US Telco Support > AT&T > AT&T West > Router rejects SBC ping?

reply to VaudeVillian

Re: Router rejects SBC ping?

quote:

---

Message Log:
8/21/08 02:15:41 PM L5 KS: Using configured options found in flash
8/21/08 02:15:41 PM L5 KS: Customer default options found in flash - using
8/21/08 02:15:41 PM L3 BOOT: Cold start v7.6.1 ----------------------------------
8/21/08 02:15:41 PM L3 IP address server initialization complete
8/21/08 02:15:41 PM L3 HB: heartbeat service initializing
8/21/08 02:15:41 PM L3 HB: heartbeat option disabled
8/21/08 02:15:41 PM L4 BR: Using saved configuration options
8/21/08 02:15:41 PM L4 BR: Netopia SOC OS version 7.6.1 (build r7)
8/21/08 02:15:41 PM L4 BR: Netopia-3000/33476968 (Netopia-3000, rev 1), PID 1225
8/21/08 02:15:41 PM L4 BR: last install status: Firmware Install Was Successful
8/21/08 02:15:41 PM L4 BR: memory sizes - 4096K Flash, 16384K RAM
8/21/08 02:15:41 PM L3 BR: Starting kernel
8/21/08 02:15:41 PM L3 AAL5: initializing service
8/21/08 02:15:41 PM L4 ATM: Waiting for PHY layer to come up
8/21/08 02:15:41 PM L3 POE: Initializing PPP over Ethernet service
8/21/08 02:15:41 PM L4 POE: Binding to Ethernet (ether/vcc1)
8/21/08 02:15:41 PM L3 BRDG: Configuring port (10/100BT-LAN)
8/21/08 02:15:41 PM L3 BRDG: Bridge not enabled for WAN.
8/21/08 02:15:41 PM L3 BRDG: Bridging from one WAN port to another is disabled
8/21/08 02:15:41 PM L3 BRDG: Initialization complete
8/21/08 02:15:41 PM L4 IP: Routing between WAN ports is disabled
8/21/08 02:15:41 PM L4 IP: IPSec client pass through is enabled
8/21/08 02:15:41 PM L4 IP: Address mapping enabled on interface PPP over Ethernet vcc1
8/21/08 02:15:41 PM L3 IP: Adding default gateway over PPP over Ethernet vcc1
8/21/08 02:15:41 PM L3 IP: Initialization complete
8/21/08 02:15:41 PM L3 IPSec: initializing service
8/21/08 02:15:41 PM L3 IPSec: Initialization complete
8/21/08 02:15:41 PM L3 PPP: PPP over Ethernet vcc1 binding to PPPoE
8/21/08 02:15:41 PM L3 PPP: PPP over Ethernet vcc1 Port listening for incoming PPP connection requests
8/21/08 02:15:41 PM L3 BRDG: (10/100BT-LAN) Port Physical Link Active
8/21/08 02:15:41 PM L3 IP: (10/100BT-LAN) Ethernet Physical Link Active
8/21/08 02:15:41 PM L3 IP: (10/100BT-LAN) IP Protocol Up
8/21/08 02:15:41 PM L3 RIP: initializing
8/21/08 02:15:41 PM L3 DHCP: Initializing Service
8/21/08 02:15:41 PM L3 DHCP: Setup Server On UDP Port 67
8/21/08 02:15:41 PM L3 DHCP: Setup Client On UDP Port 68
8/21/08 02:15:41 PM L3 DNS: initializing service
8/21/08 02:15:41 PM L4 DNS: nameserver address is 0.0.0.0
8/21/08 02:15:41 PM L3 SNMP: initializing service over UDP
8/21/08 02:15:41 PM L3 DIA: Diagnostics service initializing
8/21/08 02:15:41 PM L3 FW: initializing service
