[Rant] Thanx for nothing, now about my damn qwestion!!! in Rants, Raves, and Praise http://www.dslreports.com/forum/r20993379 en Mon, 30 Nov 2009 13:48:12 EDT Mon, 30 Nov 2009 13:48:12 EDT Re: [Rant] Thanx for nothing, now about my damn qwestion!!! http://www.dslreports.com/forum/remark,20996604 sivran :
said by CylonRed See Profile :

Imagine that - they answer the questions and the OP is pissed.. No wonder so many fol;ks hate tech support jobs...
As a former tech support rep, I must say the callers are nothing compared to the management. I would not have hated that job nearly so much if it was just the computer illiterates I had to deal with. Hell sometimes the illiterates were the easier calls, they tended to do what I told 'em. :D

Angry ones suck, sure, but they were not actually that common, truth be told. I usually ended up handing them off to a "supervisor" and later, when I myself was the "supervisor" it was quite amusing how quickly their tune changed when a different voice came on the line. ;)
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The right of the people to be secure in their persons, houses, papers, and effects, against unreasonable searches and seizures, shall not be violated, and no warrants shall issue, but upon profitable cause...]]> http://www.dslreports.com/forum/remark,20996604 Sat, 23 Aug 2008 18:57:35 EDT Re: [Rant] Thanx for nothing, now about my damn qwestion!!! http://www.dslreports.com/forum/remark,20994471 CylonRed : Imagine that - they answer the questions and the OP is pissed.. No wonder so many folks hate tech support jobs...]]> http://www.dslreports.com/forum/remark,20994471 Sat, 23 Aug 2008 08:23:41 EDT Re: [Rant] Thanx for nothing, now about my damn qwestion!!! http://www.dslreports.com/forum/remark,20994158 Jahntassa : Hm..sounds like they answered your question, and then they gave you a useful answer.

What did you expect from them, a yes/no answer? They don't know what BIOS version you have unless you specified it. It's possible there's different revisions of the BIOS released during different build times. So they took the sensible path and told you what the lowest BIOS revision it would work with.

And, did you specify what market you were in? As Qwestion asked, how were they to know?]]> http://www.dslreports.com/forum/remark,20994158 Sat, 23 Aug 2008 02:45:51 EDT Re: [Rant] Thanx for nothing, now about my damn qwestion!!! http://www.dslreports.com/forum/remark,20993976 anon :
said by toplevelpot See Profile :


Today, I got tired of waiting for a Brit shop to post an eta date on something so I cut the chase and went straight to the manufacturer.
ME-"Is the I-ram box going to be released, and if so when?"
THEM-"Thank you for your interest. The I-ram box will not be released in the US/Canada market." Thanx for nothing, now about my damn qwestion?!?!?!?!?
Okay, I'll bite: how were they to know that you were writing them from the UK rather than the US or Canada?

And if you are actually in the US, have you ever thought about the possibility that the manufacturer might have a licensing agreement with a given patent holder forbidding them from making sales in North America?

(Just asking.)]]> http://www.dslreports.com/forum/remark,20993976 Sat, 23 Aug 2008 01:26:43 EDT Re: [Rant] Thanx for nothing, now about my damn qwestion!!! http://www.dslreports.com/forum/remark,20993833 toplevelpot : #1=SCAN_UK
#2=?
:-p]]> http://www.dslreports.com/forum/remark,20993833 Sat, 23 Aug 2008 00:33:06 EDT Re: [Rant] Thanx for nothing, now about my damn qwestion!!! http://www.dslreports.com/forum/remark,20993671 removed : What's a Brit shop? And a qwestion? :hmm:]]> http://www.dslreports.com/forum/remark,20993671 Fri, 22 Aug 2008 23:42:20 EDT [Rant] Thanx for nothing, now about my damn qwestion!!! http://www.dslreports.com/forum/remark,20993379 toplevelpot : A few weeks ago I wrote my mobo maker and asked if a chip would work w/my mobo w/out a bios flash. Sounds simple, right? Answer= "WITH bios ver. blah blah blah, that chip will work with your...". Thanx, now about MY damn qwestion?
Today, I got tired of waiting for a Brit shop to post an eta date on something so I cut the chase and went straight to the manufacturer.
ME-"Is the I-ram box going to be released, and if so when?"
THEM-"Thank you for your interest. The I-ram box will not be released in the US/Canada market." Thanx for nothing, now about my damn qwestion?!?!?!?!?
Thank you for reading, I really needed to vent. I was gonna put this in general qwestions, but after reading what I wrote I KNEW where to put it :D
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"Sir, I protest! I am not a merry man!"]]> http://www.dslreports.com/forum/remark,20993379 Fri, 22 Aug 2008 22:34:44 EDT