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Forums » US Cable Support » Comcast » Comcast Cable TV » Summer Olympics: Soccer and Basketball channels anyone?
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rej4sl66

@comcast.net

reply to Travelfan1
Re: Summer Olympics: Soccer and Basketball channels anyone?

Another waste of 20 minutes on Comcast Chat - this time I was told that all soccer matches are simulcast on other channels - I even provided them with a nbc listings page of the channel line up - and he quoted me the wrong channels - I really have no confidence in them at all - an account executive is going to call me back !!!!

jcyuen

join:2002-07-23
Arlington, VA
reply to Travelfan1
Comcast Arlington, VA
OSOCR - 221
OBBAL - 222


chr3

@comcast.net

reply to Travelfan1
For what it's worth, according to a Comcast rep I talked to today, not everyone in New England will get the two Olympic HD channels. He said there were bandwidth limitations in certain areas, but the decision was made to add the channels where they felt they could.

He didn't know if this was the case throughout the country.


sansri88
Go digtal you analog laggards
Premium
join:2005-12-17
New York, NY
clubs:
I dunno...I didn't even know we had the room for these channels and they still added them. I would try to contact the Marketing Department in the areas that don't have these channels and see what they can do..


BSD24
Tier 4
Premium
join:2008-04-30
Middleboro, MA
clubs:
·Comcast
·Verizon FIOS
·Verizon Online DSL

reply to Travelfan1
Comcast is going to have NBC HD in some areas that may already have it. For everyone else, if there is bandwidth available for 2 HD channels, they are going to setup 2 temporary HD channels which will have 24/7 broadcast of Olympic Basketball on one channel and Soccer on the other. The channels will be gone when NBC broadcast of the Olympics ends. On-Demand will have all Olympic content in HD the following day of the event. So 1 day delay in On-Demand but full coverage will be available at least and in full HD.

As more channels are moved from analog to digital more HD channels will arrise including eventually NBCHD channel, and many others. It is just a process because of the ammount of Standard/Basic1 cable customers still around. Many of them as most of you probably know don't want to have to change to digital. Even though most of Comcast's competition (ex. verizon fios, at&t, etc.) are already 100% digital. Being 100% digital, they have the space/bandwidth to have more HD, more digital, more channels total.
--
BSD

timsdabomb18

join:2008-01-28
Essex, CT
reply to Travelfan1
Are any of these channels going to be on the Clinton system in C.T.?


spenner28



No Olympic Basketball or Soccer Channels on Comcast here in Philly. Here's a rather ridiculous e-mail exchange I had with a Comcast rep. They're so lame that I'm still not sure if I got the right answer.

Dear Sandy Penner,

We are not offering the Olympic Soccer/Basketball channels. The coverage we do have, spanning several channels owned by NBC and our On Demand service, is as follows:

We will offer:
HD Coverage NBC, USA and Universal HD Channels

Over 200 Must-See Highlights (15 per day) On Demand

5-10 of the ?Best? Events Replayed ON Demand Each Day

Live Streaming of 25 Sports on »www.comcast.net/olympics

NBC will have 150+ hours of Olympic Games coverage with NBC HD simulcast

USA Network will have 175+ hours of Olympic Games coverage

MSNBC will have 150+ hours of Olympic Games coverage

CNBC will have a 100+ hours of Olympic Games coverage

Oxygen will have 20 hours of Olympic Games coverage

Telemundo will have 150+ hours of Olympic Games coverage

Scheduling is subject to change. Please go to www.NBCOlympics.com for
complete listings.

If you need further assistance, please feel free to respond directly to
this email. We appreciate you taking the time to contact us.

Thank you for choosing Comcast.

Sincerely,

Rick
Comcast Customer Care Specialist

********************************
The response contained in this message is intended for the addressee
only and may vary from other responses depending on geography,
promotional campaigns or other factors. If you are not the intended
recipient of this response, please delete this message. Any unauthorized
use or dissemination of the information contained in this message is
prohibited.

Original Message Follows:
-------------------------

This is quite possibly the most ridiculous e-mail exchange I've ever had
(and I've had a lot of them) Why would the Olympics be televised on ABC,
CBS, ESPN or any of the other networks you listed? In case you didn't
realize, NBC is televising the Olympics. I'm sure you're a decent guy
Mike, but if Comcast isn't willing to give you the info to a simple
question or if you don't want to bother researching it, that's fine. At
this point, you're just making yourself and the Customer Support Center
at Comcast look silly.

If you do somehow find the answer to the question of whether the Olympic
Basketball Channel will be offered on Comcast, feel free to e-mail me
back.

