be consequences of the outage, rather that the cause.
--
AT&T dsl; Westell 327w modem/router; openSuSE 11.0; firefox 3.0]]> http://www.dslreports.com/forum/remark,20882179 Fri, 01 Aug 2008 07:44:21 EDT Re: No service on the West Loop at midnight 8/1/08 http://www.dslreports.com/forum/remark,20882102 drmorley : Park Ridge is still down and has been since around Midnight last night.
--
»mediafly.com/Welcome.aspx]]> http://www.dslreports.com/forum/remark,20882102 Fri, 01 Aug 2008 06:59:21 EDT Re: No service on the West Loop at midnight 8/1/08 http://www.dslreports.com/forum/remark,20882092 invrtdpilot : :uhh:]]> http://www.dslreports.com/forum/remark,20882092 Fri, 01 Aug 2008 06:55:02 EDT Re: No service on the West Loop at midnight 8/1/08 http://www.dslreports.com/forum/remark,20881997 BabyBear :
said by invrtd pilot :

it was a pure coincidence..


So any 'official' word on why the outage happened yet?]]> http://www.dslreports.com/forum/remark,20881997 Fri, 01 Aug 2008 05:33:35 EDT Re: No service on the West Loop at midnight 8/1/08 http://www.dslreports.com/forum/remark,20881964 anon :
said by duk See Profile :

I lost service at 12:00 midnight. I called tech support. I had some work that need to be delivered before 8:00am. Was on hold for one hour. She knew nothing of any service outages. Went through the script.... 25 minutes later she informed me there was a network outage that she just became aware of. She said it was not scheduled and it was a pure coincidence the outage happened at 12:00. I suppose it was another pure coincidence when service was restored a few seconds before 2:00am.
it was a pure coincidence.. ]]> http://www.dslreports.com/forum/remark,20881964 Fri, 01 Aug 2008 05:15:21 EDT Re: No service on the West Loop at midnight 8/1/08 http://www.dslreports.com/forum/remark,20881820 anon : Im on the northwest side, harlem and northwest highway. went down at about midnight, back up at about 1:30. but now rather than getting my normal solid 5.5Mbps, im getting 2.2 .....ugh

anyone else slow?]]> http://www.dslreports.com/forum/remark,20881820 Fri, 01 Aug 2008 05:15:12 EDT Re: No service on the West Loop at midnight 8/1/08 http://www.dslreports.com/forum/remark,20881819 anon : I was also out since midnight. Thank goodness I set up my cell for tethering a few days ago. lol. I called support and a recording said something about "network enhancements". They also mentioned everything going back to normal by 6 AM.

It's crazy how wide spread this is. I'm in River Grove (Kiddie Land / Triton College). Also, friend in Schiller Park was out.]]> http://www.dslreports.com/forum/remark,20881819 Fri, 01 Aug 2008 05:15:05 EDT Re: No service on the West Loop at midnight 8/1/08 http://www.dslreports.com/forum/remark,20881795 anon : Outage is widespread. not just related to il.

attnerd..]]> http://www.dslreports.com/forum/remark,20881795 Fri, 01 Aug 2008 05:14:54 EDT Re: No service on the West Loop at midnight 8/1/08 http://www.dslreports.com/forum/remark,20881793 anon : still out in west loop 1.30 am]]> http://www.dslreports.com/forum/remark,20881793 Fri, 01 Aug 2008 05:14:50 EDT Re: No service on the West Loop at midnight 8/1/08 http://www.dslreports.com/forum/remark,20881784 anon : Currently a authserver outage. ETR is 03:00 cst via latest info.
attnerd.]]> http://www.dslreports.com/forum/remark,20881784 Fri, 01 Aug 2008 05:14:44 EDT Re: No service on the West Loop at midnight 8/1/08 http://www.dslreports.com/forum/remark,20881650 anon : Ditto for Kenosha WI
No service since 12:08 AM]]> http://www.dslreports.com/forum/remark,20881650 Fri, 01 Aug 2008 05:14:24 EDT Re: No service on the West Loop at midnight 8/1/08 http://www.dslreports.com/forum/remark,20881642 anon : me neither on the nw side. router keeps saying ppp authentication failed.]]> http://www.dslreports.com/forum/remark,20881642 Fri, 01 Aug 2008 05:14:14 EDT Re: No service on the West Loop at midnight 8/1/08 http://www.dslreports.com/forum/remark,20881624 anon : yep, no service in 300 n canal either...]]> http://www.dslreports.com/forum/remark,20881624 Fri, 01 Aug 2008 05:14:11 EDT Re: No service on the West Loop at midnight 8/1/08 http://www.dslreports.com/forum/remark,20881901 wolverine_99 : Indianapolis should be back up and normal now. What time did you happen to do your password change? It could have been purely coincidental that you made the change about the time the Indianapolis area was being restored.

