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CJ

join:2000-07-18
USA

[IE] Cannot Find iexplore.exe

For the life of me, I cannot figure this one out.

A friend brought me a PC and said that he couldn't get on the Internet. That was all the explanation I got, so I had no clue what was wrong.

I got the PC and the first thing I noticed was that the NIS subscription had run out. SO I uninstalled NIS and ran the Norton Removal Tool, then I installed Avira. I ran a thorough scan and it found a ton of things. A lot of them were in the system restore points so I disabled that so the restore points would be deleted. The I ran SuperAntiSpyware and only found a couple of things. S I am pretty sure the PC is clean at this point.

I try running IE7 and get the error message "Cannot Find iexplore.exe in C:\Program Files\Internet Explorer.

I look in that folder and there it is. I try clicking on it directly in the folder and I get the same error message.

So I uninstall IE7 at this point. Reboot, then proceed to install IE7 again. Installation goes fine, but I get the same error message. I installed FF and I can get on the net, but IE will not work.

Any clue as to what I have going on here?

TIA



R2
R Not
Premium,MVM
join:2000-09-18
Long Beach, CA
kudos:1

2 edits

Don't know, but see if you can locate the file via the CMD window - if you can. Also look at the Properties of the iexplore.exe - including the path.

Then, have you ever used any of the Sysinternal programs?



heels_fan
1.20.09 The start of Socialism
Premium
join:2003-02-07
Columbia, TN
kudos:1
reply to CJ

i still think that you may be infected...
»Security Cleanup



CJ

join:2000-07-18
USA

said by heels_fan:

i still think that you may be infected...
»Security Cleanup
I'll run some more scans, but I am pretty sure I have it clean now.

I also tried uninstalling IE7 and installing IE6 and it tells me a newer version of IE is on the PC and won't go any farther.


CJ

join:2000-07-18
USA
reply to CJ

Ok. I got the "ALL CLEAR" from the Security Cleanup Forum »Cannot Find iexplore.exe

With that being said, I still have my initial problem.

I am going the route of removing SP3 ATM and removing IE7.



CJ

join:2000-07-18
USA

So much for that. I thought I removed IE7 through Add/Remove Progs. But evidently it's not gone. I try to install IE6 and it tells me a newer version of IE exists and exits the install.

I tried the spuninst.exe route, but that file is not on the HD.

This just keeps getting better and better.



cocothebean
You Are My Nightmare
Premium
join:2002-11-16
Carson City, NV
reply to CJ

Give this a shot!!!

If you are having problems only with Internet Explorer 6, proceed as follows:
[Start] [Run] [Regedit]
Registry Key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{89820200-ECBD-11cf-8B85-00AA005B4383}
Modify/Create the Value Data Type(s) and Value Name(s) as detailed below.
Data Type: DWORD // Value Name: IsInstalled
Setting for Value Data: [Change the Value from 1 to 0]
Exit Registry

When asked to save settings say no and reboot!!!
It removes IE6 then it reinstalls itself!!!



freebird317
Premium
join:2004-02-23
Vancouver, WA
reply to CJ

Running system file checker from command might correct this.

from command type sfc/scannow
--
Lead, Follow I do not care just get out of my way.



CJ

join:2000-07-18
USA

said by freebird317:

Running system file checker from command might correct this.

from command type sfc/scannow
Don't I need the original XP MCE CD to do that? I do not have that since this is not my PC.


CJ

join:2000-07-18
USA
reply to cocothebean

said by cocothebean:

Give this a shot!!!

If you are having problems only with Internet Explorer 6, proceed as follows:
[Start] [Run] [Regedit]
Registry Key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{89820200-ECBD-11cf-8B85-00AA005B4383}
Modify/Create the Value Data Type(s) and Value Name(s) as detailed below.
Data Type: DWORD // Value Name: IsInstalled
Setting for Value Data: [Change the Value from 1 to 0]
Exit Registry

When asked to save settings say no and reboot!!!
It removes IE6 then it reinstalls itself!!!
I can't uninstall IE7 completely to get IE6 installed.


cocothebean
You Are My Nightmare
Premium
join:2002-11-16
Carson City, NV

1 edit
reply to CJ

How about this for IE7???
»www.smartcomputing.com/editorial···0s05.asp

or this!!!
»support.microsoft.com/kb/923721



CJ

join:2000-07-18
USA

Tried the first one already. The second looks geared for the Beta version of IE7 which wouldn't apply here.

Can I use a retail XP cd to run the system file checker on a XP MCE install?


cocothebean
You Are My Nightmare
Premium
join:2002-11-16
Carson City, NV

1 edit
reply to CJ

It should hurt to try!!!
I hope!!!


Found this also
»support.microsoft.com/kb/927177/en-us



muyg

join:1999-12-24
Brighton, MA

2 recommendations

reply to CJ

Dealt with several infected systems already that had issues similar to yours. The explorer shell was missing so there was no desktop nor did IE work, but Firefox worked fine.

Had to delete the following keys to get the explorer shell back along with IE (be sure to backup the reg keys first if you attempt this)

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\explorer.exe

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\iexplorer.exe



CJ

join:2000-07-18
USA

1 recommendation

said by muyg:

Dealt with several infected systems already that had issues similar to yours. The explorer shell was missing so there was no desktop nor did IE work, but Firefox worked fine.

Had to delete the following keys to get the explorer shell back along with IE (be sure to backup the reg keys first if you attempt this)

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\explorer.exe

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\iexplorer.exe
I only gave you one thumbs up because it wouldn't allow me to give any more.

That fixed the whole issue. If possible, could you explain what exactly that did? I am one of those people that like to understand what I just did so I can commit it to memory.

I really do appreciate the help. Thanks again.


R2
R Not
Premium,MVM
join:2000-09-18
Long Beach, CA
kudos:1

4 edits

The "Image File Execution" key is a very strange concept that allows secondary programs to "take over" the function of an original program. For example, you can tell the registry that each time you want to open "iexplore.exe" it will actually open "firefox.exe". So it redirects the shell to a different program - even though you think you are telling it to open the original program.

I really do not know why Microsoft created that functionality - it seems that they claim it is for "debugging". I think it causes a lot more troube than it is worth... or at least that is all I have seen.
____________________

»blogs.msdn.com/junfeng/archive/2···871.aspx
»mygreenpaste.blogspot.com/2005/0···vil.html
»www.osix.net/modules/article/?id=781