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| reply to jackpinegirl
Re: Spaceway 3 Speeds I'm assuming, but not certain, that, similar to the Ku birds, we are sharing out microcell with others who are on the same plan. I'm also assuming that there is a current default microcell for new installs and that, once that microcell is filled, a new one is opened for future installs.
My plan is that, if things don't seem to be going well where I am, I will downgrade to the pro plus plan, which I'm assuming will send me to a different microcell. If things are good there, that would be fine, and I'll be saving $40 per month. If things are not good there, in a few weeks I'll try the elite plan again, which I'm assuming will put my on the current default microcell, which should be different from the the one I was originally on, and I'll hope that things are better there. Like with all things that are Hughes, it is a crap shoot. If things are bad where you are, it is worth taking the chance that a change will make things better. On the other hand, if things are decent, which is about as good as you are going to get with Hughes, making a change has a better chance of putting you in a worse situation that what it was like where you started out. | |
| As documentation of the phenomenon that you are seeing, I just did two speed tests, which were separated in time by one a minute or so. The first one yielded 1243 down, and the second one resulted in 1993 down. | |
| Well.....like all things Hughes...who can figure?
I called today to inquire about the inconsistent speeds and they basically told me as long as I wasn't seeing 200-300 download, I shouldn't complain. WHAT!!!
I changed my plan back to the ProPlus Plan and I'm getting about the same speeds I had on the Elite plan.
The only thing I can see that was changed by downgrading my plan was the "Address Translation Within Local Domain" I am still on the same uplink and downlink cell and microcell. | | |
|
 dbirdmanPremium,MVM
join:2003-07-07
Eureka, CA
kudos:4 | Uplink and downlink cells should be geographically based - the only way you should get a different one would be to move. | |
| said by dbirdman:Uplink and downlink cells should be geographically based - the only way you should get a different one would be to move. I knew that the uplink cell (beam) was geographically based and that it would not change.
»www.satelliteguys.us/attachment.···05204215
However, since there are so many more (downlink)microcells for each cell, I thought that the microcell might depend on the service plan. Evidently that is not the case. | |
| reply to jackpinegirl
said by jackpinegirl:Well.....like all things Hughes...who can figure? I called today to inquire about the inconsistent speeds and they basically told me as long as I wasn't seeing 200-300 download, I shouldn't complain. WHAT!!! I changed my plan back to the ProPlus Plan and I'm getting about the same speeds I had on the Elite plan. The only thing I can see that was changed by downgrading my plan was the "Address Translation Within Local Domain" I am still on the same uplink and downlink cell and microcell. Just for information, as I posted above, for a couple of weeks, I had been seeing the wide speed variations just like you. For the last week, though, they seem to have disappeared. Since just about a week ago, I've been running at 1800-2000 down and 260-280 up 95% plus of the time, and, when speeds have dropped lower, they have still generally been in the 1200-1600 range and stayed there for only a short time before returning to that 1800 to 2000 range.
I'm not sure whether Spaceway is still a work in progress and is still being fine tuned, whether they've done whatever kind of load balancing that they can do, or whether some of the college kids who have been watching YouTube have started to go back to school, but, for the last week (knock on wood), performance has been excellent and consistent. It is now just as consistent as it was when I had the small office plan before things on IA6 went to hell, and it is performing now at the levels that I would consider being worth the $120 a month that I'm spending. | |
| Adding to what I said above about how my system's performance has really improved during the last week, the thing that I can see different in my "terminal status" page is that, before when speeds were inconsistent, I had 3 PBP connections open. Now, I have 9 PBP connections open. Also, the number of TCP connections being spoofed and not being spoofed is higher than it was before, but those two numbers seem to vary from one time to the next.
The reason why I'm willing to pay $120 a month for my service is because I want to know that, regardless of when I need to use the system, I'm going to get reasonably consistent performance. I would hope that, when you move to the elite or elite plus plans, that there are fewer customers sharing the same amount of bandwidth than on the less expensive plans. Whatever has happened recently, though, has been very nice and what I had expected to get from a plan a few tiers above the basic plan. Right now, it is about as snappy as I can expect from a $120 satellite plan. In addition to more consistent speeds, it also seems that the responsiveness of the system and pings have improved, too. Again, it may be that Spaceway is still somewhat of a work in progress. | |
| reply to One more too
In order to downgrade you will have to cancel your current plan. I tried downgrading and the rep said that people can't upgrade/downgrade between business class and consumer class accounts. Business class is Elite and the more expensive plans. That may change later this year, when existing customers will be allowed to upgrade (to the Ka band or the Elite, etc., not sure). | |
| said by Total Obliv:In order to downgrade you will have to cancel your current plan. I tried downgrading and the rep said that people can't upgrade/downgrade between business class and consumer class accounts. Business class is Elite and the more expensive plans. That may change later this year, when existing customers will be allowed to upgrade (to the Ka band or the Elite, etc., not sure). As far as I know, even though the elite and elite plus plans roughly replace the small office and business plans, both the elite and elite plus plans are now considered to be consumer plans and are listed as such on the Hughes site. And, as the elite plan and elite plus plan are now consumer plans, you can freely switch back and forth between them and the pro plus or other consumer plans. Before things improved recently on my elite plan, I had considered trying the pro plus plan, and, when I called Hughes, they were ready to let me do it.
Obviously, what I said only applies to 9000 modem customers on Spaceway because the elite and elite plus plans are only available on Spaceway, but even though it is not an officially allowed change, there is still the possibility of flexibility for customers on the Ku band birds, too. I was able to close my small office plan without early termination charges, to return my Ku equipment for full credit, and get a Spaceway/9000 installation. | |
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| reply to jackpinegirl
said by jackpinegirl 
I changed my plan back to the ProPlus Plan and I'm getting about the same speeds I had on the Elite plan.
[/BQUOTE :yeah I rather stick with Pro Plus. The elites are not that great. just a faster way to FAP | |
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