d_squared
@rr.com
| reply to Adamd2
Re: Samsung LCD TV No Picture but has Sound
I have been having the same issue with my Samsung LN-T4665F. The problem first surfaced about 3 weeks ago. Same symptoms regardless of source. I even fed the TV cable directly from the wall to the TV as Samsung's customer service rep insisted my problem was not with the TV but either with the cable box or my HDMI cable. I disconnected the power overnight and the TV began working again - until today. Again, no picture, but sound.
Customer Service so far has been no help. My TV's 12 month warranty just expired, but it was supposed to be extended by 3 months because I registered it online. Customer service asked me to fax the bill-of-sale for proof of purchase so they could give me the 3-month extended warranty. But strangely, they can't ever seem to locate my fax. I've sent it on three different occasions now. I'm beginnng to feel they're giving me the run-around.
If you registered your TV online, you too may be entitled to a three-month extension. |
