[Troubles] Can't seem to understand what is going on with my dsl in Windstream http://www.dslreports.com/forum/r20957910 en Tue, 15 Dec 2009 00:26:41 EDT Tue, 15 Dec 2009 00:26:41 EDT Re: [Troubles] Can't seem to understand what is going on with my http://www.dslreports.com/forum/remark,20993346 Doctor Olds :
said by KaiserZr See Profile :

you figure they would tell us that stuff before we upgraded...
There is no real way to know since no pre-testing of a lines capabilities is done on Residential DSL. It is best effort.

And you should let a tech check things out as they still might be able to correct issues.
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What’s the point of owning a supercar if you can’t scare yourself stupid from time to time?]]> http://www.dslreports.com/forum/remark,20993346 Fri, 22 Aug 2008 22:27:43 EDT Re: [Troubles] Can't seem to understand what is going on with my http://www.dslreports.com/forum/remark,20993309 KaiserZr : you figure they would tell us that stuff before we upgraded...]]> http://www.dslreports.com/forum/remark,20993309 Fri, 22 Aug 2008 22:20:12 EDT Re: [Troubles] Can't seem to understand what is going on with my http://www.dslreports.com/forum/remark,20992960 Doctor Olds : You will need a tech to come out to check your line for bridge taps or other problems, otherwise your line will not handle the new speed with the current stats being so poor. For 12 Mbps you need under 36 dB Attenuation and above 12 dB SNR.
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What’s the point of owning a supercar if you can’t scare yourself stupid from time to time?]]> http://www.dslreports.com/forum/remark,20992960 Fri, 22 Aug 2008 21:06:41 EDT Re: [Troubles] Can't seem to understand what is going on with my http://www.dslreports.com/forum/remark,20992678 KaiserZr : ok I the line I needed and test my modem without the router straight into the NID and the modem is giving me the exact same stats... SNR 2-8 and Atten. around 44.

Rx FEC: 86973
Rx CRC: 0

so any more advice, before I am stuck calling India again.]]> http://www.dslreports.com/forum/remark,20992678 Fri, 22 Aug 2008 19:59:21 EDT Re: [Troubles] Can't seem to understand what is going on with my http://www.dslreports.com/forum/remark,20965463 Doctor Olds : How much does what cost? 50' or 100'

Ethernet CAT5e Patch Cables; 50ft
»www.deepsurplus.com/HOME/Etherne···les-50ft

Ethernet CAT5e Patch Cables; 100ft
»www.deepsurplus.com/HOME/Etherne···es-100ft
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What’s the point of owning a supercar if you can’t scare yourself stupid from time to time?]]> http://www.dslreports.com/forum/remark,20965463 Sun, 17 Aug 2008 19:27:10 EDT Re: [Troubles] Can't seem to understand what is going on with my http://www.dslreports.com/forum/remark,20964526 KaiserZr : About how much does that cost?]]> http://www.dslreports.com/forum/remark,20964526 Sun, 17 Aug 2008 15:14:13 EDT Re: [Troubles] Can't seem to understand what is going on with my http://www.dslreports.com/forum/remark,20964522 Doctor Olds : You can use a 50' or 100' foot Ethernet cable or you can use a 50' or 100' foot UTP 4 wire Telephone Cable. Flat 4 wire cable is not suitable for DSL as it introduces signal interference since it acts just like a big antenna.
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What’s the point of owning a supercar if you can’t scare yourself stupid from time to time?]]> http://www.dslreports.com/forum/remark,20964522 Sun, 17 Aug 2008 15:12:31 EDT Re: [Troubles] Can't seem to understand what is going on with my http://www.dslreports.com/forum/remark,20964504 Doctor Olds : »EarthLink DSL FAQ »How do I test at my NID? What does it look like?]]> http://www.dslreports.com/forum/remark,20964504 Sun, 17 Aug 2008 15:09:12 EDT Re: [Troubles] Can't seem to understand what is going on with my http://www.dslreports.com/forum/remark,20964503 KaiserZr : never mind I figured it out and I found it. I will need to get a new longer ethernet cable though. Also how long can the RJ-11 cable be? My NID box is outside the house and it is a minimum of 20 feet away from the closest power outlet that I saw.]]> http://www.dslreports.com/forum/remark,20964503 Sun, 17 Aug 2008 15:08:53 EDT Re: [Troubles] Can't seem to understand what is going on with my http://www.dslreports.com/forum/remark,20964446 KaiserZr : What is the NID and where would I find it?]]> http://www.dslreports.com/forum/remark,20964446 Sun, 17 Aug 2008 14:49:11 EDT Re: [Troubles] Can't seem to understand what is going on with my http://www.dslreports.com/forum/remark,20963824 Doctor Olds : Reboot the Modem and check the DSL Stats while they are fresh.