Edit: I should state that all impacted areas should be up at this point. You may have to restart your modems if you have trouble connecting. However, if you are still down after resetting your connections, it is likely a different issue from the larger issue. ]]> http://www.dslreports.com/forum/remark,20881901 Fri, 01 Aug 2008 03:47:47 EDT Re: No service on the West Loop at midnight 8/1/08 http://www.dslreports.com/forum/remark,20881895 anon : should of mentioned I am in Indianapolis]]> http://www.dslreports.com/forum/remark,20881895 Fri, 01 Aug 2008 03:43:54 EDT Re: No service on the West Loop at midnight 8/1/08 http://www.dslreports.com/forum/remark,20881877 duk : I lost service at 12:00 midnight. I called tech support. I had some work that need to be delivered before 8:00am. Was on hold for one hour. She knew nothing of any service outages. Went through the script.... 25 minutes later she informed me there was a network outage that she just became aware of. She said it was not scheduled and it was a pure coincidence the outage happened at 12:00. I suppose it was another pure coincidence when service was restored a few seconds before 2:00am.]]> http://www.dslreports.com/forum/remark,20881877 Fri, 01 Aug 2008 03:30:51 EDT Re: No service on the West Loop at midnight 8/1/08 http://www.dslreports.com/forum/remark,20881862 anon : only way I was able to get back on was use the automated system and change my password. once I did that I was able to get back on right away. checked the link stats on 2wire box and pppoe0 kept failing and the others where climbing.]]> http://www.dslreports.com/forum/remark,20881862 Fri, 01 Aug 2008 03:21:16 EDT Re: No service on the West Loop at midnight 8/1/08 http://www.dslreports.com/forum/remark,20881838 anon : Just finished talking with Jean from AT&T support. There's (obviously) an outage (didn't give me specifics), but they're aware of it. I was told we should be back up and running by 3AM CST.
She mentioned Waukesha. Not sure if there's something important out there.

Thanks!

(horray for at&t mobile broadband!)]]> http://www.dslreports.com/forum/remark,20881838 Fri, 01 Aug 2008 03:21:07 EDT Re: No service on the West Loop at midnight 8/1/08 http://www.dslreports.com/forum/remark,20881853 anon : Menomonee Falls WI -- My service has just been restored. Down since midnight.

Seems to be a tad faster too, but that could just be me recovering from acute internet deficit disorder. :)]]> http://www.dslreports.com/forum/remark,20881853 Fri, 01 Aug 2008 03:20:53 EDT Re: No service on the West Loop at midnight 8/1/08 http://www.dslreports.com/forum/remark,20881712 anon : eau claire, wis is also out]]> http://www.dslreports.com/forum/remark,20881712 Fri, 01 Aug 2008 03:20:36 EDT Re: No service on the West Loop at midnight 8/1/08 http://www.dslreports.com/forum/remark,20881854 GLIMMER : yeah it would be nice of att to send emails out when they do this stuff as some people like myself get home from work at 1am play on puter till about 3:30am you think they could have a redundant backup system to offload to till they fix the main problem.]]> http://www.dslreports.com/forum/remark,20881854 Fri, 01 Aug 2008 03:09:23 EDT Re: No service on the West Loop at midnight 8/1/08 http://www.dslreports.com/forum/remark,20881841 scooby :
said by wolverine_99 See Profile :

As Inverted Pilot stated, they are working a maintenance window issue right now. Service should start coming up shortly as they are wrapping up work.

Not that it matters all that much to you at this point, but the maintenance window info on the FAQ is a bit out of date. The windows are M-F.
We are back. Any way to get notifications of maintenance?]]> http://www.dslreports.com/forum/remark,20881841 Fri, 01 Aug 2008 03:01:15 EDT Re: No service on the West Loop at midnight 8/1/08 http://www.dslreports.com/forum/remark,20881839 wolverine_99 : As Inverted Pilot stated, they are working a maintenance window issue right now. Service should start coming up shortly as they are wrapping up work.