8/21/08 02:15:41 PM L3 SSL: Initializing Service
8/21/08 02:15:41 PM L3 SSL: Installed Verisign, Equifax & Thawte Root CA certificates
8/21/08 02:15:41 PM L3 SSL: Initialization Success
8/21/08 02:15:44 PM L3 Wireless: Driver Initialized
8/21/08 02:15:44 PM L3 LHD: IP 192.168.1.124, MAC 00-21-00-08-98-3e
8/21/08 02:15:44 PM L3 LHD: Interface N/A, State online
8/21/08 02:15:49 PM L3 LHD: IP 192.168.1.65, MAC 00-0c-6e-f4-6a-75
8/21/08 02:15:49 PM L3 LHD: Interface N/A, State online
8/21/08 02:16:09 PM L4 RFC1483-1 up
8/21/08 02:16:11 PM L3 Service-Name=ANY
8/21/08 02:16:11 PM L3 Host-Uniq 00000001
8/21/08 02:16:11 PM L3 AC-Name=90084090400329-rback7.bkfdca
8/21/08 02:16:11 PM L3 Service-Name=ANY
8/21/08 02:16:11 PM L3 lcp: LCP Send Config-Request+
8/21/08 02:16:11 PM L3 MRU 0x5d4+ MAGIC 0x918f8650+
8/21/08 02:16:11 PM L3 lcp: LCP Recv Config-Req:+
8/21/08 02:16:11 PM L3 MRU(1492) (ACK) AUTHTYPE(c023) (PAP) (ACK) MAGICNUMBER
8/21/08 02:16:11 PM L3 (3cdafc66) (ACK)
8/21/08 02:16:11 PM L3 lcp: returning Configure-Ack
8/21/08 02:16:14 PM L3 pap: received Authenticate-Ack, id 1
8/21/08 02:16:14 PM L3 pap: Remote message:
8/21/08 02:16:14 PM L3 ipcp: IPCP Config-Request+
8/21/08 02:16:14 PM L3 ADDR(0x0) DNS(0x0) DNS2(0x0) WINS(0x0) WINS2(0x0)
8/21/08 02:16:14 PM L3 ipcp: IPCP Recv Config-Req:+
8/21/08 02:16:14 PM L3 ADDR(75.26.49.254) (ACK)
8/21/08 02:16:14 PM L3 ipcp: returning Configure-ACK
8/21/08 02:16:14 PM L3 ipcp: IPCP Config-Request+
8/21/08 02:16:14 PM L3 ADDR(0x0) DNS(0x0) DNS2(0x0)
8/21/08 02:16:14 PM L3 ipcp: IPCP Config-Request+
8/21/08 02:16:14 PM L3 ADDR(0x4b1a3184) DNS(0x445e9c01) DNS2(0x445e9d01)
8/21/08 02:16:14 PM L3 ipcp: negotiated remote IP address 75.26.49.254
8/21/08 02:16:14 PM L3 ipcp: negotiated IP address 75.26.49.132
8/21/08 02:16:14 PM L3 ipcp: negotiated TCP hdr commpression off
8/21/08 02:16:16 PM L3 NTP: Update system date & time
8/21/08 02:16:24 PM L3 LHD: IP 192.168.1.2, MAC 00-19-db-cc-99-2d
8/21/08 02:16:24 PM L3 LHD: Interface N/A, State online
8/21/08 02:20:49 PM L3 LHD: IP 192.168.1.1, MAC 00-19-db-cc-99-2d
8/21/08 02:20:49 PM L3 LHD: Interface N/A, State online
8/21/08 02:28:47 PM L4 RFC1483-1 up
8/21/08 02:28:47 PM L3 PPPOE: Sending PADT packet for PPP , Session 0x4446 is closed
8/21/08 02:28:49 PM L4 HTTP: "admin" completed login from 192.168.1.2
8/21/08 02:28:51 PM L3 Service-Name=ANY
8/21/08 02:28:51 PM L3 Host-Uniq 00000003
8/21/08 02:28:51 PM L3 AC-Name=90084090400329-rback7.bkfdca
8/21/08 02:28:51 PM L3 Service-Name=ANY
8/21/08 02:28:51 PM L3 lcp: LCP Send Config-Request+
8/21/08 02:28:51 PM L3 MRU 0x5d4+ MAGIC 0x4297b00d+
8/21/08 02:28:51 PM L3 lcp: LCP Recv Config-Req:+