Then take the Modem out to the NID and get fresh DSL Stats from there.

[att=1]

The Attenuation is a primary measurement of distance/length of wire electrically. If you have bad inside wiring, it will show a larger number that drops to the true number when test at the NID.

[att=2]
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What’s the point of owning a supercar if you can’t scare yourself stupid from time to time?
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]]> http://www.dslreports.com/forum/remark,20963824 Sun, 17 Aug 2008 12:03:18 EDT Re: [Troubles] Can't seem to understand what is going on with my http://www.dslreports.com/forum/remark,20963500 KaiserZr : that could be the problem my SNR is reading around 6-7, while my attenuation is in the low 40s... Funny they never told me any of this when we were upgrading, they just said that we were in range.]]> http://www.dslreports.com/forum/remark,20963500 Sun, 17 Aug 2008 10:28:02 EDT Re: [Troubles] Can't seem to understand what is going on with my http://www.dslreports.com/forum/remark,20963420 shadowfax : What is youre attenuation ? It looks like you were upgraded to the 6 meg service, but not the 12 meg. 12 meg only works if you are within 6k ft of the dslam, and a attenuation of 32/33 is the limit, 38-40 will be acceptable limits on the 6 meg range. Log into the speedstream and look at the dsl stats, SNR, and attenuation. You always want the SNR to be in double digits, and the lower the att. the better. But for those lucky ones who are on fttp, forget everything you just read !]]> http://www.dslreports.com/forum/remark,20963420 Sun, 17 Aug 2008 09:59:53 EDT Re: [Troubles] Can't seem to understand what is going on with my http://www.dslreports.com/forum/remark,20959983 KaiserZr : ok I can tell they are actually working on it as I noticed a change in my router (it is actively using PPPoE instead of RFC2684 and now it says my max theoretical speed is 7392000, but that is still considerably low from the 12Mbs. I know there are other factors like distance and others. Is there any way I can test that from my computer?]]> http://www.dslreports.com/forum/remark,20959983 Sat, 16 Aug 2008 12:41:30 EDT Re: [Troubles] Can't seem to understand what is going on with my http://www.dslreports.com/forum/remark,20959691 shadowfax : The problem is, the service rep that took youre order, never created a internal order to dispatch a tech to the dslam to rewire youre line to the adsl2 equipment. Most of the time they get it right, but there are a small percent that slip through the cracks. Call the business office, 8003471991, place a trouble report, and they should dispatch a tech out to the dslam to resolve the issue. As I've said before, always provide a cell number to contact you, schedule a appt time if needed, allow access to the NID, and restrain any loose dogs on the property. All of these factors will make for a smooth process, and makes the techs job much easier.]]> http://www.dslreports.com/forum/remark,20959691 Sat, 16 Aug 2008 11:08:58 EDT Re: [Troubles] Can't seem to understand what is going on with my http://www.dslreports.com/forum/remark,20959075 Tails : Check your modem homepage and see what your speed is synced at. Something tells me that they didnt upgrade your line. Call sales and tell them that you cant understand Wipro, and put in a complaint while you are at it. I think the speed should show up under dsl tab.
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Do or do not, there is no try! - Yoda]]> http://www.dslreports.com/forum/remark,20959075 Sat, 16 Aug 2008 05:23:13 EDT [Troubles] Can't seem to understand what is going on with my dsl http://www.dslreports.com/forum/remark,20957910 KaiserZr : Ok I upgraded my internet from the 3Mbs service to the 12Mbs service. They delayed it to give me a new modem. Well after the time when they said they were going to switch me over, after running bandwidth tests I noticed it was the same (averaging around 2.4 - 2.6 Mb/s)...so I called and they said it was supposed happen two days later (which today would be the deadline)

Ok it is today and well it didn't get changed so after making another call they said something about having to switch some from one server or another (I could barely understand the guy because of his accent). Since I was confused about why it was taking so long, I took a look at the modem's management console. I noticed that it isn't connected through PPPoE, but through RFC2684.

My question is could that be a problem?]]> http://www.dslreports.com/forum/remark,20957910 Fri, 15 Aug 2008 21:34:45 EDT