http://www.dslreports.com/forum/r20964706 en Wed, 11 Nov 2009 15:03:39 EDT Wed, 11 Nov 2009 15:03:39 EDT http://www.dslreports.com/forum/remark,20988573 SterlingJ85 : Tonight isn't as bad as it has been, but it's still WAY off total non-peak hours here (about 2-5 AM)

Here ya go for 8/22 12:15 AM..



Modem stats:

Downstream Lock : Locked
Downstream Channel Id : 0
Downstream Frequency :
Downstream Modulation : QAM256
Downstream Symbol Rate : 5360537
Downstream Interleave Depth : 32
Downstream Receive Power Level : 9.2 dBmV
Downstream SNR : 38.3 dB

Upstream Lock : Locked
Upstream Channel ID : 3
Upstream Frequency :
Upstream Modulation : QPSK
Upstream Symbol Rate : 2560 Ksym/sec
Upstream transmit Power Level : 48.0 dBmV
Upstream Mini-Slot Size : 2

Network Access : Allowed
Maximum Downstream Data Rate : 3300000
Maximum Upstream Data Rate : 576000
Maximum Upstream Channel Burst : 1800
Maximum Number of CPEs : 1
Modem Capability : Concatenation Enabled, Fragametation Enabled, PHS Disabled
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-Sterling]]> http://www.dslreports.com/forum/remark,20988573 Fri, 22 Aug 2008 01:20:52 EDT http://www.dslreports.com/forum/remark,20972577 SterlingJ85 : A large part of Woodward's actual population isn't included in census data. Woodward is currently a hotbed of Oil & Gas employees from dozens of energy companies in Texas/Oklahoma/etc. Many of which rent temporary/corporate housing, or hotels (for extended periods) serviced by Suddenlink.
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-Sterling]]> http://www.dslreports.com/forum/remark,20972577 Tue, 19 Aug 2008 03:22:10 EDT http://www.dslreports.com/forum/remark,20972037 SteveP75904 : not a very large market in Woodward

Woodward County

Population
2000 County Population…18,486
1990 County Population…18,976
1980 County Population…21,172
1970 County Population…15,537

Income Averages
Woodward County…...$33,581

City of Woodward

Population
2000 City Population…..11,853
1990 City Population…..12,340
1980 City Population…..13,610
1970 City Population…..9,563
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A government large enough to provide you with everything, is also large enough to take everything away.]]> http://www.dslreports.com/forum/remark,20972037 Mon, 18 Aug 2008 23:35:30 EDT http://www.dslreports.com/forum/remark,20970568 anon : The lazy folks in Woodward are just dicking you around. Suddenlink doesn't 'own' anything, they just oversee the local markets and help manage them as a whole. So, if anyone does not want to add anything or correct anything, you need to be thinking of the local management and don't call in unless you want to talk to Tyler support.

Do you know how to interface into your modem? If you do, do so. There should be an upstream and downstream or TX/RX. We'll need those numbers in a bit.

Go to speedtest.net and run a few tests when things suck, they have nifty little links where you can even display the test to us or you can just write down the numbers. When things suck (and tests show it) then interface into your modem and record the power level/TX,RX numbers.

I don't want to come back and read "Well, support said everything looked good" either. :-)]]> http://www.dslreports.com/forum/remark,20970568 Mon, 18 Aug 2008 18:37:46 EDT http://www.dslreports.com/forum/remark,20964706 SterlingJ85 : I am now staying in Woodward as part of changing jobs, and moving into the Oil & Gas Business.

I have had one hell of a time trying to get our Internet service up to what it should be.

First I was told my customer service that Woodward doesn't have but 1 speed tier.. Which should be 3 Mbps down.

The problem is, it's only 3 Mbps down when it's off-peak hours. During peak hours, our speeds are down to just above dialup speeds (90-150 Kbps).

The people at the Suddenlink office in Woodward told me they hear nothing but complaints all the time, but that their supervisor in TYLER TEXAS (HUNDREDS of miles away) keeps saying they don't have enough complaints to CHANGE anything.

What kind of business is this?! You need complaints to offer what you're selling?!

Not to mention we don't have real DVR service here, the Woodward office just bought a lot of Standalone TiVos and rents them out to customers. Are you kidding me?

No HD to mention... and, we barely have a digital lineup.. no VOD either, even though our Motorola cable box remotes have the button there.

Suddenlink, come on.. This is rediculous!
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-Sterling]]> http://www.dslreports.com/forum/remark,20964706 Sun, 17 Aug 2008 16:15:33 EDT