Not that it matters all that much to you at this point, but the maintenance window info on the FAQ is a bit out of date. The windows are M-F.]]> http://www.dslreports.com/forum/remark,20881839 Fri, 01 Aug 2008 02:59:25 EDT Re: No service on the West Loop at midnight 8/1/08 http://www.dslreports.com/forum/remark,20881828 Eleo : Cleveland, OH. Ours was down for a few hours. Had a few problems earlier today but they cleared up and weren't as bad as this. Got sync lights but couldn't authenticate for a good while. Seems to be fixed now. ?]]> http://www.dslreports.com/forum/remark,20881828 Fri, 01 Aug 2008 02:52:52 EDT Re: No service on the West Loop at midnight 8/1/08 http://www.dslreports.com/forum/remark,20881721 anon : I'm located in Huntley and also have outages (My service fully orignates from elmhurst according to DNS).]]> http://www.dslreports.com/forum/remark,20881721 Fri, 01 Aug 2008 02:48:55 EDT Re: No service on the West Loop at midnight 8/1/08 http://www.dslreports.com/forum/remark,20881809 StillLearn : »Ameritech - SBC FAQ »Is there an official DSL network maintenance window?

Is "Thursday Midnight-5 AM" now, or 24 hours ago?

edit: I now think the regular "maintenance window" was about 24 hours before the outage being discussed. So "Thursday Midnight-5 AM" is what I would tend to think of as starting late Wednesday night. :-)]]> http://www.dslreports.com/forum/remark,20881809 Fri, 01 Aug 2008 02:42:15 EDT Re: No service on the West Loop at midnight 8/1/08 http://www.dslreports.com/forum/remark,20881800 anon : dont have time to log in, there are some maintenance issues in that region now. were on it.]]> http://www.dslreports.com/forum/remark,20881800 Fri, 01 Aug 2008 02:36:55 EDT Re: No service on the West Loop at midnight 8/1/08 http://www.dslreports.com/forum/remark,20881794 DavidEBSmith : Back up in Old Irving Park @ 1:30 am or so. ]]> http://www.dslreports.com/forum/remark,20881794 Fri, 01 Aug 2008 02:33:31 EDT Re: No service on the West Loop at midnight 8/1/08 http://www.dslreports.com/forum/remark,20881783 StillLearn : I am similarly out. Interesting to see the others in the same boat. I suggest changing the thread title.

Using WiFi to user with different provider.]]> http://www.dslreports.com/forum/remark,20881783 Fri, 01 Aug 2008 02:29:12 EDT Re: No service on the West Loop at midnight 8/1/08 http://www.dslreports.com/forum/remark,20881777 BabyBear : Happened to me too. Connection died right at midnight. After a reset or 2 then checking the modem it seems the PPPoE Auth. server wasn't answering. But as of 1:30 it back up again(hence my post). Thankfully was only out for 90 mins. Shesh was going thru internet withdrawal. ;)

Edit: Repeat- Back up in Blue Island as of 1:30am CDT]]> http://www.dslreports.com/forum/remark,20881777 Fri, 01 Aug 2008 02:27:30 EDT Re: No service on the West Loop at midnight 8/1/0865533; http://www.dslreports.com/forum/remark,20881766 scooby : Replying from my pearl.

Shouldn't someone at AT&T get paged about this kind of outage? Seems like everyone is asleep.

Time to figure out how to tether to my pearl.]]> http://www.dslreports.com/forum/remark,20881766 Fri, 01 Aug 2008 02:21:00 EDT Re: No service on the West Loop at midnight 8/1/08� http://www.dslreports.com/forum/remark,20881749 LineNoise : Its the 'ameritech region'. Call 8669373664 opt 1]]> http://www.dslreports.com/forum/remark,20881749 Fri, 01 Aug 2008 02:14:17 EDT Re: No service on the West Loop at midnight 8/1/08 http://www.dslreports.com/forum/remark,20881736 p1cunnin : same issue in Brookfield, IL. using my Motorola Q9h browser.�]]> http://www.dslreports.com/forum/remark,20881736 Fri, 01 Aug 2008 02:07:48 EDT Re: No service on the West Loop at midnight 8/1/08 http://www.dslreports.com/forum/remark,20881734 sparky672 :
said by LineNoise See Profile :

Does everyone in the chicago area hit up elmhurst?
No.

