US Cable Support > Comcast Cable TV > Any truth to this VOD glitch? (Video inside)

Any truth to this VOD glitch? (Video inside)

Wow, this dude seems just a bit on edge...

He must be 14 or 15 years old.

I can't really test it because I have all of the premium channels.

reply to cypherstream
well now everyone knows about this comcast will have a fix soon

With all of the sniffling in the beginning...

my guess is cocaine.

C'mon, play along

reply to cypherstream
I'd be very wary. People have complained about being charged for a movie when they only watched the preview!

reply to cypherstream
Yeah, a similar thing happens when you watch the preview of a pay-per-view rental, except it CHARGES you for it. Comcast, of course, insists that YOU bought it, and therefore YOU are liable for the charges. I've never tried it on premium channel stuff though.

The preview button is definitely bugged, tho.

I've never had a problem with accidentally ordered movies. Just cancel it as soon as it starts and call them up and let them know what happened, and they take the charge off if it shows on my bill.

reply to cypherstream

Re: Any truth to this VOD glitch? (Video inside)

reply to cypherstream
I'll steal my movies the old fashioned way thank you very much.

reply to cypherstream
As far as I know, this glitch has already been fixed.

I'm sure his parents are so proud of him.

Doesn't work at all on any of my STB's. That videos from February.. and I'm sure they've fixed it. Pressing stop after the preview starts just brings you back to the menu, and its not on the preview button anymore. Its patched from what I can see.

reply to cypherstream
Well maybe that's why they went from guide version 74.53-3321 to 74.54-4003 so quickly, since no one seems to know what's so great about 74.54-4003 compared to the previous version.

Also it looks like it could be on an older slower box. DCT-5200/6208/6412p1/p2.

Oh and that SRM-8 error? This is what Seachange VOD says about it:

The subscriber chose to start a VOD video. The SRM did not start the session because the requested service could not be satisfied.
One or more of the following conditions exists:

! Application server is not available. (Client specified incorrect application ID or Movies-on-Demand service is down) The client sends the application ID to the SRM in the session set up request. The application ID is used to route session related requests to an application specific service that is responsible for enforcing business logic surrounding stream creation and tear down. In this case, the client application specified a non-zero application ID in the session set up request and the application ID was either incorrect or no application service could be found to service the request.

ICM Status: CREATEFAILED-APPNOTAVAILABLE

! Client requested that video be routed to a node group that does not exist in the delivery Network Path tables
ICM Status: REJECTED-NONODEGROUP

reply to cypherstream
i sure dont miss that slow response with comcast vod. fios is a lot faster and responsive.

i guess thats the advantage of hardly having anything available in the VOD library.