8/21/08 02:28:51 PM L3 MRU(1492) (ACK) AUTHTYPE(c023) (PAP) (ACK) MAGICNUMBER
8/21/08 02:28:51 PM L3 (155bfacd) (ACK)
8/21/08 02:28:51 PM L3 lcp: returning Configure-Ack
8/21/08 02:28:54 PM L3 pap: received Authenticate-Ack, id 2
8/21/08 02:28:54 PM L3 pap: Remote message:
8/21/08 02:28:54 PM L3 ipcp: IPCP Config-Request+
8/21/08 02:28:54 PM L3 ADDR(0x0) DNS(0x0) DNS2(0x0) WINS(0x0) WINS2(0x0)
8/21/08 02:28:54 PM L3 ipcp: IPCP Config-Request+
8/21/08 02:28:54 PM L3 ADDR(0x0) DNS(0x0) DNS2(0x0)
8/21/08 02:28:54 PM L3 ipcp: IPCP Config-Request+
8/21/08 02:28:54 PM L3 ADDR(0x4b0fe620) DNS(0x445e9c01) DNS2(0x445e9d01)
8/21/08 02:28:57 PM L3 ipcp: IPCP Config-Request+
8/21/08 02:28:57 PM L3 ADDR(0x4b0fe620) DNS(0x445e9c01) DNS2(0x445e9d01)
8/21/08 02:29:00 PM L3 ipcp: IPCP Recv Config-Req:+
8/21/08 02:29:00 PM L3 ADDR(75.15.231.254) (ACK)
8/21/08 02:29:00 PM L3 ipcp: returning Configure-ACK
8/21/08 02:29:00 PM L3 ipcp: IPCP Config-Request+
8/21/08 02:29:00 PM L3 ADDR(0x4b0fe620) DNS(0x445e9c01) DNS2(0x445e9d01)
8/21/08 02:29:03 PM L3 ipcp: IPCP Recv Config-Req:+
8/21/08 02:29:03 PM L3 ADDR(75.15.231.254) (ACK)
8/21/08 02:29:03 PM L3 ipcp: returning Configure-ACK
8/21/08 02:29:03 PM L3 ipcp: IPCP Config-Request+
8/21/08 02:29:03 PM L3 ADDR(0x4b0fe620) DNS(0x445e9c01) DNS2(0x445e9d01)
8/21/08 02:29:06 PM L3 ipcp: IPCP Recv Config-Req:+
8/21/08 02:29:06 PM L3 ADDR(75.15.231.254) (ACK)
8/21/08 02:29:06 PM L3 ipcp: returning Configure-ACK
8/21/08 02:29:06 PM L3 ipcp: IPCP Config-Request+
8/21/08 02:29:06 PM L3 ADDR(0x4b0fe620) DNS(0x445e9c01) DNS2(0x445e9d01)
8/21/08 02:29:09 PM L3 ipcp: IPCP Recv Config-Req:+
8/21/08 02:29:09 PM L3 ADDR(75.15.231.254) (ACK)
8/21/08 02:29:09 PM L3 ipcp: returning Configure-ACK
8/21/08 02:29:09 PM L3 ipcp: IPCP Config-Request+
8/21/08 02:29:09 PM L3 ADDR(0x4b0fe620) DNS(0x445e9c01) DNS2(0x445e9d01)
8/21/08 02:29:12 PM L3 ipcp: IPCP Config-Request+
8/21/08 02:29:12 PM L3 ADDR(0x4b0fe620) DNS(0x445e9c01) DNS2(0x445e9d01)
8/21/08 02:29:15 PM L3 ipcp: IPCP Config-Request+
8/21/08 02:29:15 PM L3 ADDR(0x4b0fe620) DNS(0x445e9c01) DNS2(0x445e9d01)
8/21/08 02:29:18 PM L3 ipcp: IPCP Config-Request+
8/21/08 02:29:18 PM L3 ADDR(0x4b0fe620) DNS(0x445e9c01) DNS2(0x445e9d01)
8/21/08 02:29:33 PM L4 RFC1483-1 up
8/21/08 02:29:37 PM L3 PPPOE: Sending PADT packet for PPP , Session 0x482f is closed
8/21/08 02:29:37 PM L3 Service-Name=ANY
8/21/08 02:29:37 PM L3 Host-Uniq 00000004
8/21/08 02:29:37 PM L3 AC-Name=90084090400329-rback7.bkfdca
8/21/08 02:29:37 PM L3 Service-Name=ANY
8/21/08 02:29:38 PM L3 lcp: LCP Send Config-Request+
8/21/08 02:29:38 PM L3 MRU 0x5d4+ MAGIC 0x1806276b+
8/21/08 02:29:38 PM L3 lcp: LCP Recv Config-Req:+
8/21/08 02:29:38 PM L3 MRU(1492) (ACK) AUTHTYPE(c023) (PAP) (ACK) MAGICNUMBER
