http://www.dslreports.com/forum/r20979212 en Wed, 02 Dec 2009 10:39:18 EDT Wed, 02 Dec 2009 10:39:18 EDT http://www.dslreports.com/forum/remark,21124595 dnewman : We appreciate Colonnade switching to Oplink.net, and his kind comments. We're only in Houston - all of us live here and all of us work here - so tech support is local. Our DSL equipment and Internet backbone is in Level3. It's the first hop from a DSL client's local network, and other destinations in L3 should only be a few hops further. Thanks, Colonnade!]]> http://www.dslreports.com/forum/remark,21124595 Wed, 17 Sep 2008 11:26:48 EDT http://www.dslreports.com/forum/remark,20979212 Colonnade : Not to bash the company I had services with since 1994, but the quality, outages and finally the number of hops just to the Level3 Data Center in Greenspoint was over 30.... that was enough. I just turned on the Oplink DSL service and I am not only 4 hops from my VOIP Level3 Server and the sound quality and packet loss, echo has disappeared. I run my own VOIP server and broadcast dialer.... and it's a huge cost savings.

With my old DSL I could never get their tech support, never get any repairs, and always wound up talking to some new person in Phoenix .... of whom did nothing.]]> http://www.dslreports.com/forum/remark,20979212 Wed, 20 Aug 2008 11:50:53 EDT