Fax sensing, is this possible in AT&T CallVantage http://www.dslreports.com/forum/r20968541 en Wed, 11 Nov 2009 08:14:26 EDT Wed, 11 Nov 2009 08:14:26 EDT Re: Fax sensing, is this possible http://www.dslreports.com/forum/remark,21029805 steve10956 : I had a Sharp fax machine that would "listen" to the call and take the call when the modem tone was present. This would occur while the outgoing message was being played so the answering machine never started recording the incoming call. It worked well for a couple of years. ]]> http://www.dslreports.com/forum/remark,21029805 Fri, 29 Aug 2008 23:23:49 EDT Re: Fax sensing, is this possible http://www.dslreports.com/forum/remark,21013231 NetFixer :
said by Mediocrates See Profile :

Ah I see, well an answering machine is certainly a possibility then, a digital unit on the phone base station. Does that work with TAM mode?

That would be a question to ask HP support. I am not familiar with your HP fax machine.
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We can never have enough of nature.
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Test your firewall.]]> http://www.dslreports.com/forum/remark,21013231 Wed, 27 Aug 2008 05:10:35 EDT Re: Fax sensing, is this possible http://www.dslreports.com/forum/remark,21011031 Mediocrates : the only real feature of CV voicemail that I would lose is the ability to send a SMS to my cell phone when there's a message waiting. ]]> http://www.dslreports.com/forum/remark,21011031 Tue, 26 Aug 2008 18:24:27 EDT Re: Fax sensing, is this possible http://www.dslreports.com/forum/remark,21011026 Mediocrates : Ah I see, well an answering machine is certainly a possibility then, a digital unit on the phone base station. Does that work with TAM mode?]]> http://www.dslreports.com/forum/remark,21011026 Tue, 26 Aug 2008 18:23:00 EDT Re: Fax sensing, is this possible http://www.dslreports.com/forum/remark,21010181 NetFixer : There is no mode that will work, there is no number of rings that will work.

You want to use CallVantage voicemail rather than a local answering machine, and you do not wish to pay for a dedicated fax line, or an eFax like service. Given those conditions there is no way I know of to be able to have automatic answer unattended fax reception with a single CallVantage line being shared for both fax and voice.

I only mentioned the use of an automatic fax switch (which apparently your HP fax has built-in) because in your last post you seemed to be receptive to the idea of using a local answering machine instead of CallVantage voicemail. FYI, the AUTO mode in your HP fax machine appears to operate similarly to my standalone automatic fax switch.
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We can never have enough of nature.
We need to witness our own limits transgressed, and some life pasturing freely where we never wander.
Test your firewall.]]> http://www.dslreports.com/forum/remark,21010181 Tue, 26 Aug 2008 15:44:23 EDT Re: Fax sensing, is this possible http://www.dslreports.com/forum/remark,21008415 Mediocrates :
said by NetFixer See Profile :

said by Mediocrates See Profile :
I have a currently unused fax/answering machine controller that goes between the phone line and the attached devices. It is capable of detecting the incoming fax tone and transferring the call to the attached fax device whether the answering machine or a phone picks up the call. It is currently being stored off-site, and I can't remember the actual brand/model of the device, but you should be able to do a Google or Yahoo! search to see if such a device is still marketed if you think this might work for you. It will require using a local answering machine device rather than the AT&T CallVantage voice mail. It is also possible that someone markets a stand-alone answering machine device that has the same capabilities built-in.
Ok bear with me. My HP-640 fax machine has a number of answer modes: Fax, Auto, TAM, DRPD and Telephone. I think what I need is either Auto or TAM. In the manual it describes AUTO as "The machine answers, it determines if a fax is being sent, if yes it receives, if no it rings 5 more times. If it is not picked up it tries to receive a fax again". The manual describes TAM as "The answering machine (ext?) listens, if it is a fax the machine receives else the answering machine records. If the answering machine is off the machine will attempt to receive fax. Set the answering machine to pickup in fewer than 4 rings. The answering machine may record a fax tone."

Now - Instead of an answering machine I have CallVantage. So if the call goes to CallVantage I need it to ring there until I either pickup or it goes to CallVantage voicemail. Otherwise if it's a fax I need the fax machine to receive.

So - what mode do I need and what order of rings to pickup do I need to set? Thank you.]]> http://www.dslreports.com/forum/remark,21008415 Tue, 26 Aug 2008 09:56:14 EDT Re: Fax sensing, is this possible http://www.dslreports.com/forum/remark,21007584 NetFixer :
said by Mediocrates See Profile :

How does the fax know how to pick up if the answering machine has already intercepted it? How does having the answering machine pick up before the fax, allow the call to roll over to to the answering machine?
I have a currently unused fax/answering machine controller that goes between the phone line and the attached devices. It is capable of detecting the incoming fax tone and transferring the call to the attached fax device whether the answering machine or a phone picks up the call. It is currently being stored off-site, and I can't remember the actual brand/model of the device, but you should be able to do a Google or Yahoo! search to see if such a device is still marketed if you think this might work for you. It will require using a local answering machine device rather than the AT&T CallVantage voice mail. It is also possible that someone markets a stand-alone answering machine device that has the same capabilities built-in.