Sandy Penner

-------------- Original message ----------------------
From: Comcast ECARE-NewCastle
> Dear Sandy Penner,
>
>
> Thank you for contacting Comcast Cable.
>
> The following list are the Sorts channels we offer which is our
Digital
> Sports Tier which is $5.00 more per month if you have a Digital cable
> box. We cannot say if Olympic Basketball will be on any of these
> channels. The local ( ABC,NBC,CBS) channels might have it you might
want
> to check ESPN also.
>
> 262 Fox College Sports Atlantic
> 263 Fox College Sports Central
> 264 Fox College Sports Pacific
> 265 ESPN Classic
> 267 Fox Soccer Channel
> 268 Gol TV
> 273 NBA TV
> 274 CBS College
> 275 NFL Network
> 276 NHL Network
> 277 Tennis Channel
>
>
>
> Thank you for choosing Comcast.
>
> Sincerely,
>
> Mike B.
> Comcast Customer Care Specialist
>
> ********************************
> The response contained in this message is intended for the addressee
> only and may vary from other responses depending on geography,
> promotional campaigns or other factors. If you are not the intended
> recipient of this response, please delete this message. Any
unauthorized
> use or dissemination of the information contained in this message is
> prohibited.
>
> Original Message Follows:
> -------------------------
>
I'm not sure what you're talking about. You're either picking up the Olympic Basketball and Soccer Channels or you're not. DirecTV and Dish Network has them as does Charter Communications. They are dedicated channels to those particular sports. It's really a yes or no answer.
>
> Sandy Penner
>
> -------------- Original message ----------------------
> From: Comcast ECARE-NewCastle
> > Dear Sandy Penner,
> >
> >
> > Thank you for contacting Comcast Cable.
> >
> > There is no main channel these games will be on. We do not have a
> guide
> > or listing of channels, dates and times.
> >
> >
> >
> >
> > Thank you for choosing Comcast.
> >
> > Sincerely,
> >
> > Mike B.
> > Comcast Customer Care Specialist
> >
> > ********************************
> > The response contained in this message is intended for the addressee

> > only and may vary from other responses depending on geography,
> > promotional campaigns or other factors. If you are not the intended
> > recipient of this response, please delete this message. Any
> unauthorized
> > use or dissemination of the information contained in this message is

> > prohibited.
> >
> > Original Message Follows:
> > -------------------------
> >
> > The following information was submitted from the Comcast Web site:
> > Name: Sandy Penner
> > Problem: General Inquiry/Channel Lineup
> > Re: Web Form Submission: General Inquiry/Channel Lineup
> > Comments:
> > Will you guys be carrying the Olympic Basketball Channel? If so,
what
> > channel will it be on?


anon

@comcast.net
reply to Travelfan1
im in east windsor, nj, and i cant find the channels up on 182/183. is the fact that i have only basic cable a problem?


sansri88
Go digtal you analog laggards
Premium
join:2005-12-17
New York, NY
clubs:
yeah you need an hd stb to get these two channels


anon

@comcast.net
is there any other advantage to getting the stb, b/c previously i had it b/c the comcast guy told me that it was the only way to get hd, but i found out that my tv could pick it up automatically, so i returned it


sansri88
Go digtal you analog laggards
Premium
join:2005-12-17
New York, NY
clubs:
·Comcast

It depends on which level of service you subscribe to. We have Digital Preferred with 3 premiums + 2 HDTVs so it's definitely to our advantage to have an HD STB.

If you only want your local channels (CBS, FOX, NBC, etc) in HD then you don't need an HD STB. If you want other channels such as TNT, TBS, HD Theater, in HD then you would want to get an HD box.


Travelfan1
RIP Analog Go Digital

join:2005-08-23
Iselin, NJ
either a box or a cable card, if the TV is cable card ready.


djsteve

@comcast.net
reply to Travelfan1
Hi,

I have them in HD in Concord NH.


cdbcbbdzgnb

@comcast.net
reply to Travelfan1
I live in the Chicago Area, the "analyst" said they would be on channels 221 and 223, which in my town is USA HD and a non-NBC local classic tv station, so maybe he was bs-ing me?

reelbigfish

join:2002-06-06
Boston, MA
Here in Boston they are channels 864 and 865. Very interesting. If Comcast can handle these two HD channels I wonder if they will put in Fox HD, Speed HD or something else in their place after the Olympics.


cytmike

@comcast.net
reply to Travelfan1
I live in Mountain View, CA. I just checked from channels 1-999, cant see any olympic channels besides the ones on 880-885. Anybody from Bay Area has any luck?

Hound

join:2006-03-08
Princeton, NJ

reply to Travelfan1
We have them on channel 208 and 209 in Princeton, NJ.
Comcast is full of surprises. But Verizon, Dish Network and Directv have the channels as well.
I watched soccer on Dish Network last night. Dish was replaying the games on its soccer channel. The Comcast channel only had today's schedule showing. No replays.


mikedz4

join:2003-04-14
Weirton, WV
reply to Travelfan1
Nothing here in pittsburgh yet.


rej4sl66

@comcast.net

reply to Travelfan1
Well that is that I guess - we won't be getting them in our area as it is a marketing decision - I was told by an Account Executive who actually called back - that Comcast do not have the bandwidth to offer the channels as they are only available in HD -
I told her people wanted them in HD and that it was available in other markets and she said all I quoted were out east - and kept repeating I understand your frustration,

What a load o ComCrap

btw we are Minneapolis - and she said most markets will not be carrying them

patspub

join:2005-02-10
Philadelphia, PA
reply to Hound
"Hound" I just checked out your comcast line up and say's use guys have the "Boomerang Channel"? Can you confirm this?
-
Forums » US Cable Support » Comcast » Comcast Cable TVAny truth to this VOD glitch? (Video inside) »
« [NEWS] Small MSOs May Get Relief From Must Carry Rule  
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