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Links: ·Time Warner webpage ·Time Warner HDTV ·Roadrunner Cable Internet FAQ ·Roadrunner Forum ·Cable Users FAQ
AuthorAll Replies

Cogdis

join:2007-03-26
Floral Park, NY

1 edit

reply to nycityny

Re: What cable box TWC NYC are given out to customers

They have M cards. In fact that's all they have according to the guy that installed mine. I'm in queens but I think it's all the same.
edit: by the way they charge 5 bucks for that little card. they'll always make money...

nycityny
Premium
join:2005-08-09
New York, NY
Reviews:
·VoicePulse
·PHONE POWER
·RCN CABLE

said by Cogdis:

They have M cards. In fact that's all they have according to the guy that installed mine. I'm in queens but I think it's all the same.
edit: by the way they charge 5 bucks for that little card. they'll always make money...
So the guy lied to me to my face when he said that they don't have M cards. Reduces my desire to become a Time Warner customer. I'm currently with RCN and I believe they charge $1.50 for M cards.


twccsr

@verizon.net

said by nycityny:

said by Cogdis:

They have M cards. In fact that's all they have according to the guy that installed mine. I'm in queens but I think it's all the same.
edit: by the way they charge 5 bucks for that little card. they'll always make money...
So the guy lied to me to my face when he said that they don't have M cards. Reduces my desire to become a Time Warner customer. I'm currently with RCN and I believe they charge $1.50 for M cards.
cable cards are not very popular and are problematic. some reps unintentionally give u wrong info.


Vchat20
Landing is the REAL challenge
Premium
join:2003-09-16
Columbus, OH

reply to nycityny
Actually, the multi-stream cablecards in those boxes are included with and tied to those boxes. So while they may be plentiful in the SA*HDC's, the CSR may be truthful in that there are no 'standalone' multi-stream cards available.


bananaman

join:2002-10-26
New York, NY

Just had an M-Card installed in Manhattan two weeks ago. Judging by the tech's toolbox, there's no shortage.

The only thing there's a shortage of is common sense at TWC!

I tried to pick the M-Card up at the office, but they insisted on rolling a truck. So a week later the truck rolled, the tech phoned in the serial number from the card and the host id from my TiVo, everything worked, and he left.

Why can't TWC just give you a CableCard and let you input the serial number and host id on their web site?

Customers would get their service a week earlier, TWC would increase the productivity of their techs, save the cost of a truck roll, and the environment would be saved a few miles of truck driving.

Win, win, win, and win!


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