Re: Customer Service Problems in http://www.dslreports.com/forum/r21003106 en Wed, 10 Feb 2010 05:46:32 EDT Wed, 10 Feb 2010 05:46:32 EDT Re: Customer Service Problems http://www.dslreports.com/forum/remark,21003666 MJimLay :
said by supergirl See Profile :

said by CoxTech1 See Profile :

I apologize for any difficultes you encountered with customer service regarding your issues. If you would like me to research this further just PM me you cable modem MAC or any other account information you may have and I'll be happy to see to it that the issue gets addressed.
Lying has become an art with Cox here (cable service). Supervisors could care less.
I do agree that the Customer Service has really gone down hill with Cox as a whole. However, their excellent service makes up for it IMHO. Example: I was with T-Mobile for 5 years, excellent customer service, but the service was very bad in my area and they didn't offer many of the newer features that other networks had. I left T-Mobile to go to Sprint and while I agree that their customer service could be better, their service makes up for it very much. I use my phone 10x more now just because it actually works!]]> http://www.dslreports.com/forum/remark,21003666 Mon, 25 Aug 2008 12:32:44 EDT Re: Customer Service Problems http://www.dslreports.com/forum/remark,21003648 MJimLay :
said by CoxTech1 See Profile :

I apologize for any difficultes you encountered with customer service regarding your issues. If you would like me to research this further just PM me you cable modem MAC or any other account information you may have and I'll be happy to see to it that the issue gets addressed.
THANK YOU!!!]]> http://www.dslreports.com/forum/remark,21003648 Mon, 25 Aug 2008 12:29:42 EDT Re: Customer Service Problems http://www.dslreports.com/forum/remark,21003106 supergirl :
said by CoxTech1 See Profile :

I apologize for any difficultes you encountered with customer service regarding your issues. If you would like me to research this further just PM me you cable modem MAC or any other account information you may have and I'll be happy to see to it that the issue gets addressed.
Lying has become an art with Cox here (cable service). Supervisors could care less.
--
Saving the world keeps me busy. However, I find Earth very primitive from my home planet of Krypton.
-Supergirl]]> http://www.dslreports.com/forum/remark,21003106 Mon, 25 Aug 2008 10:49:01 EDT Re: Customer Service Problems http://www.dslreports.com/forum/remark,21002828 CoxTech1 : I apologize for any difficultes you encountered with customer service regarding your issues. If you would like me to research this further just PM me you cable modem MAC or any other account information you may have and I'll be happy to see to it that the issue gets addressed.]]> http://www.dslreports.com/forum/remark,21002828 Mon, 25 Aug 2008 09:52:02 EDT