 sivranBack to Opera againPremium
join:2003-09-15
Arlington, TX
kudos:1
 ·RoadRunner Cable
| reply to CylonRed
Re: [Rant] Thanx for nothing, now about my damn qwestion!!! said by CylonRed:Imagine that - they answer the questions and the OP is pissed.. No wonder so many fol;ks hate tech support jobs... As a former tech support rep, I must say the callers are nothing compared to the management. I would not have hated that job nearly so much if it was just the computer illiterates I had to deal with. Hell sometimes the illiterates were the easier calls, they tended to do what I told 'em. 
Angry ones suck, sure, but they were not actually that common, truth be told. I usually ended up handing them off to a "supervisor" and later, when I myself was the "supervisor" it was quite amusing how quickly their tune changed when a different voice came on the line. 
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