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Forums » US Cable Support » Comcast » Comcast HSI » Strange HSI problems in Mendocino County
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comcast in orlando florida »
« [Speed] Which modem/firmware gets the best throughput 4 BLAST sp  
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RR Conductor
RailRoadDude
Premium
join:2002-04-02
Redwood Valley, CA
·Comcast


4 edits
 Strange HSI problems in Mendocino County

Well, I was surfing along at around 3:30 AM (couldn't sleep, long story), and suddenly the net started feeling VERY sluggish. I have ran several speed tests and tracerts, and they're allover the place! One second I get a normal 25 ms tracert to the SF Speedtest.net server, the next it shoots up to 200-300 ms, and downloads go from a normal of 28000-32000 all the way down to a low of 1000 (uploads stay good at 2500-2700 though). What's really bad is ping times to the CMTS in Ukiah (I am 8 miles north of Ukiah in Redwood Valley) are hopping from 30 ms (normally it's around 5 ms) all the way to 130. If anybody else in the area is seeing problems like this, chime in.

Like I said, it is literally hopping from bad to fair to good back to bad seemingly every few seconds, is this work going on or is this a hardware/software failure? I have seen work going on before, and I've never experienced anything like this.

Edit-A tracert:

Tracing route to www.yahoo-ht3.akadns.net [209.131.36.158]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.1.1
2 134 ms 135 ms 135 ms 73.72.230.1
3 130 ms 132 ms 130 ms ge-1-1-sr01.ukiah.ca.sfba.comcast.net [68.86.249
.101]
4 141 ms 141 ms 144 ms te-8-3-ar01.sfsutro.ca.sfba.comcast.net [68.87.2
26.1]
5 142 ms 137 ms 127 ms te-8-1-ur01.sfsutro.ca.sfba.comcast.net [68.87.2
26.45]
6 102 ms 117 ms 100 ms pos-0-7-0-0-ar01.sfsutro.ca.sfba.comcast.net [68
.86.90.154]
7 129 ms 128 ms 137 ms pos-0-5-0-0-cr01.sanjose.ca.ibone.comcast.net [6
8.86.90.153]
8 136 ms 139 ms 139 ms xe-11-1-0.edge1.SanJose1.Level3.net [4.79.43.133
]
9 122 ms 127 ms 126 ms ae-23-79.car3.SanJose1.Level3.net [4.68.18.69]
10 134 ms 137 ms 121 ms 4.71.112.14
11 133 ms 138 ms 133 ms ae0-p171.msr2.sp1.yahoo.com [216.115.107.83]
12 140 ms 142 ms 146 ms te-9-1.bas-a1.sp1.yahoo.com [209.131.32.21]
13 134 ms 144 ms 144 ms f1.www.vip.sp1.yahoo.com [209.131.36.158]

Trace complete.

Speed Test (SF speedtest.net)



For reference, SF is 120 miles south of me, and a normal ping time to that server (and others in the Bay Area) is 25-30 ms.


tshirt
Premium,MVM
join:2004-07-11
Snohomish, WA
RR, What do your signal levels look like during the bad momments?
That time of night would (in most cases) be primetime for local area line maintaince/ replacement/upgrades/adjustments


CUBS_FAN
Next Year Again..

join:2005-04-28
Chicago, IL
·Comcast
·Vonage

Concurring with tshirt See Profile I would guess line maintenance because your symptoms of high latency usually occurs during the peak times of the day.

n_w95482
Premium
join:2005-08-03
Ukiah, CA

reply to RR Conductor
I haven't noticed any issues lately, but I was only on until about midnight last night.

I just did a traceroute and speedtest (6 PM) and everything looks good.



RR Conductor
RailRoadDude
Premium
join:2002-04-02
Redwood Valley, CA

1 edit
reply to RR Conductor
It must have been work on the network, all is well again

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« [Speed] Which modem/firmware gets the best throughput 4 BLAST sp  


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