viperlmw
Premium
join:2005-01-25
 ·Qwest.net
| reply to wentlanc
Re: Engineer vs Agenda
said by wentlanc  :said by telcolackey :In a number of much more technical engineering forums (vs BBR) there is a fair amount of consensus that traffic priority/management of interactive vs non-interactive is the right thing to do in congested situations. How this is done is a different discussion. Can you post links to some of these? I'd be curious to peruse.... Do a search for QOS (for example »A word on QOS and prioritization ) |
|
en102
Canadian, eh?
join:2001-01-26
Valencia, CA
 ·RoadRunner Cable
·DSL EXTREME
| reply to wentlanc
You may find it difficult to believe, but the larger the industry, the less 'listening' that is typically performed, and more bullish the management is on promoting a generic service which will maximize revenue.
Eg. Many 'indie' ISPs as well as other institutions will listen to what their customers want, as their customer base is smaller (eg. DSL-Extreme is a good example of this - providing good service, keeping out of the traffic shaping business with a basic no-frills Internet connection).
Larger 'mega corp' tend to dictate policy and direction, as there are many customers (millions) to deal with, and a $1 saving or extra revenue per customer means lots of $$$ in general.
Neither really care about you personally... just that with a smaller company, your voice can be heard. There are a few exceptions to the rule (e.g. current iPhone 3G issues on mega corp AT&T). This comes down to something more like a special interest group.
--
Canada = Hollywood North |
|
wentlanc
You Can't Fix Dumb..
join:2003-07-30
Maineville, OH
| reply to telcolackey
said by telcolackey :In a number of much more technical engineering forums (vs BBR) there is a fair amount of consensus that traffic priority/management of interactive vs non-interactive is the right thing to do in congested situations. How this is done is a different discussion. Can you post links to some of these? I'd be curious to peruse....
said by telcolackey :Here in BBR there are more end users than engineers so the conversation focuses on more entitlement aspects of broadband vs the technical merits of network management. If you debate the majority, you are called a "fanboy". Many times it is not worth the effort as a few (who I am sure will reply to this) are not worth debating. People are posting their opinions in a public forum. At my work, we call this Voice of the Customer. It's worth listening to if you are in business to provide service to customers.
cw |
|
