Rogers starts to charge extra internet usage in Rogers http://www.dslreports.com/forum/r20949901 en Wed, 11 Nov 2009 15:54:44 EDT Wed, 11 Nov 2009 15:54:44 EDT Re: Rogers starts to charge extra internet usage http://www.dslreports.com/forum/remark,21138492 sbrook : Beyond a doubt, Rogers got wind that Bell was intending to throttle, but remember that Rogers has been throttling for the last 4 years!

Here's one of the first threads in the Rogers forum with hints that they were throttling

»switched to EXTREME now torrents are SLOW!>?!?

So, this isn't a Bell planned so Rogers did thing (like the game they played with byte caps a few years back!) Rogers has been at this a LONG time ... to solve the problem of overloaded upstream on the cable segments.

Bell is doing it to "supposedly" ease peak time bandwidth congestion. Even if CAIP gets agreement from the CRTC (and I'm kind of skeptical too), Bell will not stop throttling their own customers because it's nothing to do with that, and Rogers can present valid technical reasons for throttling .. it's a well documented problem on cable systems.]]> http://www.dslreports.com/forum/remark,21138492 Fri, 19 Sep 2008 17:39:23 EDT Re: Rogers starts to charge extra internet usage http://www.dslreports.com/forum/remark,21138123 Stewy :
said by sbrook See Profile :

Rogers remained adamant that it was going to throttle and that was that.
As if they didn't know what Bell was cooking at the time, c'mon...

said by sbrook See Profile :

Moreover, if you follow the whole story, there is a definite technical reason for throttling on a cable network ...
I'm not going to rehash this again but sbrook let's but a BF on this thread and revisit it 60 days after the CRTC ruling and specially if it goes in CAIP's favor which I doubt will.
--
It's all... part of the plan.]]> http://www.dslreports.com/forum/remark,21138123 Fri, 19 Sep 2008 16:35:38 EDT Re: Rogers starts to charge extra internet usage http://www.dslreports.com/forum/remark,21134019 sbrook : Well, there was a huge protest about Rogers throttling when they started doing it a couple years ago. Rogers remained adamant that it was going to throttle and that was that. No 3rd party competition was involved either.

Moreover, if you follow the whole story, there is a definite technical reason for throttling on a cable network ... it may not be popular, but it has ensured that there are far fewer performance complaints in this forum in the last 18 months than ever before.]]> http://www.dslreports.com/forum/remark,21134019 Thu, 18 Sep 2008 21:47:01 EDT Re: Rogers starts to charge extra internet usage http://www.dslreports.com/forum/remark,21132708 Stewy : The difference between Bell and Rogers is that Bell is forcing a throttle on other DSL wholesalers giving them an unfair advantage. Bell and Rogers can do whatever they want but just don't force others to accept your unethical business model.

If CAIP wins their CRTC submission on throttling it won't take long for Rogers and Bell for that matter to miraculously find a solution to *cough* network congestion.

Just think for 1 second what type of internet you would have if you only had Rogers and Bell and that's why I support CAIP.]]> http://www.dslreports.com/forum/remark,21132708 Thu, 18 Sep 2008 17:37:28 EDT Rogers starts to charge extra internet usage http://www.dslreports.com/forum/remark,21132429 Sempronius :
said by Stewy See Profile :

said by Austin007 See Profile :
apparently everyone is, this is deplorable and unacceptable, another example of ethics gone wrong with the Telco's.

If they need to do this, they should give you an option for you to receive this through email.
I agree with you Stewy, however, what is "good for the goose is good for the gander"

I don't see a public backlash against Rogers for throttling their customer's and using Deep Packet Inspection. It appears to be acceptable amongst Rogers customer's. While scores of customer's are leaving Bell Canada for throttling their customer's and customer's of 3rd Party Wholesalers and for using DPI, I've yet to see the same public backlash against Rogers.

In the past 6 months that I've been following this issue with Bell Canada, read the numerous posts from angry customer's fed up with Bell Canada, I've not yet seen a filing on the CRTC's website against Rogers for committing the same crime as Bell Canada; throttling their customer's. Nor has their been a filing with the CAIP or any member of Parliament.

What Rogers is doing with the use of Deep Packet Inspection and throttling their customer's may appear to be deplorable and unacceptable, it appears to be acceptable where Rogers customer's are concerned. ]]> http://www.dslreports.com/forum/remark,21132429 Thu, 18 Sep 2008 16:54:14 EDT Re: Rogers starts to charge extra internet usage http://www.dslreports.com/forum/remark,21130098 Stewy :
said by Austin007 See Profile :

Anyone else getting these anoying page headers?
apparently everyone is, this is deplorable and unacceptable, another example of ethics gone wrong with the Telco's.

