[Connectivity] Connection Problems - Louisville, KY in Inside Insight http://www.dslreports.com/forum/r20962121 en Wed, 11 Nov 2009 02:10:44 EDT Wed, 11 Nov 2009 02:10:44 EDT Re: [Connectivity] Connection Problems - Louisville, KY http://www.dslreports.com/forum/remark,21148210 AJICQ499087 : Many of us, including myself, had an outage for a few days or so because of the September 14th winds of Ike. I'm back on-line and hopefully others are or will be soon.
--
low cost and fast speed is what customers want in broadband]]> http://www.dslreports.com/forum/remark,21148210 Mon, 22 Sep 2008 06:44:51 EDT Re: [Connectivity] Connection Problems - Louisville, KY http://www.dslreports.com/forum/remark,21113934 InsightTech5 : Tanebi, we would like to help but are unable to IM you due to your being a private user. If you would like further assistance, please IM us with an e-mail address or contact info so that we can help try and resolve your issue. Thanks.]]> http://www.dslreports.com/forum/remark,21113934 Mon, 15 Sep 2008 15:25:10 EDT Re: [Connectivity] Connection Problems - Louisville, KY http://www.dslreports.com/forum/remark,21103527 superakcraig :
said by Tanebi :

I live in the Jtown area as well, and have been having issues with my internet for the last month. I thought it may have been hardware conflict and actually changed computers- Still with the same issue. I've had techs out to my house, and still have had nothing resolved. I'm really at a loss of words for what to do next.
I may have figured out my problem (without any help from Insight of course). I have a splitter behind my PC to send a signal to my TV on my desk and my modem. I removed that splitter on Monday and I've only had one short outage since and my modem didn't act the same so I would attribute that outage to something Insight was doing.

If you have any splitters from your outside connection to your modem, check them. It worked for me. (So much for the spyware Insight told me I had....that is such an easy out for them. It was my fault but it wasn't what they said.)
--
Here I Come to Save the Day!!]]> http://www.dslreports.com/forum/remark,21103527 Sat, 13 Sep 2008 11:02:33 EDT Re: [Connectivity] Connection Problems - Louisville, KY http://www.dslreports.com/forum/remark,21103206 anon : I live in the Jtown area as well, and have been having issues with my internet for the last month. I thought it may have been hardware conflict and actually changed computers- Still with the same issue. I've had techs out to my house, and still have had nothing resolved. I'm really at a loss of words for what to do next.]]> http://www.dslreports.com/forum/remark,21103206 Sat, 13 Sep 2008 09:34:34 EDT Re: [Connectivity] Connection Problems - Louisville, KY http://www.dslreports.com/forum/remark,21069298 superakcraig : So I am still having outages at my home. The last time I called, I was told after doing a "netstat -a", that it would appear that i had spyware on my PC. Well after running spybot, guess what, no spyware which wasn't a big surprise.

Here is something else I have noticed. Here are my outages as recorded by this site:

DOWN 2008-09-01 06:13:29 - 2008-09-01 08:33:33 (140 minutes)
DOWN 2008-09-04 05:43:31 - 2008-09-04 08:53:31 (190 minutes)
DOWN 2008-09-04 17:23:27 - 2008-09-04 22:13:33 (290 minutes)
DOWN 2008-09-05 12:33:35 - 2008-09-05 14:03:50 (90 minutes)
DOWN 2008-09-05 14:13:32 - 2008-09-05 17:43:36 (210 minutes)
DOWN 2008-09-05 19:03:28 - 2008-09-05 19:33:38 (30 minutes)
DOWN 2008-09-05 23:53:35 - 2008-09-06 01:23:38 (90 minutes)
DOWN 2008-09-06 23:23:30 - 2008-09-07 00:21:52 (58 minutes)

Except for the last entry, all outages were divisible by 10. Why would this be? Does this sound like a cable modem issue, or a cable power issue or and insight issue?
--
Here I Come to Save the Day!!]]> http://www.dslreports.com/forum/remark,21069298 Sun, 07 Sep 2008 00:39:37 EDT Re: [Connectivity] Connection Problems - Louisville, KY http://www.dslreports.com/forum/remark,21036568 superakcraig :
said by Harold19999 :

Yes, I have had the same issues. started about Sunday night. Also intermittent .

..they swear there is nothing wrong. I disagree. Had it once last year, and even things been fine for the last 5 months , starting sunday, here it goes again.

