OS and Software > Microsoft Help > [Vista] Vista Home Premium - Unable to Uninstall or Install Driv

[Vista] Vista Home Premium - Unable to Uninstall or Install Driv

Re: [Vista] Vista Home Premium - Unable to Uninstall or Install

reply to posthaste
Copy the files you don’t want to lose onto an external hard drive or jump drive and simply put the Vista DVD disc in the drive and reinstall Vista…

You will than have it corrected in less than 20 minutes.

Copy your saved files back on the new operating system.

In America we say "I forgot more than you know". We never say "I forget more than you know" because that infers a low IQ since you can't remember things.

I guess you didn't get a response last time and you have to bring it up again. OK, thanks for the correction, I'll say it one more time.

I FORGOT MORE THAN YOU KNOW.

Is it correct?

Your last post, save data, reinstall OS, restore data. Sounds helpful, let me tell you, in chinese, there is a saying "who doesn't know a mother is a woman".
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I used to be indecisive, now I am not sure.

He will fix it fast my way..

Let me tell you something sonny...General Anthony C. McAuliffe said it best to you when he answered the German's at Bastogne; It, my friend, is an old "American saying".

Having been in 18th Airborne myself I see you are a really tough internet bulletin board bully. We have another old American saying that goes like this: "get lost".

reply to auggy
I looked in the Event Viewer just now after trying another unsuccessful install.

Log Name: Application
Source: MsiInstaller
EventID: 11713
Level: Error

Product: Intel(R) Network Connections -- Error 1713.Intel(R) Network Connections cannot install one of its required products. Contact your technical support group. System Error: 1605."

The original drivers were installed about 6 months ago, when I purchased the NIC. BTW, I downloaded the older drivers and, out of curiosity, tried an installation ... identical error.

Can you install any other apps?

May try this: »www.microsoft.com/downloads/deta···yLang=en

Hope it helps.
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I used to be indecisive, now I am not sure.

reply to posthaste
Also, the System Error: 1605 (from the Event Log error) appears to mean "This action is only valid for products that are currently installed."

That may give an indication that there is a problem with the Windows Installer configuration information for the Intel pro driver installation.

To try to fix that, consider downloading and running the Windows Installer Cleanup utility and remove the Windows Installer configuration information for the Intel driver installation:

»support.microsoft.com/kb/290301

Then reinstall the original drivers and then try to uninstall them.

Create a System Restore Point beforehand.

Another possibility, and you may want to try this first, is to try to uninstall or update the drivers from another user account with administrator privileges (create one if necessary),

reply to ChiTang
Yes, I can install / uninstall all other programs without a problem.

I tried the Windows Installer 4.5 and I'm still getting the same error.

reply to auggy
Thanks for the tips.

I managed to get a detailed log of the aborted installation... it's too large to post here, but near the bottom is this:

"Property(C): ISSCRIPT_VERSION_MISSING = The InstallScript engine is missing from this machine. If available, please run ISScript.msi, or contact your support personnel for further assistance."

Edit: After following your procedure below, it's fixed! Thanks a lot.