d3ath
Teksavvy Lover.
join:2007-11-17
Windsor, ON
 ·TekSavvy Solutions..
·Bell Sympatico
1 edit | reply to Gokuu
Re: Bell believes that re-branding will save the day...
i'm kinda confuse what bell said on their website, idk if it is true, but what i think its total bs what bell said...
»bellmove.ca/en/on/backtobell
Every Minute of every hour of every business day, another person comes back to bell home phone service.
That is total BS |
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anon149
@vaxination.ca
| reply to Gokuu
Bell has also changed its logo. It is just now "Bell" with leaner letters that touch each other (except the 2 Ls). And it will rename its services.
I remember a similar move.
The first thing the last CEO of Digital Equipment Corp. did was to change the Digital logo, and zap the common "DEC" name, forcing every employee to use "Digital" instead.
The logo change was amazing. They changed it to a different hue of red, and more importantly, they changed the dot on the i from a square dot to a round dot to indicate the new Digital would be more flexible and less rigid. Woopty Doo !
Afterwards, Palmer proceeded to destroy Digital to scale it down so it could be sold to someone (Compaq bought it). Palmer never fixed Digital, in fact it sabotaged it, killing DEC's profitable products as sacrificial offerings to Bill Gates so that DEC could sell Windows.
So, this George Cope guy comes in, and changes the logo, changes the ads, changes the product names, but we are still throttled, still intends to impose 60 gig limits etc etc.
If Bell really wanted to fix things, it would start by folding its "Solo" mobile brand into Mobility (or whatever the new name will be) and not impose stupid limits/fees on the core mobility product offering (contracts, system access fees etc).
It is really stupid of large corporations to develop subbrands to offer affordable services and keep the main brand to milk the idiots willing to pay more and willing to sign contracts. (Rogers->Fido, Telus->Koodo, Bell->Solo and Virgin).
Why not make the main brand competitive ?
If this Cope guy is to make only cosmetic changes to Bell, Bell will continue to go down. |
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cacruden
join:2008-03-18
Toronto, ON
·TekSavvy Solutions..
| reply to Gokuu
The quickest way to increase profitability is not "milking" their current customer base, but trying to move as much of their customer to be bundled. For example, with Rogers - they have Cable, and Internet. If they get one of those customers to take local home phone service - it has got to be very profitable for them - almost all of the additional revenue should be profit. Same thing with Bell. If they take there existing clients and make them leave through neglect or outright abuse of that relationship - they loose the chance to move that client to a bundled solution. |
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inferno_gn
Premium
join:2007-02-26
Verdun, QC | reply to Gokuu
Hi there,
I'll sure miss "Sh*tpatico", but at least I can call them now Sh*tter... *lol*
inferno_gn
--
Otaku Anime Network
»www.otakuanime.com/ |
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Candoo3
join:2005-01-24
·TekSavvy Solutions..
| reply to anon149
said by anon149 :
So, this George Cope guy comes in, and changes the logo, changes the ads, changes the product names, but we are still throttled, still intends to impose 60 gig limits etc etc.
If this Cope guy is to make only cosmetic changes to Bell, Bell will continue to go down.
With their antics of the past few years, they probably believe the new marketing twist will make ppl think that it's a totally new Bell. Lots of folks have heard the hype of the OTPF buyout, and will have the frame of mind that major positive changes are about to take place. The new cosmetic changes will probably sucker enough new customers in. I doubt that it will do much in the way of damage control, for customers that already have a bad taste in their mouth. |
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Walter Dnes
join:2008-01-27
Thornhill, ON
·TekSavvy Solutions..
| reply to anon149
said by anon149 :
It is really stupid of large corporations to develop subbrands to offer affordable services and keep the main brand to milk the idiots willing to pay more and willing to sign contracts. (Rogers->Fido, Telus->Koodo, Bell->Solo and Virgin).
Why not make the main brand competitive ? That would be like GM dropping Chevrolet, Pontiac, and Buick, and making Cadillac more competitive. From a purely dollars and cents POV, it would be stupid. If SOME customers are willing to pay extra, the company would be stupid not to take their money. And setting up an "economy brand" gives them "the best of both worlds". I.e. high profit margin on suck^H^H^H^H customers who use the expensive service, and a little bit of profit on the "economy brand" customers. |
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DJ R
Premium
join:2005-06-12
Brossard, QC | reply to Gokuu
this thread is hilarious. |
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agaver
join:2008-04-07
Montreal, QC | reply to Gokuu
lol...
