 WiseOldNerdDe gustibus non est disputandumPremium
join:2001-11-25
Phoenix, AZ
 ·Charter
·Cox HSI
| I am a Qwest Customer-Unfortuneatly In fact I have Qwest in two different states, and they are both good and bad. My major problem with them is that they refuse to upgrade the old copper to the home. And also refuse to update in older neighborhoods. They are cherry picking and that will ultimately cost them customers like me who will move exclusively to cable and wireless. In fact, the only reason I keep any Qwest is because my spouse wants the POTS line.
I actually get better internet service here in Newport from Charter the lamest of all cable companies than I did from Qwest. And when I asked Qwest senior management about it, they said their was no plan to upgrade the old copper. So I said F**K and went to Charter. I am very satisfied with them. In my Phoenix location, repeated inquiries concerning the new speeds brings a NO. Limited to 3mhz down and 640k up. I will be rethinking Cox even though Cox phone support is as bad as Charter, and Qwest phone support is good.
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My perception is REALITY |
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CorydonCultivant son jardinPremium
join:2008-02-18
Denver, CO | Yup...I live here in Qwest's home town of Denver. I also live in an older neighborhood (many houses built ~100 years ago). It's a pretty well-off neighborhood, with median home prices above $300k and lots of fairly young professional families. prime territory for their newest stuff, right?
Nope...Qwest won't touch my neighborhood with their new DSL service.
And it's not a question of buried drops...everything from the power lines to the telco lines to the cable lines is run from the same poles running down the alleys. All aerial drops.
To be honest, running FTTP is pretty much the only thing that could get me to consider switching from Comcast. I have no desire to attach a satellite dish to my house. And even if the new offering were available in my neighborhood, the higher prices and lack of upstream pretty much kill the deal for me.
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"Think for yourselves and let others enjoy the privilege to do so too." |
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| reply to WiseOldNerd
Honestly it's not about cherry picking. The FTTN launch started with ATM remote terminals. They are much easier to upgrade that the CO is. Which if you live in an old neighboordhood chances are you're connected to the CO directly. In order to provide the new speeds to people that are connected directly to the CO requires a major overhaul. They have picked starting points close to existing fiber and have been running it from RT to RT. The've also been installing new DSLAMS in areas where the was previously no internet offering from Qwest. I'm in the same boat, only have 1.5 available, but I've been told they want to upgrade the CO eventually so they can offer the new speeds to a whole lot more customers. The strategy makes sense to me from a cost standpoint. |
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