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Forums » US Cable Support » Road Runner » [Connectivity] More connectivity issues
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Links: ·Web page ·Network Status ·RR FORUM FAQ ·Cable Users FAQ ·Tweaks ·Broadband Modem
power boost + QOS set to 11or 12mbps = longer PB »
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K Patterson
Premium,MVM
join:2006-03-12
Columbus, OH

Re: [Connectivity] More connectivity issues

We could use some more info to help us troubleshoot:

»Road Runner HSI Forum FAQ »Connection troubleshooting; Please Read Here first!
permalink · 2008-08-24 12:14:10 · Reply to this
justin0469

join:2006-12-29
Reynoldsburg, OH

1 edit

Re: [Connectivity] More connectivity issues

The only thing on the troubleshooting list that I did not mention that applies to my situation is that there are twoe cable company installed splitters where the coax comes in the house. One splits the 1 connection coming in to 2 and the other splits the signal to all the jacks in the house.

Oh, and the signal information:

Downstream Value
Frequency 561000000 Hz
Signal To Noise Ratio 37.1 dB
Power Level -5.4 dBmV

Upstream Value
Channel ID 7
Frequency 23600000 Hz
Power 54.5 dBmV
permalink · 2008-08-25 19:07:02 · Print · Reply to this
K Patterson
Premium,MVM
join:2006-03-12
Columbus, OH

Re: [Connectivity] More connectivity issues

Your upstream is too high. If carefully retightning connections and making sure the mode is on the first split doesn't correct it, it's time for a service call
permalink · 2008-08-25 19:31:37 · Reply to this
justin0469

join:2006-12-29
Reynoldsburg, OH

Re: [Connectivity] More connectivity issues

What do you mean "making sure the mode is on the first split"?
permalink · 2008-08-25 20:11:40 · Reply to this
ignorant

join:2006-03-26

Re: [Connectivity] More connectivity issues

Make sure the modem is off the first splitter.
permalink · 2008-08-25 21:28:53 · Reply to this
K Patterson
Premium,MVM
join:2006-03-12
Columbus, OH
·RoadRunner Cable
said by justin0469 See Profile :

What do you mean "making sure the mode is on the first split"?
What ignorant said. That must make me a couple of db below ignorant.
permalink · 2008-08-25 21:38:08 · Reply to this
Forums » US Cable Support » Road Runnerpower boost + QOS set to 11or 12mbps = longer PB »
« [NEWS] FCC Fines Time Warner For Making Your TiVO Useless  

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