8/21/08 02:29:38 PM L3 (16557a23) (ACK)
8/21/08 02:29:38 PM L3 lcp: returning Configure-Ack
8/21/08 02:29:39 PM L3 pap: received Authenticate-Ack, id 1
8/21/08 02:29:39 PM L3 pap: Remote message:
8/21/08 02:29:39 PM L3 ipcp: IPCP Config-Request+
8/21/08 02:29:39 PM L3 ADDR(0x0) DNS(0x0) DNS2(0x0) WINS(0x0) WINS2(0x0)
8/21/08 02:29:39 PM L3 ipcp: IPCP Recv Config-Req:+
8/21/08 02:29:39 PM L3 ADDR(75.15.239.254) (ACK)
8/21/08 02:29:39 PM L3 ipcp: returning Configure-ACK
8/21/08 02:29:39 PM L3 ipcp: IPCP Config-Request+
8/21/08 02:29:39 PM L3 ADDR(0x0) DNS(0x0) DNS2(0x0)
8/21/08 02:29:39 PM L3 ipcp: IPCP Config-Request+
8/21/08 02:29:39 PM L3 ADDR(0x4b0fefd9) DNS(0x445e9c01) DNS2(0x445e9d01)
8/21/08 02:29:39 PM L3 ipcp: negotiated remote IP address 75.15.239.254
8/21/08 02:29:39 PM L3 ipcp: negotiated IP address 75.15.239.217
8/21/08 02:29:39 PM L3 ipcp: negotiated TCP hdr commpression off
8/21/08 02:35:04 PM L4 HTTP: "admin" host 192.168.1.2 logging out (timing out)
8/21/08 02:38:09 PM L4 HTTP: "admin" completed login from 192.168.1.2
8/21/08 02:43:30 PM L4 HTTP: "admin" host 192.168.1.2 logging out (timing out)
8/21/08 03:33:23 PM L4 RFC1483-1 up
8/21/08 03:33:27 PM L3 PPPOE: Sending PADT packet for PPP , Session 0x4874 is closed
8/21/08 03:33:27 PM L3 Service-Name=ANY
8/21/08 03:33:27 PM L3 Host-Uniq 00000005
8/21/08 03:33:27 PM L3 AC-Name=90084090400329-rback7.bkfdca
8/21/08 03:33:27 PM L3 Service-Name=ANY
8/21/08 03:33:27 PM L3 lcp: LCP Send Config-Request+
8/21/08 03:33:27 PM L3 MRU 0x5d4+ MAGIC 0x756af2e4+
8/21/08 03:33:27 PM L3 lcp: LCP Recv Config-Req:+
8/21/08 03:33:27 PM L3 MRU(1492) (ACK) AUTHTYPE(c023) (PAP) (ACK) MAGICNUMBER
8/21/08 03:33:27 PM L3 (7408afbe) (ACK)
8/21/08 03:33:27 PM L3 lcp: returning Configure-Ack
8/21/08 03:33:29 PM L3 pap: received Authenticate-Ack, id 1
8/21/08 03:33:32 PM L3 pap: received Authenticate-Ack, id 3
8/21/08 03:33:32 PM L3 pap: Remote message:
8/21/08 03:33:32 PM L3 ipcp: IPCP Config-Request+
8/21/08 03:33:32 PM L3 ADDR(0x0) DNS(0x0) DNS2(0x0) WINS(0x0) WINS2(0x0)
8/21/08 03:33:33 PM L3 ipcp: IPCP Config-Request+
8/21/08 03:33:33 PM L3 ADDR(0x0) DNS(0x0) DNS2(0x0)
8/21/08 03:33:33 PM L3 ipcp: IPCP Recv Config-Req:+
8/21/08 03:33:33 PM L3 ADDR(75.15.255.254) (ACK)
8/21/08 03:33:33 PM L3 ipcp: returning Configure-ACK
8/21/08 03:33:33 PM L3 ipcp: IPCP Config-Request+
8/21/08 03:33:33 PM L3 ADDR(0x4b0ffe1a) DNS(0x445e9c01) DNS2(0x445e9d01)
8/21/08 03:33:33 PM L3 ipcp: negotiated remote IP address 75.15.255.254
8/21/08 03:33:33 PM L3 ipcp: negotiated IP address 75.15.254.26
8/21/08 03:33:33 PM L3 ipcp: negotiated TCP hdr commpression off
8/21/08 03:33:34 PM L4 HTTP: "admin" completed login from 192.168.1.2

