Voipster
@sbcglobal.net
| Vonage/AT&T DSL
Here's the deal...Dsl perfect footprint (8128/512 max sync rate 21,240), home-run, edx adsl 2+ (port has been swapped), no bridge tap, distance 2,700', internet speed and connection stable 6.4 mbps thru speakeasy. 2Wire 2701 with PC on ethernet and 2 laptops using wireless. Also on ethernet is a Vonage router. Vonage voice calls cut in and out on all calls. This tested with butt set on line 1 port of vonage router no other cpe. Vonage says their equipment OK. Subscriber had used the same vonage router on comcast without issues. For testing purposes 2Wire swapped to Motorola single port modem with same results. Any ideas why vonage voice calls cut out with such perfect dsl readings? |
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madmax2000
Premium
join:2007-04-25
Lookout, KY | Vonage relies on internet routing as once it leaves the customers network it is not a priority serve as it is routed best effort. |
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ILpt4U
Premium
join:2006-11-12
Lisle, IL
 ·AT&T Yahoo
 ·AT&T U-Verse
 ·magicjack.com
| reply to Voipster
I suggest trying AT&T CallVantage VoIP over Vonage. AT&T CV is $20/month for unlimited US & Canada Calling (when "bundled" with AT&T ADSL, U-Verse, and/or AT&T Wireless) -- otherwise it is $25/month for non-"other" AT&T Customers.
Other than the pricing perk, another nice thing about running CV on an AT&T internet connection is that the calls never leave AT&T's network (if you do a tracert to the CallVantage servers, you can verify this). While this is not as good QoS as the Cable Cos VoIP (which keeps the calls on their private networks), this is about the next best thing, as it keeps the calls on AT&T's network, but it just so happens to be partially their private and partially their public network.
But I'll let the informed consumer decide.
»www.usa.att.com/callvantage/index.jsp? -- AT&T CallVantage Website
866-596-8464 -- AT&T CallVantage Customer Service
To get that $20/month "bundled" rate, you must call CV Customer Service to order, and notify them of your qualifying "other" AT&T service. "Bundled" is in quotes because it is still billed separately, so it is not a true bundle. But the discount is dependent on having other AT&T Services, so that aspect is a bundle. |
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dawgxian
@bellsouth.net
| both the 2-wire and motoralla are combination modem-routers. My old cable modem, by contrast, was a straight-through modem. is it possible that you're having issues with nat? you know 2 routers in the system- your vonage ATA and your DSL modem-router? |
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Voipster
@sbcglobal.net
| The input is appreciated. The reason for testing with the single port modem (Motorolla 2210) is because it is not a modem/router. It's simply a modem. Nat ain't part of the picture there. Thus the reason for trying it to begin with. I felt by starting this thread somebody in the dsl/voip world would have run across this by now. Houston, I do know we have a problem! I just don't know who the problem belongs too... It is my hope to find the source of the problem before we crash and burn.... |
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Voipster
@sbcglobal.net | reply to dawgxian
I almost forgot.... GO DAWGS!! |
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NetFixer
Freedom is NOT Free
Premium
join:2004-06-24
Murfreesboro, TN
·Vonage
·AT&T Southeast
 ·Cingular Wireless
·AT&T CallVantage
3 edits | reply to Voipster
said by Voipster :
The input is appreciated. The reason for testing with the single port modem (Motorolla 2210) is because it is not a modem/router. It's simply a modem. Nat ain't part of the picture there. Thus the reason for trying it to begin with...
Actually, the Motorola 2210 is a modem/router, and unless you put it into bridge mode and are doing PPPoE from the Vonage ATA, or put it into IP Passthrough mode, NAT is part of the picture.
You may want to look at the AT&T SE FAQ on the Motorola 2210: »AT&T Southeast Forum FAQ
--
We can never have enough of nature.
We need to witness our own limits transgressed, and some life pasturing freely where we never wander.
Test your firewall. |
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Its Airwolf7
@bellsouth.net
| reply to Voipster
I see that the domain under your user name is @sbcglobal.net so I'm assuming that you are in the wrong forum.
This is the AT&T Southeast forum, formally the BellSouth forum.
If you are asking your question here because you have picked up from somewhere, maybe eBay, a AT&T Southeast version Motorola Netopia 2210-02-1006 modem then you should be informed that our version of the 2210-02 is most definitely a NAT router.
If you have just posted your question in the wrong forum by mistake and you have a AT&T Southwest version Motorola Netopia 2210-02-1002 modem then there might be some question, depending on how you have your AT&T Southwest version 2210-02 configured, as to whether or not it is acting as some kind of limited NAT router.
There are three options for the PPP location on the AT&T Southwest version Motorola Netopia 2210-02-1002 modem.
1. PPP is on the modem.
2. PPP is on the computer.
3. Bridge.
There is also an option on that model to assign the device connected behind it a "Public" or a "Private" IP address.
If the device behind your modem is not getting a "Public" IP address then your modem would be acting in some kind of way as a limited NAT router.
I do not own, nor have never owned an AT&T Southwest version of the 2210-02 so I don't want to advise you as to how you should configure it if that is the version you own.
.
If you do have a 2210-02-1002 then it might be a good idea to ask your question in the correct forum so you could receive replies from people that actually own the same version modem as you. |
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Its Me Again
@bellsouth.net | reply to Voipster
Looking back again at your first post it appears that you are in the AT&T Southeast region.
Our 2210-02-1006 is a NAT router.
You are going to need to forward ports or put the modem into "Bridged Ethernet" mode. |
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Canezoid
join:2001-02-16
Powder Springs, GA | If modem is put into "bridge", what will authenticate? Not aware of Vonage equipment taking the place for PPPoe connection.
????? |
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NetFixer
Freedom is NOT Free
Premium
join:2004-06-24
Murfreesboro, TN
·Vonage
·AT&T Southeast
·Cingular Wireless
·AT&T CallVantage
| said by Canezoid  :If modem is put into "bridge", what will authenticate? Not aware of Vonage equipment taking the place for PPPoe connection. I have used several different Vonage supplied routers from Linksys and Motorola, and all have been quite capable of doing the PPPoE authentication.
Here is a link to the Vonage supplied PPPoE instructions for one such adaptor: How do I Enable PPPoE on the Motorola VT1005
--
We can never have enough of nature.
We need to witness our own limits transgressed, and some life pasturing freely where we never wander.
Test your firewall. |
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kremithefrog
join:2008-06-27
Albany, GA
·AT&T Southeast
| reply to Voipster
First off 2wires can be weird so I'd say eliminate it from the network. Then bridge the modem and have the vonage device handle pppoe. I did see once where a vonage device was connected to a 2wire and the 2wire recognized the vonage router behind it and popped a message up to powercycle the vonage router (it of course just said router) and then click done for it to finish whatever it was doing. I'm not sure what it was doing and how you could force it to do it. I also don't know if that would help in this case anyways. |
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