 Titus PulloI came, I saw, I slept
join:2004-06-26
kudos:1
 ·Embarq Now Centu..
| reply to Dogfather
Re: [iPhone] Hairline cracks in the new Iphone.... said by Dogfather:The change between prototyping and mass production will lead to discovered quality defects if for no other reason than the sheer quantity produced. Snip ... Of course Apple is still responsible for the obvious defect in workmanship and should replace/repair these devices without hassle. Good explanation. I see your point. But I still don't see, once you have what you think is THE final product, why some mechanical contraption that simulates use couldn't be in place.
Is that so far out? Some robot that holds the phone, lays it on a table; takes it in and out of a pocket; shakes it a little, etc. And does it however many 1000s of times for every so many 1000s of phones. I guess I'm not very manufacturing literate. At all.
My mind that says "make a billion dollars with the most popular cell phone on the planet" also says "find ways to test it a million ways to sunday so it doesn't F-up if we change the color"
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 wxbossThis is like Deja vu all over again.Premium
join:2005-01-30
Jacksonville, FL | I think most here agree with your view points. However, in a rapidly changing marketplace, I think the "speed to market' mindset overrides the QA measures that should be in place to ensure a quality (or relatively defect free) product. |
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 DogfatherPremium
join:2007-12-26
Laguna Hills, CA | reply to Titus Pullo
You can't test every conceivable situation. And some of these issues are so rare that you can't test for them. Even if they could come up with a case cracking test, they would have to find the 1 phone in thousands that has the defect so they can identify it. They can't test every phone coming off the line. That is simply not possible, either fiscally or time-wise.
The best thing they can do is HAPPILY exchange the phone and then return the phone to the lab for the failure analysis. Then let the engineers fix the issue for future implementation. |
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