---

Well the log has a few clues but not enough.....
You should also be able to view a page that has info like what's below:
ADSL Line State: Up
ADSL Startup Attempts: 5
ADSL Modulation: DMT
Datapump Version: 3.22
Downstream Upstream
---------- ----------
SNR Margin: 18.6 14.0 dB
Line Attenuation: 0.4 4.0 dB
Errored Seconds: 14 3
Loss of Signal: 4 4
Loss of Frame: 0 0
CRC Errors: 0 0
Data Rate: 8000 800

quote:

---

ADSL Line State: Up
ADSL Startup Attempts: 26
ADSL Modulation: DMT
ADSL Data Path: Interleave
Datapump Version: DSP 5.2.2.0, HAL 5.2.2.0
Downstream Upstream
---------- ----------
SNR Margin: 13.50 14.00 dB
Line Attenuation: 53.00 31.50 dB
Output Power: 17.69 11.90 dB
Errored Seconds: 0 0
Loss of Signal: 0 0
Loss of Frame: 0 0
CRC Errors: 0 5
Data Rate: 2496 512

---

here is my syslog DURING a loss of DSL

quote:

---

Message Log:
8/22/08 10:16:34 PM L5 KS: Using configured options found in flash
8/22/08 10:16:34 PM L5 KS: Customer default options found in flash - using
8/22/08 10:16:34 PM L3 BOOT: Cold start v7.6.1 ----------------------------------
8/22/08 10:16:34 PM L3 IP address server initialization complete
8/22/08 10:16:34 PM L3 HB: heartbeat service initializing
8/22/08 10:16:34 PM L3 HB: heartbeat option disabled
8/22/08 10:16:34 PM L4 BR: Using saved configuration options
8/22/08 10:16:34 PM L4 BR: Netopia SOC OS version 7.6.1 (build r7)
8/22/08 10:16:34 PM L4 BR: Netopia-3000/33476968 (Netopia-3000, rev 1), PID 1225
8/22/08 10:16:34 PM L4 BR: last install status: Firmware Install Was Successful
8/22/08 10:16:34 PM L4 BR: memory sizes - 4096K Flash, 16384K RAM
8/22/08 10:16:34 PM L3 BR: Starting kernel
8/22/08 10:16:34 PM L3 AAL5: initializing service
8/22/08 10:16:34 PM L4 ATM: Waiting for PHY layer to come up
8/22/08 10:16:34 PM L3 POE: Initializing PPP over Ethernet service
8/22/08 10:16:34 PM L4 POE: Binding to Ethernet (ether/vcc1)
8/22/08 10:16:34 PM L3 BRDG: Configuring port (10/100BT-LAN)
8/22/08 10:16:34 PM L3 BRDG: Bridge not enabled for WAN.
8/22/08 10:16:34 PM L3 BRDG: Bridging from one WAN port to another is disabled
8/22/08 10:16:34 PM L3 BRDG: Initialization complete
8/22/08 10:16:34 PM L4 IP: Routing between WAN ports is disabled
8/22/08 10:16:34 PM L4 IP: IPSec client pass through is enabled
8/22/08 10:16:34 PM L4 IP: Address mapping enabled on interface PPP over Ethernet vcc1
8/22/08 10:16:34 PM L3 IP: Adding default gateway over PPP over Ethernet vcc1
