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·RoadRunner Cable
| said by CylonRed :Imagine that - they answer the questions and the OP is pissed.. No wonder so many fol;ks hate tech support jobs... As a former tech support rep, I must say the callers are nothing compared to the management. I would not have hated that job nearly so much if it was just the computer illiterates I had to deal with. Hell sometimes the illiterates were the easier calls, they tended to do what I told 'em. 
Angry ones suck, sure, but they were not actually that common, truth be told. I usually ended up handing them off to a "supervisor" and later, when I myself was the "supervisor" it was quite amusing how quickly their tune changed when a different voice came on the line.  -- The right of the people to be secure in their persons, houses, papers, and effects, against unreasonable searches and seizures, shall not be violated, and no warrants shall issue, but upon profitable cause... |