I saw the ad the other day...
They really suck!
I'm wondering if they will call u 2 months later after your cancellation to ask u " please don't cancel with us "
Too funny people! Too funny! |
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chronoss2008
Premium
join:2008-03-29
·TekSavvy Solutions..
·Bell Sympatico
3 edits | reply to Gokuu
oh ya ill add this after "knowingly or unknowingly" shutting off my phone service due to fraud the jerks actually asked me if i wanted internet with them.....OMG IT IS FUNNY.
MY RESPONSE:::::
"NOW, look at the monitor see how many times since last November i have called you, realize its all about the internet, and you want to sign me up to net , no thanks ever."
--------------
to the guy above
no instead they will just auto charge any credit card they can whether it has authorization or not. Getting caught gets the response "well we knowingly or unknowingly made a mistake", ROFL LOL HAHAH OH YA definitely a mistake.
1st bill you for termination when they aren't entitled to it then credit me back all that and then go after a expired credit card that was replaced on said account that was later renewed ( not before another card had to be used to keep account active)
They dont like those money mart credit cards as you can put the amount you know you owe and if bell tries that over charge BS it wont happen.......
THANK YOU MASTERCARD FOR A GREAT IDEA, never get ripped off by lamer ISPS or other shite, put cash on card spend online its done no hastles......
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and ill say it
FIRE EVERYONE IN INDIA |
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ShadPTR
join:2008-01-23
Markham, ON
·TekSavvy Solutions..
| reply to Gokuu
I wonder how much money the marketing genius made with this campaign. 
Like many have stated, the company is busted from the inside out.
sidenote: Chronoss2008, poor guy, you need a vacation.  |
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chronoss2008
Premium
join:2008-03-29
·TekSavvy Solutions..
·Bell Sympatico
1 edit | reply to Gokuu
seriously i just got out of the hospital due to having to stand at a pay phone and im told dehydrate too much
ya
your right funny some place called that someone entered me into some contest for one and i won , hting is they want a credit card and 140$ ROFL SCAAAAAMMMMM
ya
me feeling a bit better and i actually am laughing at the whole thing , i have caught them doing so much bad stuff its incredible more people dont and havent taped them doing more crap, they even once sent me to there secret credit agency ( who told me to tell bell never to do that again) and the guy gave me a free credit check ....100% healthy ....
MY lil war restarts again tomorrow when the boxes for the pvrs have yet to arrive and some odd kinda bill arrived saying i owe 60$
with all the credits for the BS of july OVER 430+ $
they owe me 13$ for july and as i had no phone for 25 days of that month i just miss the billing cycle there so no phone charge , and ONLY 22$ from expressVu ( canceled )
as this account should have been canceled any moron trying to ealry termination fee me , i have told htem , any more BS im just going to pass it to legal service and let em handle it, my health cannot be allowed to fail cause a bunch a nit wits didnt go take a business course like i did.
( hint: business administration , with major in information systems might help )
---------------
P.S. I wonder how much i have cost bell in support issues since last november...... |
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fatness
subtle
Janitor
join:2000-11-17
fishing
·EarthLink
Host:
Earthlink DSL
TekSavvy
Forum Feature Requ..
Need Site Help?
Rants, Raves, and ..
| reply to ShadPTR
said by ShadPTR  :I wonder how much money the marketing genius made with this campaign. If Advertising People Created the Stop Sign
--
Female monkeys often utter loud, distinctive calls before, during or after sex.. |
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chronoss2008
Premium
join:2008-03-29 | reply to Gokuu
we'd see a coke advert under it, Microsoft above and on both sides you'd see a bell beaver |
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cpsycho
join:2008-06-03
Orangeville, ON
·Wightman Telecom
 ·Rogers Hi-Speed
| reply to Gokuu
under the internet page: »assistance.sympatico.ca/?languag···egion=ON
You no longer see the sympatico logo. Might be more leverage against sympatico for anti trust.
Also they have a pic of a vaio. Is bell getting in bed with sony BMG? |
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nanook
Premium,MVM
join:2007-12-02 | reply to Gokuu
Jack Nicholson explains why we are not worthy of Bell's rebranding, logo and new ads. |
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d3ath
Teksavvy Lover.
join:2007-11-17
Windsor, ON
·TekSavvy Solutions..