Some parts of the Manhattan, IL Central Office connect through Elmhurst and other parts connect through Chicago.  At least that's how it was before the upgrades last Spring.]]> http://www.dslreports.com/forum/remark,20881734 Fri, 01 Aug 2008 02:07:41 EDT Re: No service on the West Loop at midnight 8/1/08 http://www.dslreports.com/forum/remark,20881724 sparky672 : Ditto here in Manhattan, IL south of Joliet.

Connected through Elmhurst as well.]]> http://www.dslreports.com/forum/remark,20881724 Fri, 01 Aug 2008 02:02:08 EDT Re: No service on the West Loop at midnight 8/1/08 http://www.dslreports.com/forum/remark,20881716 LineNoise : Does everyone in the chicago area hit up elmhurst? Looks like I'm the closest, ill start heading that way and knock on their door to see if everythings ok... :-)]]> http://www.dslreports.com/forum/remark,20881716 Fri, 01 Aug 2008 01:57:15 EDT Re: No service on the West Loop at midnight 8/1/08 http://www.dslreports.com/forum/remark,20881710 sjor : Out in Plainfield/Joliet. It started as a DNS issue. But now, it appears to be the ppp access concentrators in Elmhurst, IL.]]> http://www.dslreports.com/forum/remark,20881710 Fri, 01 Aug 2008 01:53:03 EDT Re: No service on the West Loop at midnight 8/1/08 http://www.dslreports.com/forum/remark,20881708 ssgelm : I'm having the same problem in Hyde Park...]]> http://www.dslreports.com/forum/remark,20881708 Fri, 01 Aug 2008 01:52:14 EDT Re: No service on the West Loop at midnight 8/1/08 http://www.dslreports.com/forum/remark,20881707 wowok1234 : I think the same thing is happening in the Cleveland and Minnesota area from the looks of the thread right below this one...]]> http://www.dslreports.com/forum/remark,20881707 Fri, 01 Aug 2008 01:51:53 EDT Re: No service on the West Loop at midnight 8/1/08 http://www.dslreports.com/forum/remark,20881700 burt75 : I am out in Springfield been out since midnight, called customer service, figured something must be up considering i was on hold for half an hour at this hour. I gave up and am posting via cell. Glad this community is here at these times.]]> http://www.dslreports.com/forum/remark,20881700 Fri, 01 Aug 2008 01:47:20 EDT Re: No service on the West Loop at midnight 8/1/08 http://www.dslreports.com/forum/remark,20881684 wowok1234 : iPhone 3G. ]]> http://www.dslreports.com/forum/remark,20881684 Fri, 01 Aug 2008 01:39:41 EDT Re: No service on the West Loop at midnight 8/1/08 http://www.dslreports.com/forum/remark,20881678 LineNoise : Out in Bolingbrook too. I'm connecting to DSL just not pulling an IP. I tried calling in but it just goes dead for about 2 minutes then connects me to some office that's closed for the night.

I am on my blackberry, how are the resþ of you replying to this thread?]]> http://www.dslreports.com/forum/remark,20881678 Fri, 01 Aug 2008 01:38:17 EDT Re: No service on the West Loop at midnight 8/1/08 http://www.dslreports.com/forum/remark,20881670 scooby : Down for 30+ minutes now.

:(]]> http://www.dslreports.com/forum/remark,20881670 Fri, 01 Aug 2008 01:34:41 EDT Re: No service on the West Loop at midnight 8/1/08 http://www.dslreports.com/forum/remark,20881667 wowok1234 : same thing in the south loop. Service went down around midnight. Restarted DSL modem and can't login. Looking at the logs for the 5100 reveals an auth failure (peer) error. ]]> http://www.dslreports.com/forum/remark,20881667 Fri, 01 Aug 2008 01:33:22 EDT Re: No service on the West Loop at midnight 8/1/08 http://www.dslreports.com/forum/remark,20881639 jabrwocky7 : yes...same in the Aurora]]> http://www.dslreports.com/forum/remark,20881639 Fri, 01 Aug 2008 01:24:21 EDT No service on the West Loop at midnight 8/1/08 http://www.dslreports.com/forum/remark,20881599 jafo1972 : Any other with the same issue right now? I haven't had any service for the past 10-15 minutes. I live in the Greek Town neighborhood.]]> http://www.dslreports.com/forum/remark,20881599 Fri, 01 Aug 2008 01:12:31 EDT