8/22/08 10:16:34 PM L3 IP: Initialization complete
8/22/08 10:16:34 PM L3 IPSec: initializing service
8/22/08 10:16:34 PM L3 IPSec: Initialization complete
8/22/08 10:16:34 PM L3 PPP: PPP over Ethernet vcc1 binding to PPPoE
8/22/08 10:16:34 PM L3 PPP: PPP over Ethernet vcc1 Port listening for incoming PPP connection requests
8/22/08 10:16:34 PM L3 BRDG: (10/100BT-LAN) Port Physical Link Active
8/22/08 10:16:34 PM L3 IP: (10/100BT-LAN) Ethernet Physical Link Active
8/22/08 10:16:34 PM L3 IP: (10/100BT-LAN) IP Protocol Up
8/22/08 10:16:34 PM L3 RIP: initializing
8/22/08 10:16:34 PM L3 DHCP: Initializing Service
8/22/08 10:16:34 PM L3 DHCP: Setup Server On UDP Port 67
8/22/08 10:16:34 PM L3 DHCP: Setup Client On UDP Port 68
8/22/08 10:16:34 PM L3 DNS: initializing service
8/22/08 10:16:34 PM L4 DNS: nameserver address is 0.0.0.0
8/22/08 10:16:34 PM L3 SNMP: initializing service over UDP
8/22/08 10:16:34 PM L3 DIA: Diagnostics service initializing
8/22/08 10:16:34 PM L3 FW: initializing service
8/22/08 10:16:34 PM L3 SSL: Initializing Service
8/22/08 10:16:34 PM L3 SSL: Installed Verisign, Equifax & Thawte Root CA certificates
8/22/08 10:16:34 PM L3 SSL: Initialization Success
8/22/08 10:16:37 PM L3 Wireless: Driver Initialized
8/22/08 10:16:48 PM L3 LHD: IP 192.168.1.1, MAC 00-19-db-cc-99-2d
8/22/08 10:16:48 PM L3 LHD: Interface N/A, State online
8/22/08 10:16:48 PM L3 LHD: IP 192.168.1.2, MAC 00-19-db-cc-99-2d
8/22/08 10:16:48 PM L3 LHD: Interface N/A, State online
8/22/08 10:16:49 PM L4 HTTP: "admin" completed login from 192.168.1.2
8/22/08 10:17:01 PM L4 RFC1483-1 up
8/22/08 10:17:04 PM L3 Service-Name=ANY
8/22/08 10:17:04 PM L3 Host-Uniq 00000001
8/22/08 10:17:04 PM L3 AC-Name=90084090400329-rback7.bkfdca
8/22/08 10:17:04 PM L3 Service-Name=ANY
8/22/08 10:17:04 PM L3 lcp: LCP Send Config-Request+
8/22/08 10:17:04 PM L3 MRU 0x5d4+ MAGIC 0x958acc84+
8/22/08 10:17:04 PM L3 lcp: LCP Recv Config-Req:+
8/22/08 10:17:04 PM L3 MRU(1492) (ACK) AUTHTYPE(c023) (PAP) (ACK) MAGICNUMBER
8/22/08 10:17:04 PM L3 (42b393b6) (ACK)
8/22/08 10:17:04 PM L3 lcp: returning Configure-Ack
8/22/08 10:17:06 PM L3 pap: received Authenticate-Ack, id 1
8/22/08 10:17:06 PM L3 pap: Remote message:
8/22/08 10:17:06 PM L3 ipcp: IPCP Config-Request+
8/22/08 10:17:06 PM L3 ADDR(0x0) DNS(0x0) DNS2(0x0) WINS(0x0) WINS2(0x0)
8/22/08 10:17:06 PM L3 ipcp: IPCP Recv Config-Req:+
8/22/08 10:17:06 PM L3 ADDR(75.15.191.254) (ACK)
