Mactron
el camino Real
Premium
join:2001-12-16
CM94sv
| reply to Matt
Re: Cable > DSL
said by Matt  :T I only know one person who has DSL and that was because his cable service in Manhattan was awful. I know quite a few here. The local Comcast franchise just plain sucks here. I just helped a friend here setup Dry Loop DSL here. Comcast hooked her up with USB Internet so she couldn't use it on her other computers. After many calls and tech visits Comcase basically told her Tough Luck. "We only promised you one computer connectivity". 
She dumped Comcast cable TV, HSI and is very happy with her new DISH DVR and DSL. She saves ~ $20 a month too.  
Moral... Not all Cable Companies are created equally. Get over it Cable Shills.
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If only the Verizon CSRs worked this well. |
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dadkins
Can you do Blu?
Premium,MVM
join:2003-09-26
Hercules, CA
 ·Comcast
| WTF? Neither you nor anyone else could power off the equipment and yank the USB and connect CAT5?
Yeah, too hard. 
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Think outside the Fox... Opera |
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Mactron
el camino Real
Premium
join:2001-12-16
CM94sv
1 edit | said by dadkins :Yeah, too hard. Not for me.. Apparently it's to hard for Comcast and their "Techs" !
And why should She have to do it? 
Bottom line, Comcast "Techs" are Lazy and/or incompetent and Comcast doesn't give damn about the customer here.
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If only the Verizon CSRs worked this well. |
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telcolackey
The Truth? You can't handle the truth
join:2007-04-06
Death Valley, CA
1 edit | If she only had USB I expect this was a very old computer. To say that Comcast sucks because the tech could not figure out how to hook up outdated equipment probably running a very old OS is a bit of a general statement based on a isolated issue.
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"Believe only half of what you see and nothing that you hear." - Dinah Craik |
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dadkins
Can you do Blu?
Premium,MVM
join:2003-09-26
Hercules, CA
·Comcast
1 edit | reply to Mactron
No offense, but I smell BS.
CAT5 is easier(no driver install needed).
If the tech was truly lazy, CAT5 would have been used.
Why should she have to do it? Comcast will NOT connect, or support, a router.
The USER will have to add it later themself.
Something missing from this story.
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Think outside the Fox... Opera |
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Mactron
el camino Real
Premium
join:2001-12-16
CM94sv
| said by dadkins :Something missing from this story. Full true story.
6 Mo. old Dual Core computer with no issues.
Your Comcast franchise maybe a BMW...
The Comcast franchise here. is a YUGO.
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If only the Verizon CSRs worked this well. |
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dadkins
Can you do Blu?
Premium,MVM
join:2003-09-26
Hercules, CA
·Comcast
1 edit | You say lazy.
To connect USB, drivers have to be installed - more work.
To connect CAT5, plug it in - no installation of drivers.
For more than one computer to be used, sub either gets to pay for Home networking and all hw/installation/setup is handled and supported by Comcast
*OR*... user gets to connect their own router - themselves - no installation by Comcast and no support.
Story is full of holes here Mactron.
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Think outside the Fox... Opera |
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BillRoland
Premium
join:2001-01-21
Ocala, FL
clubs:
·Cox HSI
| said by dadkins :Story is full of holes here Mactron. I have to agree. The believability of what he wrote is predicated on all of us being idiots and never having looked behind the cable modem.
The only lazy person is the person too lazy to unplug the USB, plug in the CAT5 and power cycle the modem.
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"Don't steal. The government hates competition." |
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Mactron
el camino Real
Premium
join:2001-12-16
CM94sv
| reply to dadkins
said by dadkins :Story is full of holes here Mactron. As they say the truth hurts.
Deal with it.
My guess, they couldn't figure out release, renew to pull a new IP address. So USB it was. 
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If only the Verizon CSRs worked this well. |
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dadkins
Can you do Blu?
Premium,MVM
join:2003-09-26
Hercules, CA
·Comcast
1 edit | said by Mactron :said by dadkins :Story is full of holes here Mactron. As they say the truth hurts. Deal with it. My guess, they couldn't figure out release, renew to pull a new IP address. So USB it was. The original connect had to pull IP when modem powered up - with either connection.
There is no need for release renew when swapping connection type.
Resetting or powercycle of modem(at most) is all that is needed.
USB was used (most likely) at user request/approval as it would require running the install software to install USB drivers - but you already know this, right?
Getting way too deep in here for me. LOL!
We believe you Mactron, honestly!
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Think outside the Fox... Opera |
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Mactron
el camino Real
Premium
join:2001-12-16
CM94sv
| said by dadkins :We believe you Mactron, honestly! Sorry, the truth hurt your feelings. 
Have a great weekend.
