Reviews:
 ·Armstrong Zoom ..
| Not that I will ever see it.. But what is so good about T-Mobile? I have never heard anything good about them. The only time I ever really dealt with them is I bough a lot of unlocked phones that where used on the T-Mobile network so I could use them overseas.
So, What is the big deal? Again, I will never get the service let alone buy it if I could, but what is so great about them that people are willing to switch on every post just about that I have seen?
I switched from Verizon (850 band) to Sprint (1900 band) because Verizon did not work through my brick home walls. I understand why lower frequencies should work better but I have found that really id not the case. So other than that, what other arguments justify that they have something good to offer?
Sorry if I come off as flaming T-Mobile, I really just want to know what is so good about them. Clearly it sounds like you cannot get service anywhere, why use them? |
 ferdeenandPremium
join:2001-08-20
Orlando, FL
kudos:1
 ·T-Mobile US
| reply to keyboard5684
I've been hearing people bash their coverage for years. People are taking what was true five years ago, and applying it to now, as if they've made no effort to improve coverage. I have been with T-Mobile since it was VoiceStream in this area, and in the last seven years, I have never had an issue with coverage, call quality, dropped calls, or poor customer service. In the early T-Mobile days, I am sure some areas were less than desirable due to the network being a crunched up mess of smaller regional carriers, but they have put in the time and money to make a robust national network. From here to Maine, I have never encountered a point where I was not able to place a call. When I go to my parent's house, out in the middle of the forest, I am the only one who gets service. No Sprint, Nextel, Verizon, or AT&T. Their gaps in service are really only where there is no service from anyone, except maybe some old analog systems. Also, in the past seven years, I've never had a billing issue, and I've never had a problem that wasn't quickly fixed by a very pleasant rep that I got to speak to less than two minutes after calling. One call is all it ever takes. One call that I hang up from not in rage, but pleased with the outcome. Every time. Then there is all the talk about 3G taking so long. Yes, they are behind everyone else, but I know that it is starting to happen. I know that the wait will be worth it, because I know how they are about making sure things run properly before releasing them into the public. I've heard about the iPhone issues, about AT&T's 3G issues, and so on and so on, but I have yet to see anyone complain about a major issue with T-Mobile's network stability, or major phone issues, only about having to wait for new features. I have heard some complaints about their California network, but as I recall, that is the system they got from Cingular, and they are the one who have to upgrade what was built by Mr. More Bars in More Places.
As a long time customer, never once have I hesitated when asked to extend my contract for an upgrade, or any other reason. They are the longest standing phone or utility account I have, and I will continue to keep my relationship with them for many, many more years. Can't say I felt that way ever when with AT&T, Sprint, or BellSouth Mobility way back when. They are one of the few companies I will stand up for day after day, because they have earned my loyalty again and again, and every time I call and I am thanked for being a customer since 2001, I know that my loyalty is appreciated. I don't hold back one bit when recommending them to others as I know that anyone I recommend to them will have a great experience. |
| I've had T-Mobile for years and am very pleased. I travel all over the US, and have no issues. T-Mobile data plan EDGE is inexpensive - $29.99 a month for data/e-mail, unlimited attachments included. UMA with Blackberry has some issues that I've read about, but no problems with my Curve and UMA. For no extra charge I can make calls and access the web using UMA with any access point that is open or provides a WEP or WMA key, so if there is wifi available I have 5 bars.
For example, in Death Valley there was no voice or EDGE, I was able to make calls and e-mail/access the web from the available WI-FI. The minutes are treated as regular calling plan minutes even though they use UMA. For an extra $10 a month voice and data over UMA is unlimited.
Most markets have roaming agreements with ATT, which may explain the decent coverage. |
