dnewman
join:2000-07-22
Houston, TX
2 edits | reply to Colonnade
Re: Oplink DSL Service
We appreciate Colonnade switching to Oplink.net, and his kind comments. We're only in Houston - all of us live here and all of us work here - so tech support is local. Our DSL equipment and Internet backbone is in Level3. It's the first hop from a DSL client's local network, and other destinations in L3 should only be a few hops further. Thanks, Colonnade! |
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Colonnade
join:2008-08-20
Humble, TX
| Not to bash the company I had services with since 1994, but the quality, outages and finally the number of hops just to the Level3 Data Center in Greenspoint was over 30.... that was enough. I just turned on the Oplink DSL service and I am not only 4 hops from my VOIP Level3 Server and the sound quality and packet loss, echo has disappeared. I run my own VOIP server and broadcast dialer.... and it's a huge cost savings.
With my old DSL I could never get their tech support, never get any repairs, and always wound up talking to some new person in Phoenix .... of whom did nothing. |
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