A little better the last couple of days, but still hangs . Can you do upload tests? are you using their CA antivirus?
Harold,

No I do not use CA antivirus but when my connection is up and running, I can upload just fine.

So I called earlier today and guess what, they wanted to send a tech to the house to check my line power. They did this just a month ago when I was having problems with my On-demand. The power to the house was fine and it magically fixed itself. I don't believe this a line problem nor do I believe this is a modem or router problem because if I reset both units, I still get nothing. You can see my current history above. I told them to forget it for now, but please document that I called. Why is it all problems need to be solved by a tech coming to the house and when they get there, there isn't anything they can do? Aren't there other routers and switches that can be checked between my house and insight?
--
Here I Come to Save the Day!!]]> http://www.dslreports.com/forum/remark,21036568 Sun, 31 Aug 2008 16:20:38 EDT Re: [Connectivity] Connection Problems - Louisville, KY http://www.dslreports.com/forum/remark,21032445 anon : Yes, I have had the same issues. started about Sunday night. Also intermittent .

..they swear there is nothing wrong. I disagree. Had it once last year, and even things been fine for the last 5 months , starting sunday, here it goes again.

A little better the last couple of days, but still hangs . Can you do upload tests? are you using their CA antivirus?]]> http://www.dslreports.com/forum/remark,21032445 Sat, 30 Aug 2008 15:48:47 EDT Re: [Connectivity] Connection Problems - Louisville, KY http://www.dslreports.com/forum/remark,21026088 superakcraig :
said by AJICQ499087 See Profile :

I have had no problems this month with Insight at the office in Hikes Point and at home off US 22 near Goose Creek Rd in Louisville.
Thanks for the response AJ. Hopefully things will level out soon.
--
Here I Come to Save the Day!!]]> http://www.dslreports.com/forum/remark,21026088 Fri, 29 Aug 2008 12:00:20 EDT Re: [Connectivity] Connection Problems - Louisville, KY http://www.dslreports.com/forum/remark,21026062 AJICQ499087 : I have had no problems this month with Insight at the office in Hikes Point and at home off US 22 near Goose Creek Rd in Louisville.
--
low cost and fast speed is what customers want in broadband]]> http://www.dslreports.com/forum/remark,21026062 Fri, 29 Aug 2008 11:57:04 EDT Re: [Connectivity] Connection Problems - Louisville, KY http://www.dslreports.com/forum/remark,21025270 superakcraig : Does anyone look at this forum anymore? This use to be a hopping place and now it is like every other day you are lucky to see one new post.

I find it hard to believe noone else is having an issue. When I called Insight last night, a recording told me there were problems in my area.

Anywho....I am still having issues

--
Here I Come to Save the Day!!]]> http://www.dslreports.com/forum/remark,21025270 Fri, 29 Aug 2008 09:54:34 EDT Re: [Connectivity] Connection Problems - Louisville, KY http://www.dslreports.com/forum/remark,21025111 lilhurricane : FYI - that link won't work, TDOG - it brings one back to their own line monitor ;)

Edit: This one will work ok
Insight Line Monitors]]> http://www.dslreports.com/forum/remark,21025111 Fri, 29 Aug 2008 09:27:50 EDT Re: [Connectivity] Connection Problems - Louisville, KY http://www.dslreports.com/forum/remark,21025072 TDOG : 40217

No problems with my connection.

TDOG]]> http://www.dslreports.com/forum/remark,21025072 Fri, 29 Aug 2008 09:18:37 EDT Re: [Connectivity] Connection Problems - Louisville, KY http://www.dslreports.com/forum/remark,21013700 superakcraig : Still no one is experiencing any problems?
--
Here I Come to Save the Day!!]]> http://www.dslreports.com/forum/remark,21013700 Wed, 27 Aug 2008 09:19:33 EDT Re: [Connectivity] Connection Problems - Louisville, KY http://www.dslreports.com/forum/remark,20968779 superakcraig : See what I mean...


--
Here I Come to Save the Day!!]]> http://www.dslreports.com/forum/remark,20968779 Mon, 18 Aug 2008 13:17:15 EDT [Connectivity] Connection Problems - Louisville, KY http://www.dslreports.com/forum/remark,20962121 superakcraig : Just wondering if anyone has had any problems with their internet over the last several days? I have had various intermittent outages. Sometimes lasting for an hour, sometimes just a few minutes.

I am in the 40299 Jtown area.
--
Here I Come to Save the Day!!]]> http://www.dslreports.com/forum/remark,20962121 Sat, 16 Aug 2008 22:21:03 EDT