Re: Customer Service Problems

Author	All Replies
CoxTech1 VIP join:2002-04-25 Chesapeake, VA	Re: Customer Service Problems I apologize for any difficultes you encountered with customer service regarding your issues. If you would like me to research this further just PM me you cable modem MAC or any other account information you may have and I'll be happy to see to it that the issue gets addressed.
CoxTech1 VIP join:2002-04-25 Chesapeake, VA	to review · permalink · · 2008-08-25 09:52:02 ·
supergirl join:2007-03-20 Pensacola, FL ·Cox VOIP ·Skype ·Cox HSI ·AT&T Southeast ·magicjack.com	said by CoxTech1 : I apologize for any difficultes you encountered with customer service regarding your issues. If you would like me to research this further just PM me you cable modem MAC or any other account information you may have and I'll be happy to see to it that the issue gets addressed. Lying has become an art with Cox here (cable service). Supervisors could care less. -- Saving the world keeps me busy. However, I find Earth very primitive from my home planet of Krypton. -Supergirl
	to review · permalink · · 2008-08-25 10:49:01 ·
MJimLay aka FlexBaud Premium join:2004-10-06 Beach Haven clubs: ·Cox HSI	reply to CoxTech1 said by CoxTech1 : I apologize for any difficultes you encountered with customer service regarding your issues. If you would like me to research this further just PM me you cable modem MAC or any other account information you may have and I'll be happy to see to it that the issue gets addressed. THANK YOU!!!
	to review · permalink · · 2008-08-25 12:29:42 ·
MJimLay aka FlexBaud Premium join:2004-10-06 Beach Haven clubs: ·Cox HSI	reply to supergirl said by supergirl : said by CoxTech1 : I apologize for any difficultes you encountered with customer service regarding your issues. If you would like me to research this further just PM me you cable modem MAC or any other account information you may have and I'll be happy to see to it that the issue gets addressed. Lying has become an art with Cox here (cable service). Supervisors could care less. I do agree that the Customer Service has really gone down hill with Cox as a whole. However, their excellent service makes up for it IMHO. Example: I was with T-Mobile for 5 years, excellent customer service, but the service was very bad in my area and they didn't offer many of the newer features that other networks had. I left T-Mobile to go to Sprint and while I agree that their customer service could be better, their service makes up for it very much. I use my phone 10x more now just because it actually works!
	to review · permalink · · 2008-08-25 12:32:44 ·


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