·Bell Sympatico
| reply to Gokuu
nice how bell now wants former bell customers back. LOL
Look at their site telling why you should choose bell. One that caught my mind was
"Super fast access speeds²
We have one of the largest fibre optic networks in Canada, and we continue to bring this leading-edge technology to even more homes, improving your Internet experience."
Bell makes me laugh! |
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anon149
@vaxination.ca
| reply to Walter Dnes
>That would be like GM dropping Chevrolet, Pontiac, and
>Buick, and making Cadillac more competitive. From a purely
>dollars and cents POV, it would be stupid. If SOME
>customers are willing to pay extra, the company would be
>stupid not to take their money
On the surface, this appears to be valid. However, look at where GM is today. By allowing bloat to continue, and having separate brands and no clear vision, GM is going down and going down fast.
I'll give you a very good example of a company that also marked up its prices because of its name: Digital Equipment Corporation. It refused to lower its prices to compete against windows because it claimed it was not in the same market and wanted to preserve the quality image of its brand etc etc etc. Digital went down. Big time. It was the 2nd largest computer company in the world before.
The legacy companies such as Bell who think that can price their services at a premium because their marketing department tells them that their brand is strong enough to get people to willingly pay more for "quality" will go down just like Digital. It is but a matter of time. As soon as people discover there are alternatives without stupid contracts or hidden fees or service restrictions, they switch and never come back.
You can argue "But Bell has Solo and Virgin". But that doesn't change the fact that if a Mobility customer switches to Solo or Mobile, it is because the Bell brand has been hurt and that customer doesn't want to buy other bell services.
A competitive company offers different tiers of service under the same brand. It simplifies advertising, branding, distribution and hence reduces overall costs and strenghtens the brand.
The problem with Bell is that it cripples certain services in order to preserve older legacy offerings that are prices at much higher levels.
So if you want a fixed IP with Bell, you need to pay megabucks because Bell doesn't want corporations to swicth from Bell's extremely expensive services to some low cost offering. Same mentality as Digital, trying to protect a non-growing market by sabotaging the growing market.
And when a company realises that its artificial restrictions may start to cost it customers, the come up with the idea of contracts that reduce the churn. And once contracts are in, they can screw customers all they want and customers can't leave.
Bell Mobility could offer high value services and low cost services under the same brand if it wanted. Same network, same quality of reception/coverage. No point in creating separate entities.
Ask yourself what happens to Bell's "premium" pricing abilities when its brand gets stained ? Their whole business model falls down because Bell is now riding on its former image and is screing customers instead of trying to be competitive and improving services.
The interesting aspect is that perhaps thise whole "white label internet reseller" speeches by Bibic is what Bell wants to do in the future: Get the independants to be Bell's low cost brands. And Bell would fully control the service offering and pricing (for instance, control how much extra gigs above 60gigs would be billed at).
Companies should strive to imporve their services and be competitive. They couldn't strive to screw their customers as much as they can get awat with. Rogers has been like that for some time, and now Bell is joining the ranks. |
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tertech
join:2008-04-12
Ottawa, ON
| said by anon149 :
And when a company realises that its artificial restrictions may start to cost it customers, the come up with the idea of contracts that reduce the churn. And once contracts are in, they can screw customers all they want and customers can't leave.
Companies direct their marketing at getting new customers, not retaining existing ones. A contract ensures they can completely ignore that customer for the term. They are also counting on customer apathy. Many people can't be bothered to look for a new ISP, bank, insurance company, etc; they just keep renewing their existing ones. When they finally come to the realization that they have been ripped off and decide not to renew their contract at the end of the term - that's when all the special offers to renew suddenly appear.
As long as customers accept this business model, it will be the way that business is conducted. |
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chronoss2008
Premium
join:2008-03-29
·TekSavvy Solutions..
·Bell Sympatico
| reply to Gokuu
heres a nice read
»bill of 289.34 is wrong- lawsuit against bell?
I am looking into a legal avenue as all else has failed, including my health.
misrepresentation - look up what it means in regards to civil actions
About describes the every day experience of bell. |
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drjp81
join:2006-01-09
canada | reply to nanook
Fricken brilliant!
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Cheers! |
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