  battleop
join:2005-09-28 00000
| reply to SteveCon Re: That's not my job. - CWA Motto
So here is more on the story. They send out an engineer who told us where to put the conduit and what specific type of pull string. He told us anything other than the provided brand/size/etc would mean they would not bring the cable in.
So the day they show up they send 4 guys with a bucket truck. One guy to bring it from the pole, one guy to shout orders and two guys to stand there. So they get the cable to the building and start calling to find out where the other crew was. After 45 minutes I ask what they were doing. They said they were waiting on some guys to come pull the cable in. I asked if they mean someone to pull on the pull string from the other side. They said yes. So I asked why couldn't one of the other guys standing around couldn't do that. They said it's not their job to do that.
Even after that it took another guy to terminate the cable in the building, another guy to terminate it at the pole, and another guy to put up the multi mount, and yet another guy to turn up the T1s to this customer. |