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Wishing I had charter back :( »
« WebStar modem, power levels and other tabs ?  
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Mele20
Premium
join:2001-06-05
Hilo, HI

reply to weems
Re: [TWC] router connected, intermittent connections

I doubt it is your router. What are your signal levels?

I'm having this same issue. I have to unplug the router and modem from my UPS and then shut down my virtual computers and then reboot the host computer (a pain in the butt to have to do all this) and then plug in the modem, wait for it to synch and then plug in the router. When I get page cannot be found, refreshing, even multiple times, does nothing.

My upstream level has gone from 43-45dBmV to 50-51dBmV. It had been at the former level for years until these disconnects started. I just had a disconnect and had to go through the whole routine (having to shut down my virtual machines before I can reboot the host machine is the biggest irritation). Interestingly, my upstream level immediately after this routine is at 46dBmV. However, my sig/noise ratio and downstream power level have not changed. Something is causing a problem with my upstream level setting and doing this whole routine is resetting the level, it appears, for awhile.
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daveinpoway
Premium
join:2006-07-03
Poway, CA

It was stated that connecting the computer directly to the modem eliminated the problem, so I would not expect the modem's signal levels to be responsible for the condition (nothing connected to the modem's output, including a router, can change the modem's signal levels).

A definite possibility is that the router does not have up-to-date firmware on it. Loading in the most recent firmware might fix the issue.
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Forums » US Cable Support » Road RunnerWishing I had charter back :( »
« WebStar modem, power levels and other tabs ?  


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