8/22/08 10:17:06 PM L3 ipcp: returning Configure-ACK
8/22/08 10:17:06 PM L3 ipcp: IPCP Config-Request+
8/22/08 10:17:06 PM L3 ADDR(0x0) DNS(0x0) DNS2(0x0)
8/22/08 10:17:06 PM L3 ipcp: IPCP Config-Request+
8/22/08 10:17:06 PM L3 ADDR(0x4b0fbf1b) DNS(0x445e9c01) DNS2(0x445e9d01)
8/22/08 10:17:06 PM L3 ipcp: negotiated remote IP address 75.15.191.254
8/22/08 10:17:06 PM L3 ipcp: negotiated IP address 75.15.191.27
8/22/08 10:17:06 PM L3 ipcp: negotiated TCP hdr commpression off
8/22/08 10:17:09 PM L3 NTP: Update system date & time
8/23/08 01:28:41 AM L4 HTTP: "admin" host 192.168.1.2 logging out (timing out)
8/23/08 01:54:16 AM L4 HTTP: "admin" completed login from 192.168.1.2
8/23/08 01:55:00 AM L4 RFC1483-1 up
8/23/08 01:55:02 AM L3 PPPOE: Sending PADT packet for PPP , Session 0x7bd7 is closed
8/23/08 01:55:02 AM L3 Service-Name=ANY
8/23/08 01:55:02 AM L3 Host-Uniq 00000002
8/23/08 01:55:02 AM L3 AC-Name=90084090400329-rback7.bkfdca
8/23/08 01:55:02 AM L3 Service-Name=ANY
8/23/08 01:55:02 AM L3 lcp: LCP Send Config-Request+
8/23/08 01:55:02 AM L3 MRU 0x5d4+ MAGIC 0x380ec90b+
8/23/08 01:55:02 AM L3 lcp: LCP Recv Config-Req:+
8/23/08 01:55:02 AM L3 MRU(1492) (ACK) AUTHTYPE(c023) (PAP) (ACK) MAGICNUMBER
8/23/08 01:55:02 AM L3 (c24f2e4) (ACK)
8/23/08 01:55:02 AM L3 lcp: returning Configure-Ack

---

reply to VaudeVillian
The stats give some info:
ADSL Startup Attempts: 26= constant loss of sync
SNR Margin: 13.50 14.00 dB= double digits is good
Line Attenuation: 53.00= loop to long for pro package
Data Rate: 2496 512= the sync rates should be 3008/512

With the netopia log I think the message "RFC1483-1 up" means the modem has sync and it has found the pvc other than that I see no useful info in the log.

One other thing you should do is connect the modem at the nid, if the stats are better there that's a good thing you may be able to improve the connection.
If the stats are not better at the nid I think your only remedy is to downgrade your speed package.

thanks for the help.
I'll try the NIC sometime today, and just wondering, if the connection is strong there that means the house's wiring needs worked on?

ummm I THINK we've been on this speed the whole time.

You can see your last six months of billing info and the speed package you have at the at&t yahoo portal page.
There is a >>> member center link >>> view billing statement link.

okay, yes. I've been on pro for the past 6 months.