If they need to do this, they should give you an option for you to receive this through email.
--
It's all... part of the plan.]]> http://www.dslreports.com/forum/remark,21130098 Thu, 18 Sep 2008 09:37:50 EDT Re: Rogers starts to charge extra internet usage http://www.dslreports.com/forum/remark,21127770 Austin007 : Anyone else getting these anoying page headers?
]]> http://www.dslreports.com/forum/remark,21127770 Wed, 17 Sep 2008 20:28:28 EDT Re: Rogers starts to charge extra internet usage http://www.dslreports.com/forum/remark,21053181 anon : I cancelled my Rogers connection at the end of July. My Final invoice had a 25$ charge for bandwidth for June 15 - July. I phoned, complained that their monitor wasn't accurate and they reversed the charge. Recieved another bill today for 14 dollars, 7 gigs over limit. Even though I recieved a previous bill labelled "Final Bill" - the CSR claimed it was for the last 14 days of July. Complained that it was BS and they credited my account for the amount. ]]> http://www.dslreports.com/forum/remark,21053181 Wed, 03 Sep 2008 20:02:53 EDT Re: Rogers starts to charge extra internet usage http://www.dslreports.com/forum/remark,21042097 anon : to answer the questin above, yes it is on all Tiers for 25$ max, EXCEPT the older grandfathered Lite and ultra lite, the bandwidth cap is higher on these but there is no ceiling to the charges.]]> http://www.dslreports.com/forum/remark,21042097 Mon, 01 Sep 2008 20:31:02 EDT Re: Rogers starts to charge extra internet usage http://www.dslreports.com/forum/remark,20995002 anon : not in my area (scarborough)]]> http://www.dslreports.com/forum/remark,20995002 Sat, 23 Aug 2008 11:25:47 EDT Re: Rogers starts to charge extra internet usage http://www.dslreports.com/forum/remark,20991102 Wolf Fu : Can you tell if the throttling is relaxed? ]]> http://www.dslreports.com/forum/remark,20991102 Fri, 22 Aug 2008 14:57:15 EDT Re: Rogers starts to charge extra internet usage http://www.dslreports.com/forum/remark,20980094 Leathal : This is not new, if you had read the mail you get from Rogers you would have known this. I am pretty sure it was also meantioned here some months ago too...

Leathal]]> http://www.dslreports.com/forum/remark,20980094 Wed, 20 Aug 2008 14:28:34 EDT Re: Rogers starts to charge extra internet usage http://www.dslreports.com/forum/remark,20975957 anon : I have High Speed Lite (not grandfathered).
25 GB/month limit.

If I go over the limit, lets say 40-50 gb extra, they will only charge me $25, right?]]> http://www.dslreports.com/forum/remark,20975957 Tue, 19 Aug 2008 18:47:45 EDT Re: Rogers starts to charge extra internet usage http://www.dslreports.com/forum/remark,20955407 anon : i used 40gb extra ($2/gb)
but they will charge you for $25 only (for all tiers I think, i am using express)]]> http://www.dslreports.com/forum/remark,20955407 Fri, 15 Aug 2008 12:38:32 EDT Re: Rogers starts to charge extra internet usage http://www.dslreports.com/forum/remark,20952537 Jaguar : Extra charge was $25, making the total bill $83.95.

I used about 60 gb over the limit]]> http://www.dslreports.com/forum/remark,20952537 Thu, 14 Aug 2008 20:15:51 EDT Re: Rogers starts to charge extra internet usage http://www.dslreports.com/forum/remark,20950620 Stewy : give us numbers, how much was it ?]]> http://www.dslreports.com/forum/remark,20950620 Thu, 14 Aug 2008 13:54:19 EDT Rogers starts to charge extra internet usage http://www.dslreports.com/forum/remark,20949901 anon : Just got my invoices yesterday, and additional usage from June 3 - July 2 was charged.

I called Rogers, they said the statement "For invoices prior to July 3, 2008, we will refund any additional use charges. Invoices created after July 3 will have actual additional use charges from your previous month of service" applies to invoices only. My additional charge was shown on my July-Aug invoices. ]]> http://www.dslreports.com/forum/remark,20949901 Thu, 14 Aug 2008 11:32:45 EDT