 koma3504AdvocatePremium
join:2004-06-22
North Richland Hills, TX
2 edits | Well let's see I especially liked this part of this article
»www.techdirt.com/articles/200808···17.shtml
By the way, at this point, I've had the "hold voice" repeatedly pitch me on upgrading my service, mentioning that if I do, I can get access to "AT&T's award-winning customer service." I am getting curious as to exactly what "award" this is.
And then this
Finally, tech support! I give the guy my account info (again!) and he logs into my modem and he diagnoses: your connection is slow. I could have told him that. Wait, actually, I did tell him that. He doesn't know what to do, but says that tech support will call me back later. I thought he was tech support, but whatever.
This could be true.
I have now come to the conclusion that AT&T's "call transfer" system is actually a big roulette wheel that will dump you on any random person with a phone
My eighth customer support person tells me that the WiFi access on my account was canceled twice. Once last September and once in January. Why twice when I don't think I ever canceled it even once? He has no clue
NA the roulette wheel just to get the phone service/DSL is enough for me.
Everyone would probally be better off to just come here and ask.
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† Koma †
If YOu Don't Think It's Possable!! It's Acually A Reality!!The best way to predict the future is to invent it. Alan Kay!!
Ya Don't Know The signal Till Ya Ride It!!
Voice Break's There's Trouble!!!! |