Here is a link to one such device I just found with a Google search for "automatic fax switch":
»store.unical-estore.com/77310-1.html

--
We can never have enough of nature.
We need to witness our own limits transgressed, and some life pasturing freely where we never wander.
Test your firewall.]]> http://www.dslreports.com/forum/remark,21007584 Tue, 26 Aug 2008 01:42:02 EDT Re: Fax sensing, is this possible http://www.dslreports.com/forum/remark,21007459 Mediocrates : How does the fax know how to pick up if the answering machine has already intercepted it? How does having the answering machine pick up before the fax, allow the call to roll over to to the answering machine? ]]> http://www.dslreports.com/forum/remark,21007459 Tue, 26 Aug 2008 00:48:33 EDT Re: Fax sensing, is this possible http://www.dslreports.com/forum/remark,21006609 steve10956 : I used an answering machine in conjunction with the fax machine. When the answering machine picked up the fax machine would listen for modem tone and take the call if a fax came in.

I set Callvantage to answer afer 6 rings and set the answering machine to toll saver (4 rings if no messages; 2 rings if a message on the machine).

This arrangement worked well for me for a couple of years. The only downside was calls could roll to the Callvantage voicemail if the phone was in use (required to manage 2 voice mails).]]> http://www.dslreports.com/forum/remark,21006609 Mon, 25 Aug 2008 21:51:04 EDT Re: Fax sensing, is this possible http://www.dslreports.com/forum/remark,20989111 Mediocrates : right, thanks. not going to do that given the small yet occasionally crucial volumes I have to deal with. Kinko's would be cheaper than that.]]> http://www.dslreports.com/forum/remark,20989111 Fri, 22 Aug 2008 08:24:00 EDT Re: Fax sensing, is this possible http://www.dslreports.com/forum/remark,20987244 NetFixer : The only way I know of with either AT&T CallVantage, or with Vonage is to have a second line that is dedicated to fax usage, or to open an account with an internet fax provider such as eFax.

After trying fax over VoIP and frequently having problems with garbled faxes, I settled on eFax, which also gives me the ability to easily send and receive faxes while I am on the road. Even sending "paper" faxes are not really a problem, I just take a photo and send the image (even my simple 2 megapixel cell phone camera produces an image quality as good as most traditional fax machines).
--
We can never have enough of nature.
We need to witness our own limits transgressed, and some life pasturing freely where we never wander.
Test your firewall.]]> http://www.dslreports.com/forum/remark,20987244 Thu, 21 Aug 2008 20:19:34 EDT Re: Fax sensing, is this possible http://www.dslreports.com/forum/remark,20970327 Fisamo : Yeah, that FAX intercept idea would be great. I know that Stanaphone has that (but they're not taking new customers either), so it's not like it can't be done. *sigh*]]> http://www.dslreports.com/forum/remark,20970327 Mon, 18 Aug 2008 17:54:09 EDT Re: Fax sensing, is this possible http://www.dslreports.com/forum/remark,20970165 Mediocrates : Ok thanks. The actual problem is not when I'm sitting there. The problem is when I'm not. Either my voicemail is not operational because the fax will pick up first (my default setting) or my fax will never pick up because the voicemail will pick up first. Of course if they had a fax intercept to simply turn all the TIFF fax images over to an email SMTP server that would be fine too.]]> http://www.dslreports.com/forum/remark,20970165 Mon, 18 Aug 2008 17:27:37 EDT Re: Fax sensing, is this possible http://www.dslreports.com/forum/remark,20968831 Fisamo : Unfortunately, ATT does not offer distinctive ringing on CallVantage. So, AFAIK, there's no way with CallVantage as it's offered now (not that it's likely to change, given the recent announcement) to detect a FAX until you answer the line.

If you happen to answer a call while next to your FAX machine when the call comes in, many FAX machines have an 'answer now' type button so you can pull the transmission in when you hear the beeps from the sending machine. ]]> http://www.dslreports.com/forum/remark,20968831 Mon, 18 Aug 2008 13:26:34 EDT Fax sensing, is this possible http://www.dslreports.com/forum/remark,20968541 Mediocrates : I have an RJ-11 splitter out one port of my Centillium MTA-1. One split goes to a phone one split goes to a fax machine. Now normally I set the fax to answer AFTER the phone. This has the advantage of trashing junk faxes. BUT it trashes ALL faxes. Unless I know something is coming and I jigger the answer settings on CV to pick up AFTER the fax, and, ensure that 'Locate Me' is off, I won't receive a fax. Sending of course is fine.

So, the question is, is there a way that CV can determine that the inbound call is a fax vs. not a fax? I'm foggy on how ring sense or distinctive ring works. Would this possibly be a solution and if so, how do I set it up?]]> http://www.dslreports.com/forum/remark,20968541 Mon, 18 Aug 2008 12:33:28 EDT