jordanair
join:2000-08-15
Wylie, TX
| reply to Boricua65
Re: AT&T Yahoo Browser no longer available?
yeah and using an old CD will also cause more problems than it is worth .. ie walking the customer through registering a new ID .. and also depending on how old putting outdated software on the pc.. when I worked at STS most of us advised the customer to place the CD in the round file.. my personal opinion is if Att in not making available the browser then there has to be a reason one I suspect is that since Yahoo never made the browser compatible with Vista , or really work well with IE 7 I thought this was coming. Fron a STS agent point of view it was a lot of hassle and very limited support from yahoo when you did make an escaltion to Yahoo. To me the software put too much crap on the computer and was not written to Microsoft's standards.. I also think Yahoo has piggybacked of ATT long enough, but thats my opinoinmaybe pogo with be better since I believe it is based off of firefox .. Iagree change is constant |
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Boricua65
join:2002-01-26
Puerto Rico | reply to Brian Grif_n
Gently remind your customers that in the IT world change is always constant. With that said, if you have an old CD, or if one of your customers do, you can use that instead.
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Yo te digo, el mundo esta jodido |
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Brian Grif_n
Wireless Guru
join:2001-01-17
Reno, NV
| reply to ftthz
I don't personally use the browser. Most of my clients don't handle change very well. When I have to re-install Windows for a customer, they want to use exactly what browser they are used to - or else I'm going to get calls every other day with questions "How do I do this?...".
It would be nice to see some official published information from Yahoo stating that they are discontinuing the browser. If that's the case, it will be easier for my clients to understand that it's not my fault, and they will more easily transition to IE or FF.
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Check out my website: www.renowirelessinfo.com |
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