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Forums » AT&T Will Now Install Your Home Theater » Who will service?
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GOLFnSUN
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join:2002-03-03
Avalon, NJ
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1 edit
reply to daveberstein
Re: Who will service?

said by daveberstein See Profile :

Karl or anyone
Usually this is handled by an independent company and/or contractors. But I haven't seen any evidence of that. Does anyone know who (or which company) will actually come to people's homes?
Dave Burstein
It will be 3rd party contractors. And it will be different contractors in different parts of the country. And AT&T has not listed who these are.

Their TOS for AT&T Connectech states they can use contractors all they want.
»www.att.com/gen/general?pid=12034
Third Parties. AT&T reserves the right to deliver all services via independent and authorized third party service representatives and technicians.
They will use the cheapest they can contract for and change contractors as they deem fit. You probably won't see who they are using as that will be AT&T proprietary info.

Only after the service is available for awhile will the companies they contracted with become known as users post that info in forums like BBR or disgruntled AT&T employees leak that info to the public.
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en102
Canadian, eh?

join:2001-01-26
Valencia, CA
I suspect that it will be whoever is cheapest, and meets AT&T's requirements.
Possibly Firedog, GeekSquad, or any other indie installer that's looking for a buck
--
Canada = Hollywood North


emsbronco

@alter.net
Probably through onforce.com

jtackett

join:2000-11-02
Atlanta, GA
reply to en102
From the Terms of Service section on the ConnecTech website - "Third Parties. AT&T reserves the right to deliver all services via independent and authorized third party service representatives and technicians."
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