boomer11
join:2000-09-22
New York, NY | reply to rg6cable68
Re: What cable box TWC NYC are given out to customers
SA 8300HDC in lower Manhattan. I made the mistake of returning mine (8300HD) to get the new Caller ID feature. |
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nycityny
Premium
join:2005-08-09
New York, NY
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| said by boomer11  :SA 8300HDC in lower Manhattan. I made the mistake of returning mine (8300HD) to get the new Caller ID feature. Why was that a mistake? |
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boomer11
join:2000-09-22
New York, NY
| Because of the software they are using on these boxes. It now has a cable card and the interface is much much slower. Mystro is soooooo slow. I wish I had the Navigator software I had before. When you watch a saved show thru the DVR , the show you were watching before was not saved in the que like before. |
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nycityny
Premium
join:2005-08-09
New York, NY
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| said by boomer11 :It now has a cable card and the interface is much much slower. Do you know if it has a single cable card serving both tuners or two separate cable cards? The reason I ask is that I was told on Thursday at the TW office in Manhattan that they do not have M-Card cable cards (which serve two tuners with one card). I don't know if the guy was blowing smoke because I was asking for the purpose of using it in a TIVO box, hence no profit for them in renting me a cable box and DVR service. |
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jeffnyc
join:2004-06-09
New York, NY
| reply to boomer11
said by boomer11 :Mystro is soooooo slow. I second that. You think they would test these things before they rolled them out! I wish my building was wired for FIOS. |
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Cogdis
join:2007-03-26
Floral Park, NY
1 edit | reply to nycityny
They have M cards. In fact that's all they have according to the guy that installed mine. I'm in queens but I think it's all the same.
edit: by the way they charge 5 bucks for that little card. they'll always make money... |
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nycityny
Premium
join:2005-08-09
New York, NY
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| said by Cogdis :They have M cards. In fact that's all they have according to the guy that installed mine. I'm in queens but I think it's all the same. edit: by the way they charge 5 bucks for that little card. they'll always make money... So the guy lied to me to my face when he said that they don't have M cards. Reduces my desire to become a Time Warner customer. I'm currently with RCN and I believe they charge $1.50 for M cards. |
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twccsr
@verizon.net
| said by nycityny :said by Cogdis :They have M cards. In fact that's all they have according to the guy that installed mine. I'm in queens but I think it's all the same. edit: by the way they charge 5 bucks for that little card. they'll always make money... So the guy lied to me to my face when he said that they don't have M cards. Reduces my desire to become a Time Warner customer. I'm currently with RCN and I believe they charge $1.50 for M cards. cable cards are not very popular and are problematic. some reps unintentionally give u wrong info. |
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Vchat20
Landing is the REAL challenge
join:2003-09-16
Warren, OH
clubs:  | reply to nycityny
Actually, the multi-stream cablecards in those boxes are included with and tied to those boxes. So while they may be plentiful in the SA*HDC's, the CSR may be truthful in that there are no 'standalone' multi-stream cards available. |
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bananaman
join:2002-10-26
New York, NY
| Just had an M-Card installed in Manhattan two weeks ago. Judging by the tech's toolbox, there's no shortage.
The only thing there's a shortage of is common sense at TWC!
I tried to pick the M-Card up at the office, but they insisted on rolling a truck. So a week later the truck rolled, the tech phoned in the serial number from the card and the host id from my TiVo, everything worked, and he left.
Why can't TWC just give you a CableCard and let you input the serial number and host id on their web site?
Customers would get their service a week earlier, TWC would increase the productivity of their techs, save the cost of a truck roll, and the environment would be saved a few miles of truck driving.
Win, win, win, and win! |
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