RE: Verizon Wireless ranks No. 1 in customer service -

Author	All Replies
fAcEtIOUs Premium join:2002-03-03 kudos:4 1 edit	RE: Verizon Wireless ranks No. 1 in customer service Sprint last as usual. The 2008 Wireless Customer Care Performance Study-Volume 2 is based on responses from more than 11,000 wireless customers who contacted their provider's customer care department within the past year. The study was fielded between February and June 2008.
	to forum · permalink · 2008-08-14 19:53:28 ·
Geminimind Premium join:2003-12-20 Sacramento, CA	They really are the best in customer service. Never on hold for long,they take care of my problem and make it easy to understand my bill. never had any problems with verizon wireless
	to forum · permalink · 2008-08-14 21:33:42 ·

fiberguy My views are my own. Premium join:2005-05-20 kudos:3	reply to fAcEtIOUs I wonder if this has anything to do with what you pay for in monthly service fees? Sprint has had some of the best wireless plans/prices for years. Verizon has some of the more expensive plans.. and I'm not talking about the monthly bill, I'm talking about per-minute break down. (ie: a $39.99 plan that comes with 250 minutes vs. Sprint/Nextel's free incoming plan with a 350 anytime minute for $39.99) Sprint catered to the budget minded consumer and didn't charge enough for their service, in my opinion, and I think that reflects in their ability to actually operate their company effectively.
	to forum · permalink · 2008-08-15 05:00:10 ·
supergirl join:2007-03-20 Pensacola, FL	reply to Geminimind said by Geminimind: They really are the best in customer service. Never on hold for long,they take care of my problem and make it easy to understand my bill. never had any problems with verizon wireless Customer service is usually great at a NON-UNION company. I wish VZ wireless would fix the VZ FIOS billing issues. So much for "union" labor being "superior." -- Saving the world keeps me busy. However, I find Earth very primitive from my home planet of Krypton. -Supergirl
	to forum · permalink · 2008-08-15 08:29:13 ·

Thursday Evening Links > RE: Verizon Wireless ranks No. 1 in customer service

RE: Verizon Wireless ranks No. 1 in customer service