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EPS

join:2008-02-13
Hingham, MA

reply to Matt

Re: I signed.

Google's customer service is essentially zero- they keep all their products in beta (case in point: Gmail) so they don't have to deal with people.


Matt
All noise, no signal.
Premium
join:2003-07-20
Jamestown, NC
kudos:12

said by EPS:

Google's customer service is essentially zero- they keep all their products in beta (case in point: Gmail) so they don't have to deal with people.
No support eh?

---

Hello,

Thank you for your report. We are aware of this problem, and our engineers are working diligently to find a solution.

If you've set Gmail to always use https and you're using the Gmail Notifier on a PC, you'll need to install an additional file.

1. Visit »google.com/mail/help/downloads/n···ttps.reg
2. Open the file.
3. Double click on the notifier_https.reg file.
4. Click 'yes' when you're asked to confirm if you want to add the information to the registry.
5. Restart the Notifier.

If you decide you no longer want to use the https setting, you'll need to install the other file included in the download to reset the Notifier. Use the same method as above with notifier_https_undo.reg.

Sincerely,

The Google Team

---

Hrm, they sent me a fix, for a beta product, that is free. Yeah, that is completely unacceptable.
--
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