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If only the Verizon CSRs worked this well. |
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MrMoody
But the Grinch ... did Not.
join:2002-09-03
Smithfield, NC
 ·Embarq
 ·Skype
·magicjack.com
| reply to Mactron
said by Mactron :Moral... Not all Cable Companies are created equally. Not only that, not all regions of the same cable company are equal, either. Embarq DSL is much faster and more reliable than Roadrunner here, at the same price. When RR slaps on caps and overage fees, there's another advantage.
As far as surviving, the telcos need to roll out DSL where the cablecos have declined to serve. There are still plenty of people out in the fringe desperate for HSI, many would even pay a (small) premium for it.
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Electile Dysfunction: the inability to become aroused over the choice for President put forth by either party. |
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dadkins
Can you do Blu?
Premium,MVM
join:2003-09-26
Hercules, CA
·Comcast
| reply to Mactron
Only thing that hurts is my sides from laughing!
You have a Great Weekend as well! 
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Think outside the Fox... Opera |
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fiberguy
My views are my own.
Premium
join:2005-05-20 | reply to dadkins
Not to mention, I'm sure that there are 90% of the people that would agree that no one wants a "lazy" tech, much less a smart one, installing anything on their computers.. |
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fiberguy
My views are my own.
Premium
join:2005-05-20 | reply to dadkins
Maybe the moral to that story is that stupid people shouldn't own computers, especially these days. That story only isn't full of holes, it's not believable either. |
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jsz0
join:2008-01-23
Jewett City, CT | reply to Mactron
^^ You can use a USB connection on a modem on any computer if you install a driver. Perhaps he tried CAT5 and it didn't work for some reason? So he used USB instead? |
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bobjohnson
Premium
join:2007-02-03
Titusville, FL
 ·Sprint Mobile Broa..
·RoadRunner Cable
| reply to telcolackey
said by telcolackey :If she only had USB I expect this was a very old computer. To say that Comcast sucks because the tech could not figure out how to hook up outdated equipment probably running a very old OS is a bit of a general statement based on a isolated issue. Yeah.. I see windows 98 and up computers with no ethernet and technically we aren't supposed to install anything less than Win Me, if I tell them no i can't install on this computer (which i don't tell them no) does that make att better? I have been installing dish, directv, and dsl takeovers for a month now. Why? Because bright house has free install, free equipment and $99 a month for Digital Cable, 7/1 internet and unlimited florida phone... DSL around here is very unreliable, but so is cable so price wins here anyways
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Any unauthorized copying or distribution of the opinion above constitutes stupidity and you should probably be punished
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bobjohnson
Premium
join:2007-02-03
Titusville, FL
·Sprint Mobile Broa..
·RoadRunner Cable
| reply to Mactron
said by Mactron :said by dadkins :Story is full of holes here Mactron. As they say the truth hurts. Deal with it. My guess, they couldn't figure out release, renew to pull a new IP address. So USB it was. Or they had a misconfigured firewall, or the NIC was bad, or the drivers for the NIC were not installed.. Cable techs and Phone techs are not Computer techs and guaranteed with your story if they were installing dsl on that computer it would have been hooked up usb also..
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Any unauthorized copying or distribution of the opinion above constitutes stupidity and you should probably be punished
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Syncognition
join:2008-01-12
Winter Park, FL
| Embarq includes NIC installation in a full install scenario. Not all ISPs are created equally. Some do only what is necessary to get service working for a customer, while others do only what is necessary to make the customer satisfied with how their service works. |
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CableTool
Poorly Representing MYSELF.
Premium
join:2004-11-12
| reply to Mactron
said by Mactron :said by Matt :T I only know one person who has DSL and that was because his cable service in Manhattan was awful. I know quite a few here. The local Comcast franchise just plain sucks here. I just helped a friend here setup Dry Loop DSL here. Comcast hooked her up with USB Internet so she couldn't use it on her other computers. After many calls and tech visits Comcase basically told her Tough Luck. "We only promised you one computer connectivity". She dumped Comcast cable TV, HSI and is very happy with her new DISH DVR and DSL. She saves ~ $20 a month too. Moral... Not all Cable Companies are created equally. Get over it Cable Shills. Im not even sure what "USB INTERNET" is. If the tech had an issue with her NIC he resorts to USB. They are not there to figure out any issues your system might have. Its your system.
If its hooked up via USB and the customer wants to unplug it and plug in another computer with Cat5 what is stopping them? There is nothing in the modem stating it needs a USB connection.
As far as customer service stating they only hook up one PC thats true. Unless its networking, the tech isnt going to have you line up every CP in the house and hook them up and install drivers on all of them.
They can of course.. and Im sure a charge will ensue.
In any event a tech using USB and installing drivers is actually the OPPOSITE of lazy. Its a last resort and for some reason the tech had to resort to it.
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CableTechs.org/"Horrible People with Integrity" |
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